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Old 2nd December 2008   #16
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Oh dear Since you've changed the OS, you've changed the playing field.

You will need to start again . I know you probably felt ecstatic when you found the first fix.

I thought about running out the SPDIF (actually S/PDIF) output. I haven't used SPDIF, read here:
http://en.wikipedia.org/wiki/TOSLINK

Use a Toslink to Minijack adapter??
http://www.tvcables.co.uk/cgi-bin/tvcables/AD102.html
You could do your own reseach. The adapter doesn't seem to cost much.

Start again if you are happy to do so. dobhar has given you all the links that he has used to solve the problem (and his solution).

Go for it or take a "workaround", it's up to you. Sorry (You might have to make your own solution, as you did before, I can't see a single solution.)

Matt

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Old 2nd December 2008   #17
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Hello Mattman,

I will give the adapter a try. I never thought of using SPDIF Digital out. I will order one today and left the forum know how it works out when I get it.

Thanks for the suggestion.

Marty

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Old 2nd December 2008   #18
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Spdif


Hello Mattman,

I just checked on how the digital audio comes out of the Dell and they use a cable called NG409 Looks like this: http://www.pacificgeek.com/largeimag...s/xl/NG409.jpg
One end is S-Video TV to 4 RCAs Audio Digital out, Pr, Pb Y

So I won't be able to use the adapter you suggested.
I have not found a coaxial to mini stereo to make it work.

Marty


Last edited by fliersrr; 2nd December 2008 at 12:42. Reason: Additional info
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Old 2nd December 2008   #19
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There doesn't seem to be any HD external audio output.

If you want to go down the new hardware route, consider an express card adapter
http://ph.creative.com/products/prod...3&listby=brand
I see a price of $86 for the card and $36 for a 7.1 channel adapter.

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Old 2nd December 2008   #20
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I ordered a USB to Mini stereo adapter. I want to see if the USB has the crackling on it. Very inexpensive.

http://www.newegg.com/Product/Produc...82E16812186035

If that works then I may but the one you suggested or this one:


http://ph.creative.com/products/prod...1&listby=brand

If the cheap one that I just ordered has the popping and crackle, then the Creative USB one will not help. Time will tell. Now I will have to wait to next week to get it.

Marty

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Old 3rd December 2008   #21
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Originally Posted by fliersrr View Post
I ordered a USB to Mini stereo adapter. I want to see if the USB has the crackling on it. Very inexpensive.
I haven't seen one of those before, sounds hopeful . Let us know how it goes.

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Old 7th December 2008   #22
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USB Stereo Sound Adapter Came.


The USB Stereo sound adapter came. I installed it and it still has all the crackle and popping the normal sound had. This means the USB path is still affecting the sound.

Not sure what to try now.


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Old 8th December 2008   #23
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My thought is that the audio controller is having the problem. Some of my suggestions were to use a different controller.

Originally Posted by mattman
It probably depends on if you want 7.1 channel audio, HD (High Definition) or just "crackle-free" sound from your stereo PC speakers.
You have changed to 64bit Windows. You need 64bit drivers (x64). SigmaTel is closed down. What are you going to do?

Matt

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Old 15th December 2008   #24
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Question

XP vs XP Media Center


Hello again,

I realize I changed the O/S from x32 to x64 bit and now my own fix will not work. This I knew might happen. Also knew it might because so many people have different solutions or workarounds.

I have spent a lot of time trying to narrow down a workaround for the x64 Vista with no luck.

I read on the web some people never had this problem until they went to Vista. So here is my question.

I am currently re-installing XP MCE that came with the Dell M1710 and will try hard to get the sound workarounds to work. But was wondering if the MCE edition is different than the XP as far as the IRQ assignments, etc?

Thanks,
Marty

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Old 15th December 2008   #25
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I am flabbergasted!


Well I re-installed XP MCE edition that came on the Dell M1710. By quickly looking at the MCE edition it looks just like XP with an add on.

This laptop came new with the audio crackling and popping (right out of the box) so bad I could not stand it. I have also tried re-installing XP MCE once before, but did not try very hard to get rid of the problem as I really did not get this laptop for use with XP.

Well after re-installing XP MCE a third time so I could try and fix the sound, it works perfectly without any need for fixing.

I just let Windows Update bring it up to Service Pack 3

Still no audio problems.

I am flabbergasted! If the audio goes bad I will re-post any changes.

Thanks for everyones help. Maybe I will play with it again when Windows 7 comes out.

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Old 15th December 2008   #26
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My System
Hey fliersrr...right on...glad to hear that your not hearing the "crackle" sound...

As for my M1710 the fix I did earlier has been holding up so far although I do get an error when trying to access the StigmaTel control panel...no biggie though...just glad no "crackle"...

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Old 16th December 2008   #27
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If you think Win XP SP3 may have done the trick, Vista SP2 is on the drawing board. If you had a spare hard disk drive to install it on, you could test it.

Anyway, it sounds like a large weight off your shoulders

Matt

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Old 16th December 2008   #28
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Switching to Vista x32bit


The crackling came back after a few hours of rebooting.

I also noticed the display was not as near crisp as with Vista. I loaded the newest nvidia driver and still was not happy with the XP display. Everything seems just slightly less polished. I send out the signal to a larger LCD and it is very noticeable.

I have decided to return to Vista 32bit today. This was the only O/S that I was able to get rid of the popping and crackling all together.

I let you know how it goes.

Marty

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Old 29th December 2008   #29
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Just can't find a workaround for Vista 64bit


Hello All, Hope you all had a wonderful Christmas.

I have had a lot of time lately to play with this problem. What is weird is I re-installed the 32bit version of Vista and I had the problem and could not get rid of it this time. So I decided if I have to live with this problem, I might as well have the O/S of my choice, Vista 64bit.

I re-installed Vista 64 bit and tried every know workaround including XP driver in compatibility mode. Even tried a different faster Hard drive. Nothing helps.

I decide to search the web to see if the newest Dell M1730 had audio problems. Just as I suspected. People are complaining of the same popping, crackle.

Not sure where to go from here. I really don't feel it is the audio driver. I have tried a USB device for the audio and it still has all the same sounds. It used a C-Media USB Device Driver. It is almost like a pulse or strobe interferes with the audio causing the skipping and popping.

My wife’s computer is a Dell 1525 and uses the same Sigmatel audio and has no problems at all.

There has to be a reason this upper line of Dell computers have this audio popping, skipping.

Marty

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Old 29th December 2008   #30
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Good feedback on your efforts, pity that they have not been fruitful

Quote:
My wife’s computer is a Dell 1525 and uses the same Sigmatel audio and has no problems at all.
Different hardware arrangement. The XPS 1710 has a built-in sub-woofer. If I saw the correct information, the 1710 has "microphone-in connector, stereo headphones/speakers connector", the 1525 has a digital output connector.

I tried looking up the BIOS settings, but can't find them. I would go into the BIOS and see what hardware can be disabled. I would see if the Sigmatel audio controller could be disabled, then try the USB audio again.

This seems to be quite a widespread problem. I would expect that a system manufacturer that had these problems would offer a recall if they had a solution. Maybe it is a design fault and there is no solution (there certainly doesn't seem to be any single quick-fix from what we have covered).

Think about emailing them
http://support.dell.com/support/topi...=us&l=en&s=gen
I suppose the answer will be that it needs to be sent in for repairs and you are the only person on the planet that has this problem

Maybe it's supposed to sound like that I shouldn't joke, but try to keep your spirits up.

Here's hoping you find something. Keep watching the Dell forums.

Matt

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