Help files will not open

I am haveing a problem with my Help files, I get this message that states
Cannot open the file:,k:cmsitstore:c:\program file|xxxxxx\help.chm this happens in all help files that are in different programs the "Xâ€s are the program names. Something has changed. Never had this problem before. Any help would be greatly appreciated. Gus

 

curious as to how u'r opening them? just hitting F1? or the Help Menu thru said prog? or directly?

 

Just trying through the program and also went to the folder and found help files and tried it there. Any help would be greatly appricated.

 

Try this. Open any folder and click on tools>folder options>file types. Find chm in the list of file types, click on it once to highlight it and then click on the advanced button. Under actions, click on open to highlight it and then click the edit button. Where it says application used to perform action it should say this.

Code:

 "C:\WINDOWS\hh.exe" %1

If your's is different try changing it. The path to windows may be different for you depending on which drive you have windows installed on so you'll have to change it accordingly if it's not installed on drive c. Then, if it's not already checked, put a checkmark in the box next to the line that says use DDE. Where it says application put "hh" (without the quotes) and where it says Topic, type System. Then close things and try a help file.

Is it only chm type help files that don't work? Does help and support in the start menu work?

 

The Help file on the Start Menu does not work, I did what you suggested and it did not work. Also when I went to find CHM files it said to the right of it (Compiled HTML file). Thank you so must for what you are trying to do for me. Gus

 

Go here and try downloading and running the fix on line 57.

Restore winhlp32.exe for XP or XPSP1

If that doesn't do it go to the following link and scroll to Help and Support. There's several things you can try there.
http://www.kellys-korner-xp.com/xp_abc.htm

 

I tried the first, it did not seem to work.
The second is a little bit more then i know about but will try it becuse I need to get the help section to open on programs so I can update them. Thank you so much for your help.
Gus

 

Thanks so much for your help and I did get them wrking, but I can not say what I did to make it work. I guess a little bit of all the thing i tried made it work. Or it just got up set and said I'll just start woking again LOL.

Thanks again.

Gus