Windows, Operating System, Security, Networking, Malware, Support, Forum, Help Site Check Our Facebook Page!
Notices
Windows Vista Post your Windows Vista related questions here.


Register your FREE account to unlock additional features at WindowsBBS.com
   
 
 
LinkBack Thread Tools
Old 6th November 2008   #1
Inactive
THREAD STARTER
 
Profile:
Join Date: Nov 2008
Posts: 22
Computer Experience:
Intermediate
nekorequest Reputation Level

Arrow

Every time I turn computer on, my printer is offline and won't change back!


We're running Vista on a few of the computers in our office. With my boss' computer, every time she turns it back on in the morning, the printer is offline. We've tried to reconnect and refresh it, but it usually freezes. It's gotten to the point that we have to delete it and Add A Printer every morning! It will work fine all day, but as soon as we either restart it, or turn it back on the next morning, we hit the same wall.

The printer is a big old Toshiba e-studio 35 running off our network (which is hooked through our server). A Toshiba tech guy gave me a new driver for it that he said should work with Vista, but I don't know if our problem is driver related or just part of the fun of running an 8 year old printer off Vista. We do plan on upgrading our printer, but as our lease isn't up until February, I'm really hoping that I don't have to Add A Printer five days a week for the next three months!

Anyone have any idea what could be going on here? I'm stumped, and our Toshiba guy hasn't got a clue

Thanks for your time,
Amanda

nekorequest is offline  

 

Register
to remove this ad.
 
 

Old 7th November 2008   #2
SuperGeek
Lifetime Subscription
 
MitchellCooley's Avatar
 
Profile:
Join Date: Dec 2006
Location: Wichita Falls TX
Posts: 1,090
Computer Experience:
Outdated experience
MitchellCooley Reputation LevelMitchellCooley Reputation LevelMitchellCooley Reputation LevelMitchellCooley Reputation LevelMitchellCooley Reputation LevelMitchellCooley Reputation Level

My System
Send a message via MSN to MitchellCooley
In control panel, right click on the printer and make sure the printer is not set to use offline. If you right click and you see an option "use printer online" then it is set to offlline.

You can try turning off SNMP for the printer port (I think you'll need to do this when the printer is online) and see if that helps.


Mitch


Last edited by MitchellCooley; 7th November 2008 at 04:28.
MitchellCooley is offline  

Did you find this post helpful? Yes | No
Old 7th November 2008   #3
Inactive
THREAD STARTER
 
Profile:
Join Date: Nov 2008
Posts: 22
Computer Experience:
Intermediate
nekorequest Reputation Level

We've been doing that. I right-click, hit "Use Printer Online", but it never switches back over, no matter how many times I select this option

nekorequest is offline  

Did you find this post helpful? Yes | No
Old 9th November 2008   #4
Alumni
 
mattman's Avatar
 
Profile:
Join Date: Jun 2002
Location: Sydney, Aust
Posts: 8,204
Computer Experience:
working backwards
mattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Level

If you can, try adding the printer as "local" and install the drivers on the Vista computer.

mattman is offline  

Did you find this post helpful? Yes | No
Old 12th November 2008   #5
Inactive
THREAD STARTER
 
Profile:
Join Date: Nov 2008
Posts: 22
Computer Experience:
Intermediate
nekorequest Reputation Level

Originally Posted by mattman View Post
If you can, try adding the printer as "local" and install the drivers on the Vista computer.
I gave this a try, but it does the same thing. Really odd, huh? As soon as we turned the computer on again this morning, it was back to Offline status, and won't change back. I just re-added the printer again.

In the meantime, I've also re-downloaded the original driver from the Toshiba website, thinking that maybe the driver was causing the problem, or it became corrupted or something. It doesn't seem to have helped either, unfortunately

nekorequest is offline  

Did you find this post helpful? Yes | No
Old 12th November 2008   #6
Alumni
 
mattman's Avatar
 
Profile:
Join Date: Jun 2002
Location: Sydney, Aust
Posts: 8,204
Computer Experience:
working backwards
mattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Level

I think you might be out of luck unless Toshiba make actual Vista drivers for the printer (which I don't think they will do with such an old model).

mattman is offline  

Did you find this post helpful? Yes | No
Old 14th November 2008   #7
Inactive
 
Profile:
Join Date: Jan 2008
Location: Lawrenceville GA USA
Posts: 53
Computer Experience:
"Alien"
aintmisbehavinn Reputation Level

My System
Mine done this with a brand new HP. I have to leave it on all the time to keep it from dropping off the network. The only way I can get it to recognize the printer when I turn it on is disconnect it from the switch then reconnect. What a pain. I just leave it on all the time.

aintmisbehavinn is offline  

Did you find this post helpful? Yes | No

Having problems with your computer? Does it crash or freeze? Is your pc slow? Our technicians can identify any issues and fix your PC quickly and reliably.

 

THIS THREAD HAS EXPIRED.

Are you having the same problem? Please post a new thread, but first you'll have to join us by Registering (FREE).



Discussion Forums
Operating Systems
Windows 8 Windows 8
Windows 7 Windows 7
Windows Vista Windows Vista
Windows XP Windows XP
Windows Server System Windows Server System
Legacy Windows OS Legacy Windows OS
Internet & Networking
Networking (Hardware & Software) Networking
Internet Explorer Internet Explorer
Microsoft Mail Microsoft Mail
Firefox, Thunderbird & SeaMonkey Firefox, Thunderbird
      & SeaMonkey

Web Applications & Cloud Web Applications & Cloud
General Internet
Security
Malware and Virus Removal Malware and Virus
     Removal

Security and Privacy Security and Privacy

Other
Other PC Software Other PC Software
Test Posts Test Posts
Hardware
PC Hardware PC Hardware
Mobile Devices Mobile Devices
Community
Introductions Introductions
General Discussions General Discussions
Site Comments & Suggestions Site Comments
      & Suggestions

News News @ WindowsBBS

Thread Tools


Find us on Facebook   Web Of Trust Rating

All times are GMT. The time now is 14:02.


Recent Discussions
Window Live Mail error, now cannot .. (0)
Invalid IP address error, fixed but.. (2)
[Cannot open Standard User, open wo.. (1)
[Which] windows server 2012 edition.. (1)
Impact of defrag command on SSD? (4)
Excel Macro help (2)
What is giveio.sys and how to get r.. (31)
Need shortcut/hotkey for MSDOS and .. (3)
My Passport Back Up and Remove data (2)
Brother QL500 labelmaker (3)
Extremely Slow File moving/copying/.. (10)
How do I stop Windows Explorer pers.. (9)
Microsoft July 2014 Security Bullet.. (1)
Microsoft August 2014 Security Bull.. (1)
Internet connection lost in sleep m.. (9)
IE slowed by latest updates. Fix av.. (0)
Latest MS patch causing BSOD (10)
Cannot mount Seagate to Router (13)
Proxy server on this computer (6)
Wrong CPU Installing (14)


Donate!
Support Windows BBS!



Powered by vBulletin® Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO
Copyright 2002 - 2013 WindowsBBS.com. All rights reserved.
FDMA Media LLC
Terms of Use, Legal Information & Privacy Policy
Page generated in 0.09581 seconds with 7 queries