Windows, Operating System, Security, Networking, Malware, Support, Forum, Help Site Check Our Facebook Page!
Notices
Windows XP Post your Windows XP related questions here.


Register your FREE account to unlock additional features at WindowsBBS.com
   
 
 
LinkBack Thread Tools
Old 17th January 2005   #16
Inactive
 
Profile:
Join Date: Jul 2004
Location: 62864
Posts: 4,009
Computer Experience:
Default
surferdude2 Reputation Levelsurferdude2 Reputation Levelsurferdude2 Reputation Levelsurferdude2 Reputation Levelsurferdude2 Reputation Levelsurferdude2 Reputation Levelsurferdude2 Reputation Levelsurferdude2 Reputation Levelsurferdude2 Reputation Level

My System
Martin, I never give up that easy. I just wanted to establish the fact that you could actually have some anomoly in that card and if onboard works, it might be how it end up.

I never give up that easy though and I suspect you don't either.

When I look at the command lines you pasted, they look essentially the same as to the two selections given. I know that can't be true since they do different things when you select them. In fact, if they were the same, you wouldn't even be geting the choice menu. That's only presented when you have two distinctly different choices, such as different OS's or Repair Console or the likes. If default equals normal, as it should be in your case, the system would never pause and present you with an option.

When you boot normally, without the floppy, are you given the choice menu then as well? Shouldn't be. If not then something went wrong in the editing on the floppy. Boot to Windows and find the boot.ini file in the root of the drive and take a look at it. See how it compares to your floppy version.

Then run MSCONFIG and click the Boot.ini tab. Then click the "Check all boot paths" button and see if that passes muster. If not correct as needed and then copy that version from the root to the floppy. Then edit it to add the /BASEVIDEO switch again and maybe we'll get somewhere.

This is a rather protracted procedure to determine if the VGA video drivers are hose. We could just go ahead and assume that. Might get on down the road faster. I would think the procedure then would be the run SFC/ scannow and if no joy do a repair install from the Recovery Console. I've forgotten if you mentioned doing any of that earlier.

Keep on truckin' and it'll finally yield I'm sure.

surferdude2 is offline  

Did you find this post helpful? Yes | No

 

Register
to remove this ad.
 
 

Old 17th January 2005   #17
Inactive
THREAD STARTER
Lifetime Subscription
 
martinr121's Avatar
 
Profile:
Join Date: Jan 2002
Location: Blue Ridge, Ga.
Posts: 1,219
Computer Experience:
World's record of crashes
martinr121 Reputation Level

My System
Hey Dude: thanks for hanging in there with me. My motto is "Never say die!"

I'll check everything as suggested, but not 'till tomorrow, I am computered out for today. Darn thing will send me to the nut house.

I've already done the "check all boot paths" & msconfig tells me they are fine and dandy, both original and modified, but they are both the same as there is only one boot path there.

Like I said, I'll do the other work tomorrow. I have not done the SFC /scannow because I do not have the Dell CD in my possession at the moment. I'll call him and have him bring it over.

My question was on the boot floppy, when Windows says it can't start because the hal.dll is corrupt or missing, missing from where? It is in the root directory on "C", is there supposed to be a copy somewhere on the floppy?

Just seems so strange it can be found in normal boot and in the Windows choice on the floppy generated boot menu, but not by the floppie's "Default" boot path that is identical. Very Strange indeed? Of course the "Default" boot path on the floppy is the one with the /BASEVIDEO added, and maybe that is indicative of the corrupt VGA drivers you have referred to.

My friend is bringing the recovery CD over in the morning, according to a post I did on the bbs, I can run SFC /scannow using it. So, 'till tomorrow.

Thanks again, take care, Never say die!

Martin

martinr121 is offline  

Did you find this post helpful? Yes | No
Old 17th January 2005   #18
Inactive
 
Profile:
Join Date: Jul 2004
Location: 62864
Posts: 4,009
Computer Experience:
Default
surferdude2 Reputation Levelsurferdude2 Reputation Levelsurferdude2 Reputation Levelsurferdude2 Reputation Levelsurferdude2 Reputation Levelsurferdude2 Reputation Levelsurferdude2 Reputation Levelsurferdude2 Reputation Levelsurferdude2 Reputation Level

My System
Think about this overnight...I have discovered that the /BASEVIDEO switch and probably all other switches will not work in the DEFAULT command line. Nowhere is that documanted but that is just apparent from what my tests and your experience demonstrate. Apparenty any switch inserted there is considered corruption and blinds the system from looking in the proper place for the rest of the files needed to boot. The generic "Hal,dll missing" sure is a misleading piece of default programming. Has caused much grief to many people. It's hardly ever missing or corrupt. Dumb bunnies.

