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Old 27th December 2008   #1
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sandisk Launchpad U3 removal?

Using a sandisk 4G cruzer for ready boost in Vista Home Premium 32. It created a drive for the memory stick and 2 CD drives for the data on my computer. When I try to use the uninstall in the software that came with the stick, I get the message that I will only with one flash drive installed and to disconnect the second one, but I only have one installed? So, it will not uninstall the U3 software. Any thoughts on how to remove the software from the stick? I also downloaded the uninstall from sandisk and from U3, but get the same message that I have more than one flash drive installed. This may belong in Hardware or other software, but the only reference to this was in the Vista forum and the thread is closed.

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Old 27th December 2008   #2
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Try uninstalling the U3 software on another computer. If you don't have any luck, open Computer, right-click on the drive, select Properties -> Tools tab and run Error Checking on the drive.

Do a websearch for the wording of the error message (at Sandisk?).

Look in Control Panel -> Administrative Tools -> Computer Management -> Storage -> Disk Management. Check that the drive appears to be listed correctly.

Matt

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Old 27th December 2008   #3
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Thanks mattman,

I disabled the ready boost and removed the stick from my computer and the extra drives are now gone, but am afraid put the stick on another computer thinking that it will create new drives on the new computer. I was trying to get rid of the launchpad software from the stick so that I could use it like a normal stick. But, the uninstall software won't work on my computer. Perhaps, I will give it a try on my laptop and see what happens? I have Vista Home Premium 32 on both computers.

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Old 27th December 2008   #4
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Check that the ReadyBoost.sfcache file has been deleted or when you re-connect it, Vista might automatically start using it for ReadyBoost again.

I think you are right in trying to remove the U3 Launchpad software and I would guess that it is the reason why you are seeing numerous drives. Yes, try uninstalling it on another computer is my suggestion. Launchpad makes encrypted and virtual folders.

Try reading through the sticky posts here:
http://communities.sandisk.com/sandi...rd?board.id=u3

U3 might be corrupted so you might need to try reinstalling it before uninstalling it again.

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Old 27th December 2008   #5
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I had a look at the stickies myself
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Hi, I just bought a cruzer titanium but failed to remove the u3. The removal tool said "Can only remove ONE U3-drive. Please remove the additional drive and try again" (Translated by me from german). But any attempt to "remove" one of the two drives/volumes in Windows Explorer failes, I always get the same message from the remover tool. What can I do now?
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you probably have a memory card reader or a printer with card slots connected to the computer. the removal tool will see the card reader as an additional u3 device. if your card reader is external just unplug it. if it is internal you will need to go to the device manager under disk drives and disable the card slots. same for a printer with card slots. once u3 is removed you can use device manager to re-enable the card slots.

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Old 27th December 2008   #6
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Then this:
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I am trying to remove the U3 Launchpad and I keep getting the error "The program only supports one U3 removal."however, this is the only Cruzer Micro I have installed. I do not have any card readers, and all other mass stoarge devices are unplugged, yet, I still get this message
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Well, with everything unplugged, and that includes any printer or multi-function machine you have, look down by the clock, and move your mouse over any icon in that area. Make sure there is definitely no Safely Remove Hardware icon.
Vista may see your CD/DVD drives as "removable drives". If so, try disabling them in Device Manager (like in the suggestion in my previous post) and running the U3 uninstaller again.

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Old 28th December 2008   #7
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Hi mattman,

I have two CD drives, three external hard drives and three card readers installed. I followed your suggestion and put in my laptop, did not run the launchpad, but did run the external uninstall program from the U3 site and it worked. It reformatted the stick and all of the pre installed programs are now gone.

Thanks for your suggestion. It worked in my case. Now I will put it back on my desktop and use it for ready boost.

Marvin

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Old 28th December 2008   #8
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Hey, well done . Hope it works well.
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