error report

bobm735 · 25th September 2004

frequently receive the following error report

The instruction at ox01 82e916 The memory couldnot be written

What is this and how can I prevent this?

Thank you.

Wainui · 25th September 2004

When does this happen ?
What program are you using at the time ?

bobm735 · 26th September 2004

It happens when I click on a folder on my desktop

Newt · 26th September 2004

start -> run -> eventvwr.msc and locate the error in your event logs. When you find one, click it open then click on the icon below the up/down arrows and paste the contents here.

bobm735 · 26th September 2004

Quote:

Originally Posted by Newt

start -> run -> eventvwr.msc and locate the error in your event logs. When you find one, click it open then click on the icon below the up/down arrows and paste the contents here.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 9/25/2004
Time: 9:15:19 PM
User: N/A
Computer: BOB
Description:
The Application Management service terminated with the following error:
The specified module could not be found.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 9/25/2004
Time: 9:15:19 PM
User: N/A
Computer: BOB
Description:
The Application Management service terminated with the following error:
The specified module could not be found.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 9/25/2004
Time: 9:15:19 PM
User: N/A
Computer: BOB
Description:
The Application Management service terminated with the following error:
The specified module could not be found.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 9/25/2004
Time: 9:15:19 PM
User: N/A
Computer: BOB
Description:
The Application Management service terminated with the following error:
The specified module could not be found.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 9/25/2004
Time: 9:15:19 PM
User: N/A
Computer: BOB
Description:
The Application Management service terminated with the following error:
The specified module could not be found.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

there was allot more error messages but all look the same didn't no where to stop at hope this is what you wanted.

thank you

bobm735 · 26th September 2004

Quote:

Originally Posted by bobm735

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 9/25/2004
Time: 9:15:19 PM
User: N/A
Computer: BOB
Description:
The Application Management service terminated with the following error:
The specified module could not be found.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 9/25/2004
Time: 9:15:19 PM
User: N/A
Computer: BOB
Description:
The Application Management service terminated with the following error:
The specified module could not be found.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 9/25/2004
Time: 9:15:19 PM
User: N/A
Computer: BOB
Description:
The Application Management service terminated with the following error:
The specified module could not be found.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 9/25/2004
Time: 9:15:19 PM
User: N/A
Computer: BOB
Description:
The Application Management service terminated with the following error:
The specified module could not be found.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 9/25/2004
Time: 9:15:19 PM
User: N/A
Computer: BOB
Description:
The Application Management service terminated with the following error:
The specified module could not be found.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

there was allot more error messages but all look the same didn't no where to stop at hope this is what you wanted.

thank you

Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 9/26/2004
Time: 10:29:52 AM
User: N/A
Computer: BOB
Description:
Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module dbghelp.dll, version 5.1.2600.2180, fault address 0x0001295d.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 64 72 77 ure drw
0018: 74 73 6e 33 32 2e 65 78 tsn32.ex
0020: 65 20 35 2e 31 2e 32 36 e 5.1.26
0028: 30 30 2e 30 20 69 6e 20 00.0 in
0030: 64 62 67 68 65 6c 70 2e dbghelp.
0038: 64 6c 6c 20 35 2e 31 2e dll 5.1.
0040: 32 36 30 30 2e 32 31 38 2600.218
0048: 30 20 61 74 20 6f 66 66 0 at off
0050: 73 65 74 20 30 30 30 31 set 0001
0058: 32 39 35 64 295d

bobm735 · 27th September 2004

Enent Type BEX P1:explorer.exe P2:6.0.2900.2180 P3:410107 ece

**JoeHobart** · 27th September 2004

your machine is crashing in explorer, and Drwatson is having difficulty in attaching to collect a proper error report.

You have a couple options. This error can probably be troubleshot away, and this would be my recommendation. The other option is to install the debugging tools from microsoft, and do some active monitoring. I'd strongly recommend tshooting this problem first, before we resort to debugging it.

Tshooting:
1) run Adaware and Spybot and remove any garbage found
2) run a virus scanner
3) Get ShellExView and disable any non-microsoft shell extentions
reference links for tools:
http://www.windowsbbs.com/links.php
http://www.snapfiles.com/get/shellexview.html

Debugging:
Install the debugging tools for windows and run Adplus against explorer until the fault occurs. Collect dump and post for analysis. If this is needed, please let me know and i can post better instructions.

bobm735 · 27th September 2004

9-27-04

SP2

fix for desktop folders not opening I went to start to run put (sysdm.cpl) or go to my computer to properties and then to 1.Advanced 2.settings 3.Data Execution Prevention
put check in Turn on DEP for all Programs and services
except those I select.

and then put a check in the Windows explore box below.

thank you all for your help

**JoeHobart** · 27th September 2004

to be clear, you have hidden the problem by disabling the detection of the misbehaving software, and now exposed explorer (a high probability vector for future exploits) to future problems.

