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Old 13th October 2011   #1
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IPSEC Services Will Not Start


XP Pro SP3.

I had a small problem with my PC the other day, which is now sorted, during which I had a look at my Event Viewer and noticed that I had two errors listed for each time I used (started up) the PC, usually on a daily basis. These errors appear to go back several months as far as I can see so obviously can't be critcal in my case because I've not had any major or noticeable problems which I havn't been able to rectify. Trouble is that if something is 'there' I like to think it's working and I can't rest until is sorted.
The two errors are:-
Event 7023. IPSEC Services terminated with following error - The authentication service is unknown.

Event 7000. The StarOpen service failed to start due to following error:- The system cannot find the file specified.

I have no idea what these services are, or do, or even if they are related or two completely separate problems. They are set to start 'Automatically' which obviously they don't, and they will not start 'Manually'.
Have tried 'Googling' the errors and it seems to be a fairly common problem
but I got a bit confused with all the jargon and didn't really see much of a solution (God, some of those Forums, not BBS I hasten to add, are really messy and difficult to follow)
Can anybody please offer possible reasons for these errors and suggest how to correct.

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Old 13th October 2011   #2
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If you don't have any issues then don't worry about it.

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Old 13th October 2011   #3
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Event 7000:

http://social.technet.microsoft.com/...perations.aspx

Event 7023:

http://support.microsoft.com/kb/888193

See if any of this applies. There were a couple of other message boards that this was discussed on. Didn't look at them. Just Google like Event 7000 and the other one and go from there.

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Old 17th October 2011   #4
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Thank you for your replies Wildfire & Mr Bill. I tried the links you offered but didn't seem to get much luck there but appreciated anyway. I might have one more try at trying to sort it but am coming to conclusion that Wildfire is right - probably best left alone.

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Old 19th October 2011   #5
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Originally Posted by Lydeard View Post
Event 7000. The StarOpen service failed to start due to following error:- The system cannot find the file specified.
StarOpen seems to be related to Rocket Devision Software which has some CD/DVD/Blu-Ray/HD-DVD software.

As to the IPSEC Services error, Microsoft has an IPsec Diagnostic Tool I suggest you give that a try.

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Old 25th October 2011   #6
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Many thanks Arie.
Your info about StarOpen let me realize that I didn't need that (Don't even know how it got on my PC) so have deleted it - problem solved.
The Ipsec Services issue is still ongoing but on hold at the moment. Following your reply I downloaded the MS Ipsec Diagnostic Tool but, so far, I have been unable to get it to work and, in trying, I went to use my Command Shell. Would you believe that I have got problems with that which I can't resolve myself so you will probably see that I have created a new Post regarding that. Hopefully, if and when that problem is overcome, I will get back to the Ipsec Services issue. Many thanks so far.

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Old 27th October 2011   #7
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My advice is to set ipsec service to manual, as you don't need it, unless you are using remote access control (Rasman) or other special applications requiring control or encryption of traffic between your PC and others (you would know if you did,'normal PC use does not).

To set the service to manual:
Click start, run, type services.msc, click OK or press enter.
In the window that opens in the right pane scroll down to IPSEC services. Double click on it to open its property window. In the startupo type dropdown box, select manual. Click Apply, OK. Restart your PC check that the warning in event viewer does not recur.

PS some background info here:
http://smallvoid.com/article/winnt-s...licyagent.html


Last edited by JRosenfeld; 27th October 2011 at 20:22.
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Old 28th October 2011   #8
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Many thanks for that. I now understand what Ipsec does, which I didn't before, and will now be quite content to set it to Manual startup as you suggest.
I was not getting anywhere with curing the Error Mesaage anyway so am more than happy to leave the issue alone now.
As far as I am concerned the thread is now resolved, thanks everyone.

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