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Old 15th August 2005   #1
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can not install spybot

I had problem with ceres.dll and winform, I used clean.txt/bat and clened my matchine but I still can not install spybot. (all i see is hour glass, when I look into task list I see MSGSRV32 not responding) Also when I shutdown there i get a not responding window without any task name. It normally takes 2 or more attempt to kill that process. Please help.
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Old 16th August 2005   #2
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Would you post a HijackThis log? Be sure to unzip it into a new folder, name it C:\Hijack.
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Old 27th August 2005   #3
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The most common cause of spybot not installing (or access to certain malware removal sites being blocked) is the coolwebsearch trojan.
Try the CWSHredder.
CWShredder from Intermute

Then post a hijackthis log.

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