Now, with that in mind, if we disregard the results of booting the Default line, and focus on what happened when we booted the Normal line, we see that you did not boot with VGA drivers as you should have. Your screen should have been well reduced in color resolution and possibly even in height. It works that way for me. If you saw none of that, it would indicate that you aren't getting the VGA drivers, so it proves the point. I thought it would be somewhat easier, but cest la vie.

Tomorrow is another day.


Last edited by surferdude2; 17th January 2005 at 23:43.
surferdude2 is offline  

Did you find this post helpful? Yes | No
Old 18th January 2005   #19
Inactive
THREAD STARTER
Lifetime Subscription
 
martinr121's Avatar
 
Profile:
Join Date: Jan 2002
Location: Blue Ridge, Ga.
Posts: 1,219
Computer Experience:
World's record of crashes
martinr121 Reputation Level

My System
Hi all, well Dude, I'm getting nowhere fast. Ran sfc with Dell CD in drive, sfc ran complete, never asked for "retry" or queried CD as far as I could tell, the CD drive light never came on.

Anyhow, it ran to completion, Event Viewer system reported OEM BIOS with bad signature, said replaced, then said couldn't be replaced. SOS (same old story, stuff, sh*t)

Went to Dell site, downloaded latest BIOS flash, crossed my fingers, flashed BIOS, all went well, XP restarted.

Shut down, F8 to boot menu, select on boot menu, safe mode, loads drivers, 10-15 seconds pass, SOS, BSoD.

Ran Dell diagnostics, ran Graphics card diagnostics, some tests that were run completed/passed successfully, others reported while in progress "this test could not be run" with no description of which test did not run.

So, back to square 1, "Dell Dimension 2400 will not start in safe mode"

Good thing is my friend is not paying us by the hour, I would be retired in style.

I'm almost desperate enough to email Dell, but not yet.

Take care,

Martin

martinr121 is offline  

Did you find this post helpful? Yes | No
Old 18th January 2005   #20
Alumni
 
charlesvar's Avatar
 
Profile:
Join Date: Feb 2002
Location: New Jersey
Posts: 7,033
Computer Experience:
indeterminate
charlesvar Reputation Levelcharlesvar Reputation Levelcharlesvar Reputation Levelcharlesvar Reputation Levelcharlesvar Reputation Levelcharlesvar Reputation Levelcharlesvar Reputation Levelcharlesvar Reputation Levelcharlesvar Reputation Levelcharlesvar Reputation Levelcharlesvar Reputation Level

My System
Hey Martin, you could ask here http://delltalk.us.dell.com/supportf...rd.id=sw_winxp

This would probably catch the attention of one of the resident dell gurus by the name of Denny Denholm.

Regards - Charles

charlesvar is offline  

Did you find this post helpful? Yes | No
Old 19th January 2005   #21
Inactive
 
Profile:
Join Date: Jul 2004
Location: 62864
Posts: 4,009
Computer Experience:
Default
surferdude2 Reputation Levelsurferdude2 Reputation Levelsurferdude2 Reputation Levelsurferdude2 Reputation Levelsurferdude2 Reputation Levelsurferdude2 Reputation Levelsurferdude2 Reputation Levelsurferdude2 Reputation Levelsurferdude2 Reputation Level

My System
Just for laughs Martin, why don't you delete that Verto device listed in Device Manager, then click "Refresh" and let Xp put in generic drivers. That's worth a shot I think. My thoughts are that VGA video must be working when booting since you can see the bios splash screen and the F8 menu. It's when Windows try to run VGA mode that the trouble appears. Points to a Windows (user) supplied driver, no?

