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Old 3rd December 2005   #1
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install requires admin privileges, but I am admin!


I am attempting to install a program, but when I start the install a window pops up that says that I need administrator privileges to install the program. I am the admisistrator on my computer! What is the deal? I have tried creating a new account that is the admin, and installing it with that account and it says the same thing. I also have all of my antivirus, firewall, and antispyware software turned off when I am trying to install the software.

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Old 4th December 2005   #2
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I have already tried booting in safe mode and going to the admin username that way, but I still can not install the program. What do I do?

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Old 4th December 2005   #3
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JoshHolloway--
What is the program with which you are having the problem?

Perhaps one of the suggestions in Methods 1 and 2 here might help.
http://support.microsoft.com/default...b;EN-US;316524
Also see here
http://service1.symantec.com/SUPPORT...&osv_lvl=&seg=
And perhaps here
http://www.google.com/search?sourcei...ll+the+program

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Old 4th December 2005   #4
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Unfortunately I am still having the same problem. I would like to try method 3 from that first link, but it doesn't say how to do it in my situation. I think that I will have to alter my registry similiar to the way method 3 suggests. The program I am attempting to install is called "Kinetic Books: Physics for Scientists and Engineers".

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Old 4th December 2005   #5
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JoshHolloway--Is this the page from which you are trying to download?
http://www.kineticbooks.com/physics/...stall.php?ver=
Is it the download with which you are having problems or the installation of what has been downloaded?
The above mentioned page indicates that ActiveX, Java and Macromedia Flash be allowed to run. If downloading is the problem, do you have the latest versions of Java and Flash installed?
Why do you not like the suggested Methods 1 and 2 in the first link I suggested? Method 3 is specific to Windows Update, so it is not applicable here.
Did you try the symantec suggestion? It applies to both XP Home and Pro.
Is this the only program you have problems installing? If so perhaps ask tech support at the site from which you downloaded?

P.S. Another source of possibly helpful info
http://www.windowsnetworking.com/art...-Accounts.html

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Old 5th December 2005   #6
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I tried both methods one and two and they did not work. I did not download the program at all. It is on a cd. It is the install I am having trouble with. I am off to school now, but when I get back tonight I will check out that new link you put up fro me to go to. Thanks for the help.

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Old 5th December 2005   #7
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Smile

Have you checked in control panel > User accounts > your account to see what it is? Can you see other accounts there?

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Old 6th December 2005   #8
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Yes I am definetely the admin. It says it under my name.

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Old 6th December 2005   #9
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Originally Posted by JoshHolloway
Yes I am definetely the admin. It says it under my name.
what os? xp home or pro? ... if it TRULY wants the Administrator account, on pro, u can hold CTRL+ALT and tap DEL twice to get to the Admin account.

if it's XP home, u may get by w/ 'run as' on explorer and then run the setup prog from that shell.

but ... i'd suspect that u'r 'fix' lies on the maker's support site as this is unusual to require the 'administrator' account

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Old 6th December 2005   #10
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JoshHolloway--
Quote:
u can hold CTRL+ALT and tap DEL twice to get to the Admin account.
As mentioned, that is for WinXP Pro. (And you may have to hold CTRL+ALT+ DEL down twice.) You do that at the Welcome screen. In the LogOnToWindows box you type Adminstrator in the User Name box. If you set a password for that account enter it.
For WinXP Home, I think you have to be in Safe Mode to log on as the Adminstrator.
There actually is an "Administrator" account in addition to yours. As you can see it, it is pretty hidden. (The only time you normally see it is when you first set up your Computer Adminstrator account.) But I agree it is pretty unusual to be asked to use it.
Have you called the company that makes the program?

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Old 6th December 2005   #11
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Originally Posted by Welshjim
JoshHolloway--
As mentioned, that is for WinXP Pro. (And you may have to hold CTRL+ALT+ DEL down twice.) You do that at the Welcome screen. In the LogOnToWindows box you type Adminstrator in the User Name box. If you set a password for that account enter it.
For WinXP Home, I think you have to be in Safe Mode to log on as the Adminstrator.
There actually is an "Administrator" account in addition to yours. As you can see it, it is pretty hidden. (The only time you normally see it is when you first set up your Computer Adminstrator account.) But I agree it is pretty unusual to be asked to use it.
Have you called the company that makes the program?

yeah, it's odd that any prog require Admin vs an admin level account.

not sure here but i THINK tweakui MAY allow 'show admin' on xp home. i hate home

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