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Old 13th April 2005   #1
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Netlogon Reports:Cannot query DNS


Hi all,

i've got a problem with an Windows 2003 Server. Sometimes the cluster services did not start automatically while an logon error occurs. After a interactive logon the server can be started manually and it's working fine.

Sometime i receive an error from the netlogon service: "Error 5719 There are currently no logon server available to service the logon request"
So i enabled the debugging option of the netlogon service.
The NETLOGON Debuging log reports the following lines:

04/09 09:19:58 [MISC] In control handler (Opcode: 4)
04/09 09:20:08 [SESSION] I_NetLogonGetAuthData called: (null) DOMAINNAME (Flags 0x1) (with reset)
04/09 09:20:08 [SESSION] DOMAINNAME: NlSetStatusClientSession: Set connection status to c000005e
04/09 09:20:08 [SESSION] DOMAINNAME: NlSetStatusClientSession: Unbind from server \\dc.dns.name(TCP) 0.
04/09 09:20:08 [SESSION] DOMAINNAME: NlSetStatusClientSession: Unbind from server \\dc.dns.name(TCP) 1.
04/09 09:20:08 [SESSION] DOMAINNAME: NlSessionSetup: Try Session setup
04/09 09:20:08 [SESSION] DOMAINNAME: NlDiscoverDc: Start Synchronous Discovery
04/09 09:20:10 [MISC] DsGetDcName function called: Dom:dns.domain.nameAcctnull) Flags: FORCE IP KDC
04/09 09:20:23 [CRITICAL] NetpDcGetDcNext: _ldap._tcp.site.name._sites.dc._msdcs.dns.domain.name.: Cannot Query DNS. 1460 0x5b4
04/09 09:20:23 [CRITICAL] NetpDcGetNameIp: dns.domain.name.: No data returned from DnsQuery.
04/09 09:20:23 [MAILSLOT] Sent 'Sam Logon' message to DOMAINNAME[1C] on all transports.
04/09 09:20:25 [CRITICAL] NetpDcGetDcNext: _kerberos._tcp.site.name._sites.dc._msdcs.domain.dns.name.: Cannot Query DNS. 1460 0x5b4
04/09 09:20:25 [CRITICAL] NetpDcGetNameIp: dns.domain.name: No data returned from DnsQuery.
04/09 09:20:25 [CRITICAL] NetpDcGetName: dns.domain.name: IP and Netbios are both done.
04/09 09:20:25 [MISC] DsGetDcName function returns 1355: Dom:domain dns nameAcctnull) Flags: FORCE IP KDC
04/09 09:20:25 [LOGON] SamLogon: Interactive logon of DomainName\Cluster Service Accountfrom HOSTNNAME Entered
04/09 09:20:26 [CRITICAL] NetpDcGetNameNetbios: dns.domain.name.: Cannot NlBrowserSendDatagram. (1C) 53
04/09 09:20:26 [CRITICAL] NetpDcGetName: dns.domain.name.: IP and Netbios are both done.
04/09 09:20:26 [CRITICAL] doamin name: NlDiscoverDc: Cannot find DC.
04/09 09:20:26 [CRITICAL] domain name: NlSessionSetup: Session setup: cannot pick trusted DC
04/09 09:20:26 [MISC] Eventlog: 5719 (1) "Domain Name" 0xc000005e c000005e ^...
04/09 09:20:26 [SESSION] Domain Name: NlSetStatusClientSession: Set connection status to c000005e
04/09 09:20:26 [SESSION] Domain Name: NlSessionSetup: Session setup Failed
04/09 09:20:26 [CRITICAL] I_NetLogonGetAuthData failed: (null) Domain Name (Flags 0x1) (with reset): 0xc000005e
04/09 09:20:26 [LOGON] SamLogon: Interactive logon of dns.domain.name\cluster service accountfrom servernameReturns 0xC000005E
04/09 09:20:26 [SESSION] I_NetLogonGetAuthData called: (null) Domain Name (Flags 0x1)
04/09 09:20:26 [CRITICAL] I_NetLogonGetAuthData failed: (null) Domain Name (Flags 0x1): 0xc000005e
04/09 09:20:26 [SESSION] I_NetLogonGetAuthData called: (null) Domain Name (Flags 0x1)
04/09 09:20:26 [CRITICAL] I_NetLogonGetAuthData failed: (null) Domain Name (Flags 0x1): 0xc000005e
04/09 09:20:28 [MISC] In control handler (Opcode: 4)
04/09 09:20:28 [MISC] In control handler (Opcode: 4)
04/09 09:20:58 [MISC] In control handler (Opcode: 4)
04/09 09:20:58 [MISC] In control handler (Opcode: 4)
04/09 09:21:28 [MISC] In control handler (Opcode: 4)
....

in my opinion there is maybe a problem with the dns client service or the network interface.
So here is my question: Is there any posibility to generate a debug log from the dns client service?


greetings Andy L

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Old 13th April 2005   #2
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Is your DNS local or at your ISP?

One affected server or several?

Wired/wireless network or some sort of VPN connection?

2003 clustering services can be
- cluster service
- load balancing
- both

If you are running 'cluster service' with some number of clustered servers, then your original problem statement is leavning me a little confused. Could you explain more about what is happening.

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Old 14th April 2005   #3
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Originally Posted by Newt
Is your DNS local or at your ISP?

One affected server or several?

Wired/wireless network or some sort of VPN connection?

2003 clustering services can be
- cluster service
- load balancing
- both

If you are running 'cluster service' with some number of clustered servers, then your original problem statement is leavning me a little confused. Could you explain more about what is happening.
The DNS environment is basded on a BIND infrastrucutre. But i don't think the problem is at the dns server, because we have many, many server running without this problem

There is only one Windows 2003 Cluster Server (MS Cluster Service) affected.
The Server has 2 x 100MBit/s interfaces and one 1GB/s interface. But the Microsoft Client und Server are only bind to one 100MBit/s interface. (The 1GB interface is connected to the Backup infrastructure, and the second 100MBit/s interface is connected to a managment network)

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