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When I explore my computer, on some files, when I right click explorer crashes. (not internet explorer)
I start by right clicking, above the start button, and then choose explore. I use this to ask the properties of a file, or copy and paste the file. The problem is that on some files, when I right click, the options pulldown menu doesn't appear, but instead of this, the windons error report pops up. (instead of this, pressing cntrl C doesn't help, same problem ocures)
Untill now I managed to solve this problem, through system restore.
I used to restore the computer, a few weeks back in time, and the problem was solved.
I installed sp2 this weekend (and uninstalled it) , but because of this I cant restore, to a few weeks ago.
By using a search engine I found this site.
Some one had this problem too.
He was told to install the debugging tools. And ceate a log file.
I have XP pro, and tried this. This is what happens
(Copied from cmd window)
C:\>cd C:\Program Files\Debugging Tools for Windows
C:\Program Files\Debugging Tools for Windows>cdb -logo C:\debugtxt -z C:\Documen
ts and Settings\All Users\Application Data\Microsoft\Dr Watson
Microsoft (R) Windows Debugger Version 6.3.0017.0
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Documents]
Could not open dump file [C:\Documents], Win32 error 2
"The system cannot find the file specified."
Debuggee initialization failed, Win32 error 2
"The system cannot find the file specified."
C:\Program Files\Debugging Tools for Windows>cdb -logo c:\debug.txt -z "C:\Docum
ents and Settings\All Users\Application Data\Microsoft\Dr Watson"
Microsoft (R) Windows Debugger Version 6.3.0017.0
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Documents and Settings\All Users\Application Data\Microsof
t\Dr Watson]
Could not open dump file [C:\Documents and Settings\All Users\Application Data\M
icrosoft\Dr Watson], Win32 error 5
"Access is denied."
Debuggee initialization failed, Win32 error 5
"Access is denied."
C:\Program Files\Debugging Tools for Windows>
I first forgot the " " marks, but then acces denied ?
Question cant I run the debugger through the gui ?
I am very bad with dos commands.
As far as I understand it, I am loged in as admin. (there is no guest account)
(McAfee virus scanner, Kerio Firewall) (Spybot search and destroy, and Adaware, are used almost every week )
Didn't find the information you thought to find? Check out these Similar Threads
cdb -logo c:\debug.txt -z "C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\USER.DMP"
You forgot to point it to a specific DMP file. I'd recommend to just use the tool from here to collect the info. Doing it by hand it pretty tough, and prone to errors.
2) Download and run the tool attached to this post
or am I mis interpreting this?
Ofcourse I tried somethings, and it seems I have to set the symbol path. Problem is I dont understand what that means. What am I looking for?
Microsoft (R) Windows Debugger Version 6.3.0017.0
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available
Comment: 'Dr. Watson generated MiniDump'
Windows XP Version 2600 (Service Pack 1) UP Free x86 compatible
Product: WinNt, suite: SingleUserTS
Debug session time: Mon Aug 30 12:44:51 2004
System Uptime: not available
Process Uptime: 0 days 0:06:35.000
Symbol search path is: *** Invalid ***
*************************************************************************** *
* Symbol loading may be unreliable without a symbol search path. *
* Use .symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use .reload to refresh symbol locations. *
*************************************************************************** *
Executable search path is:
........................................................................... ..........................................
(b88.2b8): Access violation - code c0000005 (!!! second chance !!!)
eax=5f534449 ebx=00000000 ecx=0288e910 edx=01d3ef51 esi=0288e9f4 edi=77fa511b
eip=77e7284a esp=0288e8b8 ebp=0288e8f0 iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000246
*** ERROR: Symbol file could not be found. Defaulted to export symbols for kernel32.dll -
kernel32!GetFileTime+0x89:
77e7284a 803820 cmp byte ptr [eax],0x20 ds:0023:5f534449=??
heh, like i said, getting a dump to successfully open is complecated buisiness. You got a PHP prompt because you have some goofy browser or a hardcore firewall like proxomitron. That post has a zip file attached. If you cannot get to it, send me a PM with your email address and ill send it off to you.