I strongly advise you to follow the troubleshooting steps i posted above.

bobm735 · 27th September 2004

I ran shellview don't no what to do now I also run antivrus scan spybot and adaware . here is the resolts of shellview .

isabled : No
Type : Column Handler
Description : Windows Shell Common Dll
Version : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
My Computer : No
Desktop : No
Control Panel : No
Filename : C:\WINDOWS\system32\SHELL32.dll
CLSID : {0D2E74C4-3C34-11d2-A27E-00C04FC30871}
==================================================

==================================================
Extension Name :
Disabled : No
Type : Column Handler
Description : Windows Shell Common Dll
Version : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
My Computer : No
Desktop : No
Control Panel : No
Filename : C:\WINDOWS\system32\SHELL32.dll
CLSID : {24F14F01-7B1C-11d1-838f-0000F80461CF}
==================================================

==================================================
Extension Name :
Disabled : No
Type : Column Handler
Description : Windows Shell Common Dll
Version : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
My Computer : No
Desktop : No
Control Panel : No
Filename : C:\WINDOWS\system32\SHELL32.dll
CLSID : {24F14F02-7B1C-11d1-838f-0000F80461CF}
==================================================

==================================================
Extension Name :
Disabled : No
Type : Column Handler
Description : Windows Shell Common Dll
Version : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
My Computer : No
Desktop : No
Control Panel : No
Filename : C:\WINDOWS\system32\SHELL32.dll
CLSID : {66742402-F9B9-11D1-A202-0000F81FEDEE}
==================================================

==================================================
Extension Name :
Disabled : No
Type : Shell Folder
Description : Windows Shell Common Dll
Version : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
My Computer : No
Desktop : Yes
Control Panel : No
Filename : C:\WINDOWS\system32\SHELL32.dll
CLSID : {450D8FBA-AD25-11D0-98A8-0800361B1103}
==========================================

bobm735 · 27th September 2004

Extension Name :
Disabled : No
Type : Shell Folder
Description : Windows Shell Common Dll
Version : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
My Computer : Yes
Desktop : No
Control Panel : No
Filename : C:\WINDOWS\system32\shell32.dll
CLSID : {21EC2020-3AEA-1069-A2DD-08002B30309D}
==================================================

==================================================
Extension Name :
Disabled : No
Type : Shell Folder
Description : Shell Doc Object and Control Library
Version : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
My Computer : No
Desktop : No
Control Panel : No
Filename : C:\WINDOWS\System32\shdocvw.dll
CLSID : {871C5380-42A0-1069-A2EA-08002B30309D}
==================================================

==================================================
Extension Name : &Address
Disabled : No
Type : System
Description : Shell Browser UI Library
Version : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
My Computer : No
Desktop : No
Control Panel : No
Filename : C:\WINDOWS\System32\browseui.dll
CLSID : {01E04581-4EEE-11d0-BFE9-00AA005B4383}
==================================================

==================================================
Extension Name : .exe drop target
Disabled : No
Type : Drop Handler
Description : Windows Shell Common Dll
Version : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
My Computer : No
Desktop : No
Control Panel : No
Filename : C:\WINDOWS\system32\SHELL32.dll
CLSID : {86C86720-42A0-1069-A2E8-08002B30309D}
==================================================

==================================================
Extension Name : Accessible
Disabled : No
Type : System
Description : Shell Browser UI Library
Version : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
My Computer : No
Desktop : No
Control Panel : No
Filename : C:\WINDOWS\System32\browseui.dll
CLSID : {7e653215-fa25-46bd-a339-34a2790f3cb7}
==================================================

==================================================
Extension Name : ActiveX Cache Folder
Disabled : No
Type : Shell Folder
Description : Object Control Viewer
Version : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
My Computer : No
Desktop : No
Control Panel : No
Filename : C:\WINDOWS\System32\occache.dll
CLSID : {88C6C381-2E85-11D0-94DE-444553540000}
==================================================

==================================================
Extension Name : Address Bar Parser
Disabled : No
Type : System
Description : Shell Browser UI Library
Version : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
My Computer : No
Desktop : No
Control Panel : No
Filename : C:\WINDOWS\System32\browseui.dll
CLSID : {E0E11A09-5CB8-4B6C-8332-E00720A168F2}
==================================================

