Resolved Error Message 1607:Unable to instal Instalshield Scripting Runtime

Hi, I have just installed Windows 7 over the top of Vista on my laptop.
I tried to instal the MYOB accounting package and I get the above message .
How can I fix this please?
Also, if it is not going to allow me to instal things on it, how do I remove Win7 and go back to the original Vista O/s on it?

 

Do you have a version that works on Win 7?

http://community.myob.com/t5/General/Windows-7-pro-and-MYOB-accounting/td-p/27587

When you say you just installed Win 7 over the top of Vista, how did you do that? Did you format the partition and install 7 or what? There is no going back no matter how you did it. You would have to reinstall Vista and go from there.

 

Yes.the Version is marked as a Win 7 version on the outside.
I just installed it over the top of vista, did not choose a complete disc format, just the optionof retaining the programmes previously on there.
How would I reinstall Vista when I do not have the discs for it as it came already installed onthe computer originally

 

Sorry Arie
The link
"Q108340: Unable to Install InstallShield Scripting Run Time"
Does not work.

It leads me to here

"http://consumerdocs.installshield.com/selfservice/viewContent.do?externalId=Q108340&sliceId=1 "and it will not open

Can you please check and correct it

__________________

 

Doesn't open in Chrome or IE8..

mickzer.

 

Works in IE8 for me. I wouldn't use chrome so I don't know about it.

 

I am using IE8 and it does not open for me.
Maybe MrBill who answered so

"Works in IE8 for me. I wouldn't use chrome so I don't know about it." cna perhaps open the link in his browser on IE8 , copy the address bar link and paste it here so i can try it from my end?

 

This is from an Win7 PC and IE8. Goes to the same place on XP and IE8 and as well as Vista and IE8. Haven't got a PC with Vista and IE9 yet. Fixing one now with a clean install and will try it later.


http://consumerdocs.installshield.com/selfservice/viewContent.do?externalId=Q108340&sliceId=1

 

It still won't open for me here. I tried both win7 and XP using IE8.
Thank you for trying Mr Bill

 

What error are you getting when you try to open it jerry?

 

Update the ISScript engine on your computer by downloading the latest one. For more information, see Setup Is Unable To Find or Update ISScript.msi.
Make sure that the Installer folder in the Windows directory has full access privileges. The Installer folder may be hidden on your computer, so you will have to set your computer to see hidden files and folders and then set the proper permissions to the <WINDOWSFOLDER>\Installer folder:
Show Hidden Files and Folder
Launch Windows Explorer by pressing the Windows key + E or select Start > Run and type explorer.
Select Tools > Folder in the Windows Explorer window.
Select the View tab.
In the Advanced Settings pane, select Show hidden files and folder.


Set the Installer folder attributes
Locate the folder <WINDOWSFOLDER>\Installer:
Windows NT and 2000: C:\WINNT\Installer
Windows 95/98/Me/ XP: C:\Windows\Installer
Note: In some instances this directory doesn't appear on Windows XP machines. Follow these steps to view the folder:

In Windows Explorer select View > Toolbars and select Address Bar if there isn't a check box next to it.
In the Address Bar type in the full path: C:\WINDOWS\Installer.


Right-click on the Installer folder and choose Properties.
Select the Security tab.
Make sure the System, Administrators and the specific user have Full Control of this folder.


Repeat the instructions in Step B for the Temp directory. To locate the Temp directory on your machine, refer to the article Clean the Temp Directory.
Make sure that the InstallShield registry key in the Windows registry has full access privileges.
Select Start > Run and type regedt32.
Browse to the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\InstallShield

Check the permissions of this key:
Windows XP users can right click and select Permissions.
Windows 2000 and NT users navigate to the Security menu and select Permissions.


Assign both the Administrators and System group Full Control if they don't already have it. For an idea of what the permissions property dialog will look like, see step 2B-4.
If the installation is located on a network drive, copy all of the files to the local hard drive (i.e., Desktop or Temp directory) and attempt to run the installation again.
Install the Windows Installer engine on your computer to make sure that it is not corrupt and that it is properly registered on your computer. For more information, see How Do I Install the Windows Installer Engine on My Computer?
Make sure you have full administrative privileges on your computer. This only applies to Windows NT 4.0, 2000, and XP computers; Windows 95, 98, and ME do not require this. For more information, see How Do I Acquire Administrative Privileges on My Computer?
Make sure no other applications, installations, or processes are running in the background. For more information, see How Do I Detect and End Previously Running Installation Processes? and How Do I Close Applications Running in the Background?.
Make sure to check the location from where the installation is being run. If the downloaded installation files are stored in a directory path that contains special characters, such as "& ", "- ", ". ", etc, change the path to something that does not contain these characters.
Bad path: C:\downloads\Palm\palm desktop & hotsync\x\setup.exe

Good path: C:\downloads\Palm\palm desktop hotsync\x\setup.exe



This is what is on the page. Other stuff but it refers to XP and 2K

 

Jjust the normal

"Internet Explorer cannot display the webpage

 

Yes to both questions. I have decided to formaty the hard dribve and do a new clean windows 7 install on it. Thank You all for ypour assistance.