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Old 27th April 2005   #1
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Windows Media Player 10 Freezes requiring reboot

I am usually able to solve my problems with Windows XP, but this one has flat got me! I am running an A-Open AX4SPE Max board with an ATI ALL-IN-WONDER 9000 Pro video card. I downloaded the latest ATI software and the latest WMP 10 update. When I try to play any .WMV, .MPG, etc. I get the first video frame and sound, but it locks up my computer requiring a reboot every time. When I check the Administrative Tools "Event Viewer" there are no tracks to tell me what the problem is. Can anyone help me with this one? I really need to solve this problem!!! Thanks. -Tom
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Old 27th April 2005   #2
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XP - home or pro and what SP?
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Old 28th April 2005   #3
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Windows Media Player 10 Locks Up requiring reboot

Newt, Windows XP Pro, SP2.
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Old 28th April 2005   #4
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Sorry - I thought I'd read something that might have been of help but after about 3 hours searching, I can only say that WMP10 appears to either work fine or be a horror tale.

You might try posting the problem to the microsoft WMP newsgroup. Usually some pretty smart folks there although even
http://www.microsoft.com/windowsxp/e...&lang=en&cr=US
seems to have more questions than answers.

This issue might be worth a support call to M$. Probably cost you a little but could be worth it. Otherwise it seems the only options are to roll back to WMP9 if you can or to use another media player.

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Old 28th April 2005   #5
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Windows Media Player 10 Locks Up requiring reboot

Newt, thanks for the time you spent searching. I did that as well and came up with a zero too. At your suggestion, I'll try the WMP Newsgroup and see if there's anything there before I spend the $s with Microsoft.
Thanks again, -Tom

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Old 29th April 2005   #6
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Please keep us updated on how you are doing and any fixes you run across.
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