BTW, SOS also stood for one of the best meals that the US Army offered, although that's not saying much. It stood for Stuff On a Shingle with some other word often used for "Stuff." Chipped beef on toast, if you're squeamish.

surferdude2 is offline  

Did you find this post helpful? Yes | No
Old 19th January 2005   #22
Inactive
THREAD STARTER
Lifetime Subscription
 
martinr121's Avatar
 
Profile:
Join Date: Jan 2002
Location: Blue Ridge, Ga.
Posts: 1,219
Computer Experience:
World's record of crashes
martinr121 Reputation Level

My System
Hey Charles, thanks for the link, I went to the Dell site and did a search on "Windows won't start in safe mode". There were about twenty posts, most of which had no response, but the one that seemed to have the most, on a machine that would boot normally but not in safe mode, the advice was to do a repair install. It didn't seem to indicate it was fixed.

Dude, I have uninstalled the Verto card in device manager and reinstalled it, both by using control panel, add new hardware, and also by shutting down and letting Windows find and install it. No Joy, SOS.

I would try a repair install, but it turns out the only CD my friend has is the diagnostics, not a recovery CD. He got the machine from one of those "rent to own" places and never got a recovery CD. Which probably explains why sfc did not look for files.

Next question: Can you download and create a recovery CD from Dell's site? I will poke around there and see what I can come up with.

I was also wondering, can you do a repair install using any XP CD? I could boot that machine with my CD and try a repair install, just don't know what MSFT would allow to happen given their activation scheme and Dell's proprietary ways.

Also, I now have the 256MB additional memory for the Dell machine, not yet installed, but after install, I may just go back to the onboard graphics, see what happens. I just hope if I have to do that it will boot into safe mode. Then I could give the machine back to him with a clear conscience. It would make my wife happy to get it off of the dining room table.

Dude, I went to Military School in high school and am very familiar with that delicacy "SOS"


Take Care,

Martin

martinr121 is offline  

Did you find this post helpful? Yes | No
Old 19th January 2005   #23
Inactive
THREAD STARTER
Lifetime Subscription
 
martinr121's Avatar
 
Profile:
Join Date: Jan 2002
Location: Blue Ridge, Ga.
Posts: 1,219
Computer Experience:
World's record of crashes
martinr121 Reputation Level

My System
Well, things have gone from bad to worse. I really need some help now. Looking around the Dell web site for a recovery CD, I came upon a video driver update for the intel onboard graphics.

In light of the fact I had just installed the additional memory, I thought I would update the onboard graphics and run that, take the PCI card out.

So I did, I updated the graphics drivers, enabled the onboard and disabled the Verto card.

Did the required reboot, and guess what? The first thing that comes up on the Video screen is the cursor, then the logon. No BIOS post screen. Figured it to be a fluke, rebooted twice more, no BIOS post screen.

So, figured go back to the Verto PCI grapics. Did that, did the reboot, Guess what? No BIOS post screen, no Windows logo progress bar screen. Get cursor then logon.

Rolled back the intel graphics drivers, Nope, same results.

I tried to F2 into the BIOS on start, no help, machine just sits there. So, can't get into BIOS, can't change boot order, can't even select safe mode, let alone start it.

I'm about to go out and buy my friend a new machine. Help?

Martin

martinr121 is offline  

Did you find this post helpful? Yes | No
Old 19th January 2005   #24
Inactive
THREAD STARTER
Lifetime Subscription
 
martinr121's Avatar
 
Profile:
Join Date: Jan 2002
Location: Blue Ridge, Ga.
Posts: 1,219
Computer Experience:
World's record of crashes
martinr121 Reputation Level

My System

Now, I really need some help!


Good Morning All: Not having gotten a reply to my question:
Quote:
can you do a repair install using any XP CD?
on my friend's Dell Dimension 2400, I decided to try it.

Using my own, not from Dell, slipstreamed XP Home SP2 CD, I attempted to do a repair/upgrade install over the existing copy.

The install program goes down to 34 minutes left, installing devices, then BSoD. Tried it three times, same results. BSoD says to remove any newly installed hardware/software. The only hardware installed is the drive and DSL modem. Can't delete any software, can't get into Windows. Reboot takes it back into the setup program.

