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Resolved A blue screen I have never seen!

Discussion in 'Windows XP' started by elcajongunsfan, 2014/09/20.

  1. 2014/09/20
    elcajongunsfan Lifetime Subscriber

    elcajongunsfan Well-Known Member Thread Starter

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    [​IMG]


    Went over to my Ma's house and her computer was in a boot loop. It would get to the progress bar and then restart.. Finally got it going and checked the event viewer. It had a bunch of 9Cs, As, and a D1. Went to properties and configured it to stop restarting on errors and this is what the bsod looks like. I'm pretty sure it's a failing hard drive. Since this is a clone and not a proprietary system I was expecting a normal blue screen. It also would bsod when running West Digitals hard drive diag tool
     
    Last edited: 2014/09/20
  2. 2014/09/20
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi elcajongunsfan.

    Can you post a screenshot showing the complete blue screen please?

    You should run the hard drive tests using SeaTools for Windows and see what comes up.

    Have you also ran chkdsk /r on the drive?
     

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  4. 2014/09/21
    elcajongunsfan Lifetime Subscriber

    elcajongunsfan Well-Known Member Thread Starter

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    Good morning Mr Omo. That is the completer blue screen--well, the word "Call" from the line "your hardware vendor for support" was cut off due to my cheap camera phone.

    It would not complete phase 2 of disk error checking. Eventually, it did. Chkdsk /f fixed some minor orphaned files. The Western Digital HD diags is what's concerning to me. It blue screens at the 50% mark. The drive is 8 years old and is a Western Digital 40 gigabyte. This machine is so old, the install disk is XP SP 2. New hard drive will work fine

    Regards
     
  5. 2014/09/21
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Well if the computer blue screens on the Western Digital diagnostics then that is troubling but you should run SeaTools for Windows in order to confirm your suspicions that the hard drive is toast.
     
  6. 2014/09/21
    elcajongunsfan Lifetime Subscriber

    elcajongunsfan Well-Known Member Thread Starter

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    Might give seatools a try. I 'm inclined to buy the cheapest IDE my local shop has so she can resume her activities on the computer which doesn't amount to much more than email and printing out mapquest maps

    Thanks for your opinion

    Regards
     
  7. 2014/09/28
    elcajongunsfan Lifetime Subscriber

    elcajongunsfan Well-Known Member Thread Starter

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    Absolutely stunned.. I was convinced the HD was bad due to the fact it wouldnt complete the Western Digital life guard diagnostic, and the fact it would sometimes do a boot loop due to not finding the HD.

    I installed a new HD, formatted, and then installed the O/S.. Booted--same **** again. It would stall on the progress bar or throw a 0x9c--MACHINE_CHECK_EXCEPTION.

    So for jokes, I put in a Linux live CD and it wouldnt boot either. Gave me the
    "Kernel panic - not syncing: CPU context corrupt" message

    The machine is'nt overclocked--just a generic P4

    I looked at the capacitors on the mobo and it appears several of them are bulging and some have a small amount of crud coming out of the top where the folds are.

    It's been fun this weekend
     
  8. 2014/09/29
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Thanks for letting us know that you were able to get your issue resolved. I can't believe that it was leaking capacitors but they have been known to cause issues like this so its good that you looked at that.
     
  9. 2014/09/29
    elcajongunsfan Lifetime Subscriber

    elcajongunsfan Well-Known Member Thread Starter

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    The first thing I did was run a memtest and after a dozen passes, that's when I decided to look at the motherboard and a couple located next to the CPU were'nt flat on the top with a minute amount of electrolyte gathering at the peak of the folds. I'm guessing when there is high stress on the CPU, that's when it gets flakey.

    Regards
     

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