I got a little problem with my boss’s laptop.
The thing is slower than molasses. I tried all kinds of cleaning, but no improvement.
This is a Dell Vostro 1000, and Dell has a diagnostic utility for checking the hardware. It comes back with no problem found. So it must be a software problem, right?
In any case, I decided to trigger the “nuclear option” and reinstall everything. I wiped the hard drive and reinstalled windows xp home with SP2
. Encountered no problems. Then I installed all drivers, again no problems. Downloaded SP3
and installed it with no problems.
When I try to open any application like ie8, it takes forever to load ie8 and then even more time to load the page, in this case Yahoo. Switching between pages also takes a lot of time.
So I hit Alt+Control+DEL and looked in Processes and found that “svchost.exe” was listed 4 times.
Twice with network service and twice with system. One of the system listing is at 99% at all times, and will not go down. When I click on “end process” it goes back to normal, and I did not experience any side effects. The webpages pop in much faster.
Do I need to have this listed 4 times?
If not, how do I get rid of it?