Is the BSoD being generated by the fact it is a Dell machine and it is not the Dell CD? Log says: "Setup encountered an error while trying to set system security" And: "An Extended Error has occurred"


The only alternative that I can think of is a clean install, which doesn't upset me too much, but, will XP's activation accept the Dell/XP product key on that machine for an installation that used a different CD? Or, will it continue to display the BSoD?

And, for a clean install, if the product key will be accepted, should I delete the Dell 31MB partition on the front of the "C" drive? And, delete the "C" partition and install in the un-partitioned space? Again, will the Dell Product Key be accepted?

Anybody got any ideas/help with this??

I'd hate to have to go out and buy him an XP CD, but I will do that if necessary as I'm the one who messed his machine up.

I can tell you, this is the first, only and last time I will ever volunteer to fix somebody else's machine!


Some help would be greatly appreciated.

Martin

martinr121 is offline  

Did you find this post helpful? Yes | No
Old 19th January 2005   #25
Inactive
THREAD STARTER
Lifetime Subscription
 
martinr121's Avatar
 
Profile:
Join Date: Jan 2002
Location: Blue Ridge, Ga.
Posts: 1,219
Computer Experience:
World's record of crashes
martinr121 Reputation Level

My System

Repair/Clean install on Dell, use other CD??


Good Morning All: Not having gotten a reply to my question in another post, I thought I'd try here again. I know you are not supposed to double post, but I am getting desperate. So Arie, please forgive me.

edit note: nothing to forgive Martin but I did merge your new thread with the original one now that you have folks working with you. Hopefully they can all find this thread (smart folks) and it will save jumping around to locate the information. Good luck with the project. Newt

My friend, having gotten his machine from one of those rent to own places does not have a recovery CD, the install is legitimate and the machine has the MSFT sticker with the product key.

So here is the question again?
Quote:
can you do a repair install using any XP CD?

on my friend's Dell Dimension 2400, I decided to try it as the machine had problems which defied correction.

Using my own, not from Dell, slipstreamed XP Home SP2 CD, I attempted to do a repair/upgrade install over the existing copy.

The install program goes down to 34 minutes left, installing devices, then BSoD. Tried it three times, same results. BSoD says to remove any newly installed hardware/software. The only hardware installed is the drive and DSL modem. Can't delete any software, can't get into Windows.

Reboot takes it back into the setup program.

Is the BSoD being generated by the fact it is a Dell machine and it is not the Dell CD? Log says: "Setup encountered an error while trying to set system security" And: "An Extended Error has occurred"


The only alternative that I can think of is a clean install, which doesn't upset me too much, but, will XP's activation accept the Dell/XP product key on that machine for an installation that used a different CD? Or, will it continue to display the BSoD?

And, for a clean install, if the product key will be accepted, should I delete the Dell 31MB partition on the front of the "C" drive? And, delete the "C" partition and install in the un-partitioned space? Again, will the Dell Product Key be accepted?

Anybody got any ideas/help with this??

I'd hate to have to go out and buy him an XP CD, but I will do that if necessary as I'm the one who messed his machine up.

I can tell you, this is the first, only and last time I will ever volunteer to fix somebody else's machine!

If you want to see what transpired before, you can read the other post here

Some help would be greatly appreciated.

Martin


Last edited by martinr121; 19th January 2005 at 13:31.
martinr121 is offline  

Did you find this post helpful? Yes | No
Old 19th January 2005   #26
Alumni
 
Profile:
Join Date: Mar 2003
Location: New Knoxville, Ohio USA
Posts: 2,411
Computer Experience:
good days, bad days
Johanna Reputation LevelJohanna Reputation LevelJohanna Reputation LevelJohanna Reputation LevelJohanna Reputation LevelJohanna Reputation LevelJohanna Reputation LevelJohanna Reputation Level

My System
Oh, the joys of working on OEMs... And you know how I feel about Dell from reading my posts about my Dad's computer!
Quote:
can you do a repair install using any XP CD?
generally, yes, if you have the valid code, and match Home w/Home, Pro w/ Pro etc


I seldom go for a repair install. By the time XP is broken, a repair will just carry over existing problems. There are people, and sentient machines like Catastrophy, who do not agree with me on that subject. I opt for the clean install when possible.
Quote:
And, for a clean install, if the product key will be accepted, should I delete the Dell 31MB partition on the front of the "C" drive? And, delete the "C" partition and install in the un-partitioned space? Again, will the Dell Product Key be accepted?
XP does an amazing job of compensating for those drivers that live in that small partition. I would delete it, without remorse, as long as your friend isn't attached to all the garbage Dell put on his machine before he bought it. In fact, that little OEM partition might be what is causing the BSODs, if the info in it and the new CD are fighting with each other.

