desktop background not working

my desktop background is not working ever since that malware i had...the virus has been resolved but the my desktop background still the same...

white background but the desktop icons are there and normal...

i have 2 users in my computer

user no1....the desktop background is working but i often use it.

user no2...the desktop background is not working..this is the user i always use..for internet and file downloads etc....

anybody please help me...i appreciate any help.

 

By not working, do you mean when you select different wallpaper in the display properties it doesn't change or is that part of the display properties greyed out so you're unable to select anything different?

If it's the first one, right click on the desktop and choose properties>desktop and click on the customize desktop button. Then click on the web tab and make sure the line that says lock desktop items isn't checked. If it is, remove the check in the box and then see if things are different.

 

By not working, do you mean when you select different wallpaper in the display properties it doesn't change or is that part of the display properties greyed out so you're unable to select anything different?

youre right about this and my background now is all white...the "Lock Desktop Items" is unchecked already..ever since this happens, even now!

can you help me?

thank you

 

I'm still not sure which part I'm right about. If you try to change your wallpaper, are you able to select new wallpaper or is it greyed out so you can't select anything?

 

umm

its greyed and i can't choose any wallpaper i can use...my background now is all white...even i try to set a picture of mine as a background...

can you help me thank you

 

Try downloading and running the reg file on this page. Line 142, right side.

Allow Wallpaper/Background Changes

Save it to your hard drive and double click on it to run it.