==================================================
Extension Name : Address EditBox
Disabled : No
Type : System
Description : Shell Browser UI Library
Version : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
My Computer : No
Desktop : No
Control Panel : No
Filename : C:\WINDOWS\System32\browseui.dll
CLSID : {A08C11D2-A228-11d0-825B-00AA005B4383}
==================================================

==================================================
Extension Name : Administrative Tools
Disabled : No
Type : Shell Folder
Description : Shell Doc Object and Control Library
Version : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
My Computer : No
Desktop : No
Control Panel : Yes
Filename : C:\WINDOWS\system32\shdocvw.dll
CLSID : {D20EA4E1-3957-11d2-A40B-0C5020524153}
==================================================

==================================================
Extension Name : Audio Media Properties Handler
Disabled : No
Type : System
Description : Media File Property Extractor Shell Extension
Version : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
My Computer : No
Desktop : No
Control Panel : No
Filename : C:\WINDOWS\System32\shmedia.dll
CLSID : {875CB1A1-0F29-45de-A1AE-CFB4950D0B78}
==================================================

==================================================
Extension Name : Augmented Shell Folder
Disabled : No
Type : System
Description : Shell Browser UI Library
Version : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
My Computer : No
Desktop : No
Control Panel : No
Filename : C:\WINDOWS\System32\browseui.dll
CLSID : {91EA3F8B-C99B-11d0-9815-00C04FD91972}
==================================================

==================================================
Extension Name : Augmented Shell Folder 2
Disabled : No
Type : System
Description : Shell Browser UI Library
Version : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
My Computer : No
Desktop : No
Control Panel : No
Filename : C:\WINDOWS\System32\browseui.dll
CLSID : {6413BA2C-B461-11d1-A18A-080036B11A03}
==================================================

==================================================
Extension Name : Auto Update Property Sheet Extension
Disabled : No
Type : System
Description : Automatic Updates Control Panel
Version : 5.4.3790.2182 built by: srv03_rtm(ntvbl04)
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
My Computer : No
Desktop : No
Control Panel : No
Filename : C:\WINDOWS\system32\wuaucpl.cpl
CLSID : {5F327514-6C5E-4d60-8F16-D07FA08A78ED}
==================================================

==================================================
Extension Name : Avi Properties Handler
Disabled : No
Type : System
Description : Media File Property Extractor Shell Extension
Version : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
My Computer : No
Desktop : No
Control Panel : No
Filename : C:\WINDOWS\System32\shmedia.dll
CLSID : {87D62D94-71B3-4b9a-9489-5FE6850DC73E}
==================================================

==================================================
Extension Name : BandProxy
Disabled : No
Type : System
Description : Shell Browser UI Library
Version : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
My Computer : No
Desktop : No
Control Panel : No
Filename : C:\WINDOWS\System32\browseui.dll
CLSID : {F61FFEC1-754F-11d0-80CA-00AA005B4383}
==================================================

==================================================
Extension Name : Briefcase
Disabled : No
Type : Shell Folder
Description : Windows Briefcase
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
My Computer : No
Desktop : No
Control Panel : No
Filename : C:\WINDOWS\system32\syncui.dll
CLSID : {85BBD920-42A0-1069-A2E4-08002B30309D}
==================================================

==================================================
Extension Name : Cabinet File
Disabled : No
Type : Shell Folder
Description : Cabinet File Viewer Shell Extension
Version : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
My Computer : No
Desktop : No
Control Panel : No
Filename : C:\WINDOWS\system32\cabview.dll
CLSID : {0CD7A5C0-9F37-11CE-AE65-08002B2E1262}
==================================================

==================================================
Extension Name : CDF Extension Copy Hook
Disabled : No
Type : Copy Hook Handler
Description : Shell Doc Object and Control Library
Version : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
My Computer : No
Desktop : No
Control Panel : No
Filename : C:\WINDOWS\System32\shdocvw.dll
CLSID : {67EA19A0-CCEF-11d0-8024-00C04FD75D13}
==================================================

==================================================
Extension Name : CFi ShellToys BR Shell Extension
Disabled : No
Type : Context Menu
Description : CFi ShellToys Library 2
Version : 1.0.4.0
Product Name : CFi ShellToys
Company : Cool Focus International Ltd
My Computer : No
Desktop : No
Control Panel : No
Filename : C:\PROGRA~1\CFi\SHELLT~1\CFiShlRn.dll
CLSID : {BA052FFF-14A6-4430-A97E-745E6EE64A9D}
==================================================