If I were doing this, I would clear CMOS, and slap that XP disk of yours in, do the long format on the partitions, setting them up the way he wants them, and reinstall XP clean, using his product key when prompted. Any Dell drivers he needs are available on the net. If the BIOS needs flashed, it can be done after the install.

Having an OEM is a good argument for buying disk imaging software!

Johanna

Johanna is offline  

Did you find this post helpful? Yes | No
Old 19th January 2005   #27
Inactive
THREAD STARTER
Lifetime Subscription
 
martinr121's Avatar
 
Profile:
Join Date: Jan 2002
Location: Blue Ridge, Ga.
Posts: 1,219
Computer Experience:
World's record of crashes
martinr121 Reputation Level

My System
Gee Johanna, thanks for the reply. I feel a little less depressed now than I did a few moments ago.

Your mentioning imaging drives, I did that, but the image contains the original problem of failing to boot to Safe Mode.

I could restore that image, but being unable to fix the safe mode problem, or the no BIOS screen problem, I think I'd rather do a clean install, without the Dell partition.

Thanks, I am forever in your debt. If you ever need anything, computer related or not, remember my email address.

Got to go and pick up my truck, in the shop, $700. Ouch. Will attempt the install and post back later.

Martin

martinr121 is offline  

Did you find this post helpful? Yes | No
Old 19th January 2005   #28
Inactive
 
Profile:
Join Date: Jul 2004
Location: 62864
Posts: 4,009
Computer Experience:
Default
surferdude2 Reputation Levelsurferdude2 Reputation Levelsurferdude2 Reputation Levelsurferdude2 Reputation Levelsurferdude2 Reputation Levelsurferdude2 Reputation Levelsurferdude2 Reputation Levelsurferdude2 Reputation Levelsurferdude2 Reputation Level

My System
I know how you feel Martin. Sometimes the apparent easy help for a friend turns so sour it makes you want to give up on trying to help people at all.

You have two reasonable options. If neither will work, you have a MOBO problem.

Option # 1. Do a parallel install of Windows using your disk and his Product Key. That will save all his data.
http://www.windowsreinstall.com/winx...lell/index.htm

Option # 2. Use his Dell Recovery CD and attempt to put the drive back to factory condition. All data will be lost so take steps to back up the drive with an imaging program.

If neither of these methods work, it's a sure sign of hardware failure and would point to a MOBO problem, perhaps BIOS CMOS chip related.

Hang tough. Buying an XP CD would be a waste of dough.

Ps. Disconnect that DSL modem first.


Last edited by surferdude2; 19th January 2005 at 14:46.
surferdude2 is offline  

Did you find this post helpful? Yes | No
Old 19th January 2005   #29
Alumni
 
Zander's Avatar
 
Profile:
Join Date: Jan 2002
Location: Minnesota, USA
Posts: 4,084
Computer Experience:
A bit (or is it a by
Zander Reputation LevelZander Reputation LevelZander Reputation LevelZander Reputation LevelZander Reputation LevelZander Reputation LevelZander Reputation LevelZander Reputation LevelZander Reputation LevelZander Reputation LevelZander Reputation Level

My System
I'd be careful and not wipe that drive until you know it'll except his key. My guess is it won't. I've tried this quite a few times and have yet to find a regular XP or even 98 Cd that will accept an OEM key. Likewise, of those that I've messed with, the OEM ones have never wanted to accept a key from a reg windows disk.

My guess is that it won't work. Check with your friend and make sure his computer didn't come with a disk. Or has he lost it? Up until now, every Dell system that I've messed with has come with both a restore disk and a regular windows disk. I know of several that have purchased them recently, one as recent as this past week and they all came with both types of disks. If to your knowledge he hasn't lost it, make sure he doesn't have one. A lot of people don't even know what the disks that come with the computer are for.

