Can anyone tell me what I should check to find or fix the problem that is causing my cursor to suddenly freeze on my screen and stop recognizing my mouse or keyboard? I have an AMD
processor, 1 GHz; 512 MB RAM
, 80 GB hard drive; running Windows XP. I use MS
Explorer for my browser and access the internet with a High Speed cable modem. I use ZoneAlarm Pro firewall protection and Norton Corporate AV. The cursor locks up whether or not I have the firewall activated and whether or not I have the AV program activated. I try to keep the Windows Updates current.
It doesn't seem to matter whether I am browsing the internet, working with Outlook Express, or working on my desktop with one of the applications or solitaire games; the cursor will suddenly just stop. Sometimes it will go most of the evening without locking up; other times it will lock up within a few minutes of starting the computer.
When it freezes up, I have to turn my computer off by securing the power, then restart it. Usually, one restart is good for the evening; other times I may have to restart two or three times.
Help! Any suggestions?