==================================================
Extension Name : CFi ShellToys Shell Extension
Disabled : No
Type : Context Menu
Description : CFi ShellToys Library
Version : 1.0.4.0
Product Name : CFi ShellToys
Company : Cool Focus International Ltd
My Computer : No
Desktop : No
Control Panel : No
Filename : C:\PROGRA~1\CFi\SHELLT~1\CFiShell.dll
CLSID : {2897079A-65DF-40E0-9711-892C3859EC3B}
==================================================

==================================================
Extension Name : Channel
Disabled : No
Type : System
Description : Channel Definition File Viewer
Version : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
My Computer : No
Desktop : No
Control Panel : No
Filename : C:\WINDOWS\System32\cdfview.dll
CLSID : {f39a0dc0-9cc8-11d0-a599-00c04fd64433}
==================================================

==================================================
Extension Name : Channel Handler Object
Disabled : No
Type : Icon Handler
Description : Channel Definition File Viewer
Version : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
My Computer : No
Desktop : No
Control Panel : No
Filename : C:\WINDOWS\System32\cdfview.dll
CLSID : {f3ba0dc0-9cc8-11d0-a599-00c04fd64435}
==================================================

==================================================
Extension Name : Channel Menu Handler Object
Disabled : No
Type : System
Description : Channel Definition File Viewer
Version : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
My Computer : No
Desktop : No
Control Panel : No
Filename : C:\WINDOWS\System32\cdfview.dll
CLSID : {f3da0dc0-9cc8-11d0-a599-00c04fd64437}
==================================================

==================================================
Extension Name : Channel Shortcut
Disabled : No
Type : System
Description : Channel Definition File Viewer
Version : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
My Computer : No
Desktop : No
Control Panel : No
Filename : C:\WINDOWS\System32\cdfview.dll
CLSID : {f3aa0dc0-9cc8-11d0-a599-00c04fd64434}
==================================================

==================================================
Extension Name : Channel Shortcut Property Pages
Disabled : No
Type : Property Sheet
Description : Channel Definition File Viewer
Version : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
My Computer : No
Desktop : No
Control Panel : No
Filename : C:\WINDOWS\System32\cdfview.dll
CLSID : {f3ea0dc0-9cc8-11d0-a599-00c04fd64438}
==================================================

==================================================
Extension Name : CmdFileIcon
Disabled : No
Type : Icon Handler
Description : Windows Shell Common Dll
Version : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
My Computer : No
Desktop : No
Control Panel : No
Filename : C:\WINDOWS\system32\SHELL32.dll
CLSID : {57651662-CE3E-11D0-8D77-00C04FC99D61}
==================================================

==================================================
Extension Name : Code Download Agent
Disabled : No
Type : System
Description : Web Site Monitor
Version : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
My Computer : No
Desktop : No
Control Panel : No
Filename : C:\WINDOWS\System32\webcheck.dll
CLSID : {7D559C10-9FE9-11d0-93F7-00AA0059CE02}
==================================================

==================================================
Extension Name : Compatibility Page
Disabled : No
Type : System
Description : Compatibility Tab Shell Extension DLL
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
My Computer : No
Desktop : No
Control Panel : No
Filename : C:\WINDOWS\system32\SlayerXP.dll
CLSID : {513D916F-2A8E-4F51-AEAB-0CBC76FB1AF8}
==================================================

==================================================
Extension Name : Compressed (zipped) Folder DropHandler
Disabled : No
Type : Drop Handler
Description : Compressed (zipped) Folders
Version : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
My Computer : No
Desktop : No
Control Panel : No
Filename : C:\WINDOWS\System32\zipfldr.dll
CLSID : {ed9d80b9-d157-457b-9192-0e7280313bf0}
==================================================

bobm735 · 27th September 2004

still have more here to post but don't no if this is what you want let me no if Im sending the right info.

**JoeHobart** · 27th September 2004

No need to post output here. just sort by company name and disable everything thats not from microsoft. Then, you can run for a while and confirm you are stable. After you are sure of stability, enable half of them, and test. if its still stable, enable half of the remaining, etc.. until you have narrowed down which component causes the phenomenon.

bobm735 · 27th September 2004

Quote:

Originally Posted by JoeHobart

No need to post output here. just sort by company name and disable everything thats not from microsoft. Then, you can run for a while and confirm you are stable. After you are sure of stability, enable half of them, and test. if its still stable, enable half of the remaining, etc.. until you have narrowed down which component causes the phenomenon.

ok thank you