I've heard it often: "Do you have a windows disk"?
"Umm, I don't know".

Zander is offline  

Did you find this post helpful? Yes | No
Old 19th January 2005   #30
Alumni
 
Zander's Avatar
 
Profile:
Join Date: Jan 2002
Location: Minnesota, USA
Posts: 4,084
Computer Experience:
A bit (or is it a by
Zander Reputation LevelZander Reputation LevelZander Reputation LevelZander Reputation LevelZander Reputation LevelZander Reputation LevelZander Reputation LevelZander Reputation LevelZander Reputation LevelZander Reputation LevelZander Reputation Level

My System
Well, I took a second look at your post and now I have a question. When you did the repair install, my understanding is you use your XP cd. Is that right? If so, during the repair were you prompted for the product key? If you were, and it accepted his, then I'd say you'd probably be OK in the activation part. The first time I read your post I missed the activation part and thought you were asking if it would accept the product key when you're prompted to enter it during the XP installation.

If it does except it during the installation, it would be the first one that I know of that will. I haven't tried it hundreds of times or anything like that but I've tried it often enough that I don't bother trying anymore.
Quote:
I could restore that image, but being unable to fix the safe mode problem, or the no BIOS screen problem
I haven't seen the other post yet so I'll take a look at it. I have to ask though. Have you eliminated the possibility of a bad keyboard? I don't know what key the Dell uses to enter the bios but to get to safe mode you use F8. My thinking is, what if the bios setup key is also F8 and the key isn't working. There's nothing that can go wrong with windows that will have any effect on your ability to get into the bios. There's no connection between the two at all in this regard.

Zander is offline  

Did you find this post helpful? Yes | No

Having problems with your computer? Does it crash or freeze? Is your pc slow? Our technicians can identify any issues and fix your PC quickly and reliably.

 

THIS THREAD HAS EXPIRED.

Are you having the same problem? Please post a new thread, but first you'll have to join us by Registering (FREE).



Discussion Forums
Operating Systems
Windows 8 Windows 8
Windows 7 Windows 7
Windows Vista Windows Vista
Windows XP Windows XP
Windows Server System Windows Server System
Legacy Windows OS Legacy Windows OS
Internet & Networking
Networking (Hardware & Software) Networking
Internet Explorer Internet Explorer
Microsoft Mail Microsoft Mail
Firefox, Thunderbird & SeaMonkey Firefox, Thunderbird
      & SeaMonkey

Web Applications & Cloud Web Applications & Cloud
General Internet
Security
Malware and Virus Removal Malware and Virus
     Removal

Security and Privacy Security and Privacy

Other
Other PC Software Other PC Software
Test Posts Test Posts
Hardware
PC Hardware PC Hardware
Mobile Devices Mobile Devices
Community
Introductions Introductions
General Discussions General Discussions
Site Comments & Suggestions Site Comments
      & Suggestions

News News @ WindowsBBS

Thread Tools


Find us on Facebook   Web Of Trust Rating

All times are GMT. The time now is 21:52.


Recent Discussions
DVD Drive (8)
Dell Studio 540 350watt psu require.. (2)
Unable to see other computers after.. (4)
Trouble seeing wireless printer Bro.. (4)
Keyboard and mouse freeze after a f.. (6)
Microsoft Windows 7 Support to End .. (5)
Wrong CPU Installing (5)
Win 7 32 to win 7 64 bit using Easy.. (1)
Windows 7 OLEAUT32.DLL Error (2)
Microsoft July 2014 Security Bullet.. (0)
Cannot access my website using IE 1.. (11)
External Hard Drive Question. (1)
MS security updates just released (1)
Make an original shortcut (5)
Internet connection lost in sleep m.. (6)
Malwarebytes Anti Exploit or MS EME.. (15)
External Hard Drive Freezes Entire .. (16)
Problem with resetting my outlook e.. (0)
XP fails to boot (4)
Can no longer see part of a logical.. (1)


Donate!
Support Windows BBS!



Powered by vBulletin® Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO
Copyright 2002 - 2013 WindowsBBS.com. All rights reserved.
FDMA Media LLC
Terms of Use, Legal Information & Privacy Policy
Page generated in 0.23493 seconds with 7 queries