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Old 10th January 2006   #1
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System restore error

each time I try to run system restore I get the system restore error where it asks if you want to send an error report to MS. the info in the report is


AppName: rstrui.exe AppVer: 5.1.2600.2180 ModName: srrstr.dll
ModVer: 5.1.2600.2180 Offset: 00009826

does anyone know what the problem is. I have already ran sfc /scannow.

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Old 10th January 2006   #2
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How to troubleshoot the System Restore tool in Windows XP
http://support.microsoft.com/default...b;en-us;302796

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Old 10th January 2006   #3
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Another approach:

Navigate to C:\WINDOWS\system32\Restore folder and rename rstrui.exe to rstrui.xxx. Reboot and System File Protection should replace it. If it is replaced click on it and test System Restore.

If that doesn't fix it, try reinstalling System Restore. All existing restore points will be lost, but that really doesn't matter because System Restore isn't working anyway.

How to reinstall System Restore:
http://bertk.mvps.org/html/tips.html#ReinstallSR

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Old 10th January 2006   #4
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Hello kiddk,

Before using the "re install", disable/ re enable SR, see if that works first, then test.

Right click My Computer > System Restore tab > check turn off.. > reboot > re enable.

Regards - Charles

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