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Hi Sheree
Sorry to hear of such an annoying problem. Do you remember when the "Dark Picture" problem started. Was it after a hardware or software installation?
With pictures managed correctly on Web, but incorrectly on all other views is somewhat confusing. It seems to imply that its not hardware related... per video card, driver and monitor. A setting in XP that allows correct views in web, but no where else seems like a stretch. I'm still suspicious of the webcam. Just out of curiosty try this. Find a pic on the web that is displaying correctly. Do a "Save Image as" and send to your image file. Use Irfanview to view the same pic.. is it NOW dark? If yes, email that image to a friend. Does your friend view the picture correct or dark? Check all image type files for file association. Also check to see what programs are being loaded during startup. All of the above are just ways to narrow down the search field. Post back with your findings.
Dennis
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