unsupported format for pictures

spoiledroten · 1st January 2005

My daughter was off the internet for awhile and has just gotten hooked up again. She had to do a system restore because somehow she ended up with all porno site shortcuts all over and couldn't get rid of them. The problem is whenever she right clicks on a picture on the web to save then tries to view it it comes up as an unsupported file. When I right click the pic it saves it as a jpeg when she does it it comes up .art and she cannot view it. she has XP but I have no clue what to tell her to do.

Spoiledroten

RayH · 1st January 2005

Get the freeware Irfanview (www.irfanview.com) and set it to be the default view for graphics. This thing will open and view anything...well, almost.

**TonyT** · 1st January 2005

...else just go to windows update and get the .ART update; .art is an AOL proprietary image format and with this update you can view the images in the browser.

spoiledroten · 2nd January 2005

Thanks alot....I will have her try those tips and see if that helps.

Spoiledroten

goddez1 · 2nd January 2005

An interesting explanation:
http://members.aol.com/oldnelly77/page5.htm

RayH · 2nd January 2005

Still, I recommend Irfanview. It's one of the programs I think everyone should have in their computer. It's a really great graphics manager.