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My laptop sound not working

Discussion in 'Windows XP' started by udaykiran, 2013/09/06.

  1. 2013/09/06
    udaykiran

    udaykiran Inactive Thread Starter

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    Hi guys,

    My laptop sound is not working....reinstalled drivers but couldn't resolve the issue....pls help me

    My Sys is DELL XPS M1330
    I've got Sigmatel audio drivers installed
     
    udaykiran,
    #1
  2. 2013/09/06
    PeteC

    PeteC SuperGeek Staff

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    Have you checked that the sound is not muted?
     
    PeteC,
    #2


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  4. 2013/09/07
    udaykiran

    udaykiran Inactive Thread Starter

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    I've checked dat.....its not muted and volume is set at maximum limit
     
    udaykiran,
    #3
  5. 2013/09/07
    Arie

    Arie Administrator Administrator Staff

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    Arie,
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  6. 2013/09/07
    udaykiran

    udaykiran Inactive Thread Starter

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    Completed dat....it's not asking for any updations
     
    udaykiran,
    #5
  7. 2013/09/07
    PeteC

    PeteC SuperGeek Staff

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    Have you checked out Device Manager - any exclamation marks against any of the items listed under Sound?
     
    PeteC,
    #6
  8. 2013/09/07
    Arie

    Arie Administrator Administrator Staff

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    It's diagnostics, it has nothing to do with updates.

    Try booting in safe mode.... you get sound there?

    If not: Create a new (Windows) User account, and see if you get sound.
     
    Arie,
    #7
  9. 2013/09/07
    udaykiran

    udaykiran Inactive Thread Starter

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    tried all ur suggestions.....sound is not working
     
    udaykiran,
    #8
  10. 2013/09/07
    Arie

    Arie Administrator Administrator Staff

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    Then it's most likely hardware related.
     
    Arie,
    #9
  11. 2013/09/07
    TonyT

    TonyT SuperGeek Staff

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    Go to Device Manager and uninstall the Sigmatel, then reboot. Windows New Hardware wizard will run after booting. If Windows does not detect the sound device then you have a hardware problem and will have to get an external usb sound card if want sound again.
     
    TonyT,
    #10
  12. 2013/09/07
    udaykiran

    udaykiran Inactive Thread Starter

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    Done dat.....but after rebooting i still see them installed in my Device Manager under Sound, Video and game controllers tab.....i rly don undrstand y des is happening...!!!!
     
    udaykiran,
    #11
  13. 2013/09/07
    SpywareDr

    SpywareDr SuperGeek WindowsBBS Team Member

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    SpywareDr,
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