Windows VistaPost your Windows Vista related questions here.
Mission Statement
WindowsBBS is an online community dedicated to easily accessible technical support for those using Microsoft operating systems and other Windows software.
Our goal is to become the leading resource for computer users that require assistance with their day-to-day computer usage, including full support for networking PC's, virus & malware removal, system upgrades and general support questions.
Scandisk, MS updates and boot from disk failures due to repeated freezing
My initial problem was an MS update that froze up my computer at 30% of the download.
After this happened several times I stopped the updates and then began having a freeze up that occurred after a glazed over screen. Multiple taps of the ctrl-alt-del keys brought up the error: "logon process has failed to create the security options dialog." After multiple additional freeze ups I researched the net and found the correction for that problem, however, all the freezes have created multiple problems.
Upon trying to run scandisk, I cannot run it through a right click on the c drive, properties, tools, etc. When told to run on restart, it will not. I have even done it in safe mode and directly in bios to no avail. The MS updates still freeze the computer. I gave up trying to fix all the problems and decided to do a recovery from the cd and the computer fails to boot from the recovery cd. I have checked and the cd is the first item on the boot list!
I do not want to restore the computer to the original "bring it home" condition unless absolutely necessary.
When doing sfc/scannow there is a long list of corrupt and orphaned files.
The computer is completely functional for now with only a slow start up as evidence of any problems.
All of my computer info is listed in my profile.
What I need help with, I suppose, is how to get my computer to recognize the cd so that I can restore it if it is believed that doing a scandisk would not fix the problems.
Any help appreciated very much.
Last edited by cda25; 2 Weeks Ago at 14:41.
Reason: Request by Admin for posting rules
Didn't find the information you thought to find? Check out these Similar Threads
Please edit your post to comply with our Posting Rules
Quote:
General Posting Rules (Etiquette)
Keep your posts understandable - Please keep your posts readable. Use punctuation marks & paragraphs. Use a spell checker! Give as much information about error messages as possible: the devil is in the details! Respect copyrights and use capitalization correctly. Use punctuation and contractions correctly (no !!!!!!!! or Ill and Im). This is not MSN Messenger nor IRC chat, so do not post like you do when chatting with your friends!.
Arie, I apologize for not following the posting rules. I read them before posting and I am not sure exactly what I did that was incorrect unless it was the use of bold type and underline in a couple of places. Was this the violation? I would like to make sure that I do not commit the violation again. Thanks for any help.
Edit: Upon re-reading your request I noticed that "use punctuation and paragraphs" is written in red indicating that this must be the infraction. I have corrected this. Thanks
Edit: Upon re-reading your request I noticed that "use punctuation and paragraphs" is written in red indicating that this must be the infraction. I have corrected this. Thanks
Yes, it is quite difficult to read a post that is written without the use of paragraphs
Please help me understand what you would like for me to do regarding the logs I ran.
I went to the Malware forum and ran the Panda ActiveScan 2.0. It found no virus.
I downloaded Malwarebytes and it found Rogue.Installer (RegistryFix.exe), and two Adware.popcap. All were successfully removed.
The part that I am confused about is that it states that I should not start a new thread if there is an ongoing one already. If I post the logs in Malware Forum would I not have to start a new thread?
The part that I am confused about is that it states that I should not start a new thread if there is an ongoing one already. If I post the logs in Malware Forum would I not have to start a new thread?
Thanks
No reason to be confused... I asked you to start a new thread... so you can blame it on me
This is the results for the quick test. Results don't look good unless I am doing something wrong. Should I run the longer test?
Test Option: QUICK TEST
Model Number: WDC WD2500BEVS-75UST0
Unit Serial Number: WD-WXE408A39417
Firmware Number: 01.01A01
Capacity: 250.06 GB
SMART Status: PASS
Test Result: FAIL
Test Error Code: 06-Quick Test on drive 1 did not complete! Status code = 07 (Failed read test element), Failure Checkpoint = 65 (Error Log Test) SMART self-test did not complete on drive 1!
Test Time: 21:55:54, November 06, 2009
Test Option: QUICK TEST
Model Number: WDC WD2500BEVS-75UST0
Unit Serial Number: WD-WXE408A39417
Firmware Number: 01.01A01
Capacity: 250.06 GB
SMART Status: PASS
Test Result: FAIL
Test Error Code: 06-Quick Test on drive 1 did not complete! Status code = 07 (Failed read test element), Failure Checkpoint = 65 (Error Log Test) SMART self-test did not complete on drive 1!
Test Time: 21:58:17, November 06, 2009
___________________________________
I started the extended test before I went to bed last evening with these results:
Frozen computer with physical drive running
extended test with estimated time remaining 6:28:40
Elapsed time 6:23:37
Current sector 24253670 of 488397168
Ctrl alt del produced black screen then the message: logon process has failed to create the security options dialog. Failure-Security Options.
The above message is how all of this started.
Last edited by cda25; 1 Week Ago at 11:33.
Reason: additional test results
Thanks for all the help of the volunteer forum. Without your help I would not have known where to go to even check out the drive!
I called Western Digital and they confirmed the same. I had looked up the error code prior to my call to them and knew that the purchase of a new drive was in my destiny. I then called Dell after checking their online help to determine what drives were compatible and I am awaiting a new in the mail.
We have added new functionality to the forum that allows you to mark your threads as 'Resolved'.
It is considered courteous to post a reply if you have been able to resolve your problem, or received an answer to your question. If you were given multiple suggestions/solutions, it is also helpful if you would list the solution that worked for you.
Once you have posted those details, when still looking at your thread, near the top of your thread you'll see Thread Tools. Click the down arrow to expand the drop down menu, at the bottom of it you'll see Mark this thread as solved. Click on it to mark your thread as solved.
If later you find that the problem has returned, and you had previously marked your thread as solved, follow the steps above. Instead 'Mark this thread as solved' you will see that in this case Mark this thread as unsolved is listed.
Malware free but still have problems
Should I run the longer test?
