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Old 17th August 2005   #1
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Join Date: Jun 2002
Location: Richmond, VA, USA
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problems shutdown reboot logoff DCOM Automatic Updates

First, the title is not really a title. I purposely choose to use relavent keywords for those "seekers of knowledge", that actually use the search first, ask later methodology

Anyway...
I was having some problems shutting down, restarting, and logging off. This is a fairly clean machine. I have a separate pair of boxes for all the other **** I mess around with. The symptons included a very long time to shutdown, to the point I thought my system had locked up. The problem just seemed to come from know-where. ctrl+alt+del then shutdown was no faster. Killing processes first before shutting down didn't seem to help either. It was like a needle in a hay stack.

All that I noticed was an error in the event viewer that lead me on a fishing expedition.
Code:
Event Type:	Error
Event Source:	DCOM
Event Category:	None
Event ID:	10010
Date:		8/16/2005
Time:		8:18:36 PM
User:		NT AUTHORITY\SYSTEM
Computer:	MUNYAK-01
Description:
The server {9B1F122C-2982-4E91-AA8B-E071D54F2A4D} did not register with DCOM within the required timeout.
Searching regedit for "9B1F122C-2982-4E91-AA8B-E071D54F2A4D", gave me
default : CAutoUpdate Class 1.0
AppId : 653C5148-4DCE-4905-9CFD-1B23662D3D9E

Searching regedit for "653C5148-4DCE-4905-9CFD-1B23662D3D9E", gave me
653C5148-4DCE-4905-9CFD-1B23662D3D9E
Automatic Updates

Searching google for either "9B1F122C-2982-4E91-AA8B-E071D54F2A4D" or "653C5148-4DCE-4905-9CFD-1B23662D3D9E" gave little results as well. At this point I knew it had something to do with Automatic Updates, but It hadn't dawned on me that I hadn't seen any lately... until I came across the following, which came out of microsoft.public.windowsupdate / Subject: windows update does not work.

Quote:
> "Jan" <Jan@discussions.microsoft.com> wrote in message
> news:B744B064-3332-4E3E-B702-D49E0FE6D506@microsoft.com...
> I have windows XP. I have it configured for automatic updates.
>
> Because I didn't see too many updates lately I was wondering if somethings
> is wrong and I decided to check manually.
>
> So I went to:
>
> http://update.microsoft.com/microsof...ult.aspx?ln=en
>
> and my browser shows me a page with this text:
>
> Checking if your computer has the latest version of Windows updating
> software for use with the website.
>
> The website uses ActiveX controls to determine which version of the software
> your computer is running. If you see an ActiveX warning, make sure the
> control is digitally signed by Microsoft before installing it or allowing it
> to run.
>
> AND THAT IS IT. NOTHING MORE HAPPENS. NO CHECKING SEEMS TO TAKE PLACE AND NO
> FURTHER MESSAGES FOLLOW
>
> Does anyone know what could be wrong?
>
>
>

{...reply from Patti MacLeod, Microsoft MVP - Windows Shell/User}

Hi Jan,

Give this a try.............

Go to Start>Run and key in:
net.exe stop wuauserv
Click on OK or hit ENTER

Go to Start>Run and key in:
regsvr32 wuapi.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box

Start>Run and key in:
regsvr32 wups.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box

Start>Run and key in:
regsvr32 wuaueng.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box

Start>Run and key in:
regsvr32 wuaueng1.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box

Start>Run and key in:
regsvr32 wucltui.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box

Start>Run and key in:
regsvr32 wuweb.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box

Start>Run and key in:
regsvr32 jscript.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box

Start>Run and key in:
regsvr32 atl.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box

Start>Run and key in:
regsvr32 softpub.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box

Start>Run and key in:
regsvr32 msxml3.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box

Start>Run and key in:
net.exe start wuauserv

Now try the Windows Update site.

Alternatively, you could create a command script file to run the above
commands in a Command Prompt window......

Go to Start>Run
Key in:
cmd
Click on OK or hit ENTER

In the Command Prompt window, key in:
notepad registerit.cmd
Hit ENTER

A Notepad window will open with a dialogue box asking if you want to create
a new file. Click on Yes in the dialogue box.

Copy/paste the following, between but not including the asterisks, into the
Notepad window:

*********************
net stop wuauserv

regsvr32 /s wuapi.dll

regsvr32 /s wups.dll

regsvr32 /s wuaueng.dll

regsvr32 /s wuaueng1.dll

regsvr32 /s wucltui.dll

regsvr32 /s wuweb.dll

regsvr32 /s jscript.dll

regsvr32 /s atl.dll

regsvr32 /s softpub.dll

regsvr32 /s msxml3.dll

net start wuauserv
**********************

When finished pasting the above commands into the Notepad window, go to
File>Save then File>Exit.

Back in the Command Prompt window, key in:
registerit.cmd
Then hit ENTER

When the file is done running, and you're back at the C: prompt, key in:
exit
Then hit ENTER

Now try the Windows Update site.

Regards,
--
Patti MacLeod
Microsoft MVP - Windows Shell/User
After creating the script and runnining it, I was able to reboot, restart, and log off my computer again without any problems from DCOM.

However, I was still having an issue with using the Windows Update button from the start menu or from IE. Basically after clicking the button you are redirected to the MS update site. Next you are suppose to click either Express or Custom. Either choice resulted in an error page. Then I came across this little script to re-register the Windows Update DLL's with the commands below. Like the above thread, I simply created a batch file and ran this script from the command prompt. Now Windows Update works again.

Code:
regsvr32 /s wuapi.dll
regsvr32 /s wuaueng.dll
regsvr32 /s wuaueng1.dll
regsvr32 /s wucltui.dll
regsvr32 /s wups.dll
regsvr32 /s wups2.dll
regsvr32 /s wuweb.dll
Now after running both scripts I appear to be running without errors again. I normally wouldn't have time for this much trouble, but it's been a real pain in my backside, and given the amount of headache it's been, I hope this helps someone else.

Regards,

Don

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Old 17th August 2005   #2
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