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Windows Vista Vista - Outlook 2007 Freezes

Discussion in 'Legacy Windows' started by neoscope, 2009/02/05.

  1. 2009/02/05
    neoscope

    neoscope Inactive Thread Starter

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    I bought a new laptop about 2 months ago and in the past 2 weeks Outlook 2007 just freezes for a min or two and then unfreezes. It's enough to drive one crazy and I've done everything i could think of to try to resolve it. All patches are applied, uninstalled/reinstalled, deleted profile. The .ost is only 800MB. Machine is running Vista. Has anyone come across this issue and a resolution?
     
    neoscope,
    #1
  2. 2009/02/05
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    When and where - what are you dong when it freezes?
     
    Steve R Jones,
    #2


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  4. 2009/02/05
    neoscope

    neoscope Inactive Thread Starter

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    anything. it freezes at all times. i'll be in the middle of writing an email and it just freezes for about 1-2 mins then comes back. i disabled all add-ins, reinstalled the app, deleted the ost and rebuilt the profile. nothing has resolved it.
     
    neoscope,
    #3
  5. 2009/02/05
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    How often is it checking for new mail? Wondering it is checking often and your Anti Virus app is choking it?

    How many email accounts are set up?
     
    Steve R Jones,
    #4
  6. 2009/02/07
    neoscope

    neoscope Inactive Thread Starter

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    Looks like it's scheduled to send/receive every 30 mins. I have only 1 email account. I have disabled all add-ins and it's still freezing. This is a major problem because I run an IT Consulting firm and not only is email my lifeline but if this issue comes up with my clients I need to be able to resolve it quickly.
     
    neoscope,
    #5
  7. 2009/02/07
    Admin.

    Admin. Administrator Administrator Staff

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    Admin.,
    #6
  8. 2009/02/07
    neoscope

    neoscope Inactive Thread Starter

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    all updates installed including the one you posted.
     
    neoscope,
    #7
  9. 2009/02/07
    neoscope

    neoscope Inactive Thread Starter

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    An update on this outlook freezing issue: I noticed that it only happens when I'm actively typing in the body of an email. Bizarre!
     
    neoscope,
    #8
  10. 2009/02/07
    Arie

    Arie Administrator Administrator Staff

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    Arie,
    #9
  11. 2009/02/07
    neoscope

    neoscope Inactive Thread Starter

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    It's an .ost as i'm using exchange.
     
    neoscope,
    #10
  12. 2009/02/07
    Arie

    Arie Administrator Administrator Staff

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    Sorry, missed that. I have no further suggestions, sorry.
     
    Arie,
    #11
  13. 2009/02/07
    aweston

    aweston Banned

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    Disable the email scanning in your antivirus program. If it's Snortin' Norton, kill it altogether. Same with McAfee :)
     
    aweston,
    #12
  14. 2009/02/08
    Arie

    Arie Administrator Administrator Staff

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    I always forget that... the advantage of having your email scanned on your own server instead of the desktop :)
     
    Arie,
    #13

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