Script error when accessing HP Photo Smart "All in One" 2410

HP Photo Smart "All in One" 2410 (Printer and Scanner) gives the below message whenever an attempt is made to access the scanner from the computer, which is a late model, fully loaded Dell, using Windows XP Home. If the message is answered with a No, perhaps 8 t0 12 times, the scan will eventually take place. Messages to HP have proved fruitless. I tried three different times and got three different technicians and three different answers. One said the problem couldn't be fixed and the other two said the problem was Microsoft's doing. I haven't tried Microsoft yet.
Several programs, including Paint Shop Pro, have been tried. Also attempts to scan to a computer program from the scanner gave the same results.
I downloaded and installed
the latest driver but the problem still persists.

The message follows:

An error has occurred in the script on this page.
Line: 21
Char: 2
Error: Object doesn't support this property or method.
Code: 0
URL: file://C:\Program Files\HP\Digital Imaging\ Skins\hp1\sc\scan.htm

Do you want to continue scripts on this page? Yes/No

 

Check and perform the following if needed:

Open the IE Browser and click Tools > Internet Options > Advanced > and tag the two boxes regarding Disable Script Debugging > OK out of there.

 

Script error

Thanks Surferdude, but it didn't work. The problem persists.

 

Thanks TonyT. You're suggestion looks interesting. I will pursue it as soon as I can gain access to the computer in question. I am doing this to help a lady friend of my wife. I will report back in a day or so. This problem has existed for a long time so I am going to doggedly pursue it with help from you forum gentlemen. Thanks again.