Microsoft (R) Windows Debugger Version 6.3.0017.0
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available
Comment: 'Dr. Watson generated MiniDump'
Windows XP Version 2600 (Service Pack 1) UP Free x86 compatible
Product: WinNt, suite: SingleUserTS
Debug session time: Tue Aug 31 22:04:34 2004
System Uptime: not available
Process Uptime: 0 days 1:34:18.000
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: C:\WINDOWS;C:\WINDOWS\system32;C:\WINDOWS\system32\drivers
........................................................................... ..................................................
(508.a00): Access violation - code c0000005 (!!! second chance !!!)
eax=5f534449 ebx=00000000 ecx=02aadccc edx=029fef51 esi=02aaddb0 edi=77fa511b
eip=77e7284a esp=02aadc74 ebp=02aadcac iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000246
kernel32!BaseDllIniFileNameLength+0x3e:
77e7284a 803820 cmp byte ptr [eax],0x20 ds:0023:5f534449=??
0:019> !analyze -v;r;kv;lmtn;.logclose;q
*************************************************************************** ****
* *
* Exception Analysis *
* *
*************************************************************************** ****
*** WARNING: Unable to verify checksum for M2WShlEx.dll
*** ERROR: Symbol file could not be found. Defaulted to export symbols for M2WShlEx.dll -
DWORD GetPrivateProfileString(
LPCTSTR lpAppName,
LPCTSTR lpKeyName,
LPCTSTR lpDefault,
LPTSTR lpReturnedString,
DWORD nSize,
LPCTSTR lpFileName
);
lpKeyName
[in] Pointer to the null-terminated string specifying the name of the key whose associated string is to be retrieved. If this parameter is NULL, all key names in the section specified by the lpAppName parameter are copied to the buffer specified by the lpReturnedString parameter.
Do you have a tool named Acoustica MP3 To Wave Converter installed?
Yes I do
Edit:
I have read the Microsoftpage, and would lie if I said I fully understand it.
I did a search on the net for the .dll which did not help.
Then I searched on my computer.
It found the .dll in the directory:
C:\Program Files\Acoustica Mp3 To Wave Converter Plus
Should I search for a different Mp3 to wave converted? or could reinstalling help?
What I do not understand, the mp3 file on which the crash occures, is not been near, mp3 to wave converter.
I used mp3 gain on the mp3. (mp3 gain makes all mp3 you select the volume)
But I am happy for now, because you advice helped. After un-installing, the program mp3 to wave converter, the problem is gone.
Thank you
Last edited by atari; 2nd September 2004 at 21:43.
The problem was that the program installed itself as a shell handler of some sort. The version you were running had a problem, it had nothing to do with your files, its the code in the program with the malfunction.
I do not know anything about it to know if a new version would fix it, but if you like the program, you certainly should contact them to let them know about the problem, maybe they have a fix already or could fix it.
Ow, this must the place where somebody might help me !
At last! I've been pulling my hair out, for 2 solid days now... I can;t fix the problem.
I found this site through google and i have the same problem as described by 'atari'... So i tried to fix it and analyze it in the same in the same fashion as described here....
One problem though...I had some trouble opening the .dmp file in the tool and after that i kind of accidently deleted the dmp file.
Is it possible to render a new one?
Can someone help me out here???
I'm on windows 2000 and i suspect the error is caused by the latest windows update
Last edited by dennis013; 21st October 2004 at 16:21.
Well it doesn't. I've searched my local drives for a .dmp file and only 4 old ones comes up in winnt/minidump. With the latest of the 4 being one created 3 months ago.
My explanation for that might be this, that explorer doesn't actually 'crash'.
I don't get a error message or nothing.. Just all my explorer windows disappear and return after just seconds. This error is only activated by activing the file-context menu (via rmb)
I have this problem on 2 systems (work & home), both have identical trouble and i haven't really installed anything strange on them for a while now...
I'm on a dutch operating system so it is a bit of a guess what the names will be of the windows in 'settings'
In the settings-windows you can view your systemlog and there is some entry of this problem, i'll try to translate it.
"De shell is onverwacht beëindigd en explorer.exe is opnieuw gestart."
"The Shell has unexpectedly terminated and explorer.exe has rebooted."
****, that was quick. Only being on this forum solved it!
i used this http://www.snapfiles.com/get/shellexview.html to fix it, just started with disabling context items until it stopped doing it!
)
I made this log right after the crash of explorer.
Ow, this must the place where somebody might help me 
