InstallShield Wizard error 1606

glyndwr · 28th October 2005

I often try new programs which I download from ZD net from download.com and other sources which I trust. When I try to install these programs lately, I get an error message which reads as follows;

InstallShield Wizard error 1606; could not access network location
%USERPROFILE%\SendTo\.

Can someone explain to me why this is happening, and when I can do to prevent it, so I can try these programs?

Thanks in advance,

glyndwr

Newt · 29th October 2005

Click on start -> run then key in sfc /scannow and OK. You will need your XP CD and will probably have to click Retry a bunch of times (you'll be prompted).

If the problem persists after that, start -> run -> cmd and when the cmd window opens, chkdsk /f, answer Yes to doing the deed at next reboot then reboot.

If it is still happening, check your event logs (start -> run -> eventvwr.msc and look for errors & warnings that seem related. If you find one or more, open an event, click on the icon below the up/down arrows, and paste the resulting text from your clipboard to a reply here. If there are quite a few then one each of the most likely looking suspects will do at first.

glyndwr · 30th October 2005

Quote:

Originally Posted by glyndwr

I often try new programs which I download from ZD net from download.com and other sources which I trust. When I try to install these programs lately, I get an error message which reads as follows;

InstallShield Wizard error 1606; could not access network location
%USERPROFILE%\SendTo\.
glyndwr

After completing the first two steps in your reply to my message, the problem persists. I am still unable to install programs using the InstallShield wizard. Per your suggestion, I am pasting some of the errors and warnings from the event logs, for your inspection.

Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1001
Date: 10/30/2005
Time: 9:26:57 AM
User: POLARIS\ADMIN
Computer: POLARIS
Description:
Detection of product '{DDDD0C4B-57F7-4A85-ACF0-DB3FC8F1DBB4}', feature 'NatSpeak' failed during request for component '{D2D7B4BF-6CCA-11D5-8B3F-00105A9846E9}'

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1001
Date: 10/30/2005
Time: 9:26:56 AM
User: NT AUTHORITY\NETWORK SERVICE
Computer: POLARIS
Description:
Detection of product '{DDDD0C4B-57F7-4A85-ACF0-DB3FC8F1DBB4}', feature 'NatSpeak' failed during request for component '{D2D7B4BF-6CCA-11D5-8B3F-00105A9846E9}'

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1004
Date: 10/30/2005
Time: 9:26:57 AM
User: POLARIS\ADMIN
Computer: POLARIS
Description:
Detection of product '{DDDD0C4B-57F7-4A85-ACF0-DB3FC8F1DBB4}', feature 'NatSpeak', component '{5CC2D105-DDDD-4EC4-8B74-750194E57B99}' failed. The resource 'HKEY_CURRENT_USER\Software\InstallShield\UpdateService\' does not exist.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

In the event that further data is required, please advise whether it should be pasted into the reply, or put into an attachment. I hope this information is helpful. Your help is greatly appreciated.

glyndwr

Newt · 30th October 2005

That information helps. Thanks for posting it.

Since the issues you listed all seem to be with a package that does seem to be a little tricky to install at times, I'd suggest posting the problem to their targeted public support forum at
http://forum.knowbrainer.com/list.php?f=2

glyndwr · 31st October 2005

Hi, Newt:

Dragon NaturallySpeaking is not the program I'm trying to install. I know that information appears in the event log, but the programs I'm trying to install are not related to Dragon NaturallySpeaking. I suspected that some cross linked files were the culprits, but check disk /F. should have cleaned that up.

One of the programs I have tried to install most recently is an upgrade I just purchased online for my Trend Micro PC-cillin Internet Security 2005 program. I have tried repeatedly to install this, without success. There are also several other programs that are not related to Dragon NaturallySpeaking that I have not been able to install. The failed attempt all display the error 1606 message.

It looks like this one is going to be a tough one to resolve. Thanks very much for your reply. I hope this information helps.

Kindest regards,

glyndwr