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Old 8th January 2013   #1
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Start Up Tiles


We have just iupgraded from Windows 7 to Windows 8. The pre-loaded tiles do not seem to be attached to programs. For instance the tile for 'Store' just links to a blank screen. The tiles I have created work fine.
Thanks if you can help. Paul

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Old 8th January 2013   #2
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Are you connected to the Internet at the time?

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Old 8th January 2013   #3
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Yes it is always connected to the internet.

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Old 8th January 2013   #4
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Originally Posted by TonyT View Post
Are you connected to the Internet at the time?
If you aren't connected, you'll get a clear notice:

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File Type: jpg Metro-app-no-network.jpg (33.8 KB, 17 views)
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Old 8th January 2013   #5
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Originally Posted by PAUL SHILLAM View Post
The pre-loaded tiles do not seem to be attached to programs.
Something is seriously wrong then.

I see two options:
  1. Try a "Refresh". Hit the Windows key + W, type refresh and click the result Refresh your PC
  2. Start from scratch, so a fresh install, not an upgrade from Windows 7

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Old 8th January 2013   #6
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the windows key and W doesn't make any difference. I can't do a new install because I don't have a CD drive on my ultrabook, I just did the upgrade by downloading from the net.

tiles representing my own programmes such as Word, the internet, e-mail etc are working but the ones which came as standard such as weather, pictures etc are the problem

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Old 8th January 2013   #7
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Try the MS App T-shooter:
http://download.microsoft.com/downlo...3/apps.diagcab

It's the last t-shooting step on this page:
What to do if you have problems with an app

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Old 9th January 2013   #8
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I have run the MS App T-shooter, it said it had fixed one problem, but the problem is still there.
When I upgraded to Windows 8 it created a load of tiles on the Start window. On the left are all the programs that I had as Icons on the Vista desktop, they all work fine apart from one which is 'Sky Drive' On the right are tiles that come with Windows 8, these don't work, for example if I click on the tile 'Music' the screen goes blank apart from a revolving circle of dots at the top of the screen, the only way I've found to get out of this is to hit the Windows key. This is the same for all of these keys, People, Weather, Video, Messaging etc. The only two that seem to work are Maps and Camera.

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Old 9th January 2013   #9
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What antivirus do you use? I've read about folks upgrading to Windows 8 who have had to uninstall the antivirus they had and then install the latest version of the antivirus software in order to resolve the 'apps don't work" issue. Avast seems to be a common culprit.

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Old 9th January 2013   #10
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Running McAfee, have disabled it but no change.

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Old 9th January 2013   #11
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You may have to uninstall it. It will have disabled the Windows Defender and possibly Windows Firewall.
After uninstalling, restart go into the action center and, with luck, you should find two options there to enable each again.

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Old 9th January 2013   #12
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No such luck, it's still the same.
I've managed to get Icloud, Music and Video to work by unpinning them from the start screen and then repining them from there original place they are stored. But the others I can't find as it says they are in Programe Files:WindowsApps. But in Programe files there is no WindowsApps.

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Old 10th January 2013   #13
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rt the metro screen and select all apps > pin & unpin from there.

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Old 10th January 2013   #14
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I can pin and unpin but a lot of the Apps still don,t work. They are:-
Photos, News, People, Messaging, Weather, Bing, Store and Calendar. All of these just give a blank screen. There might be more but these are the ones that windows put on the start page when it was installed.

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Old 10th January 2013   #15
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reinstall the apps by rt click > select reinstall, and once you get the store working there are update for stock apps.

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