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Blue/Black screen on crash.

Discussion in 'Windows 7' started by SwiiftYz, 2014/07/30.

  1. 2014/07/30
    SwiiftYz

    SwiiftYz Inactive Thread Starter

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    I have been experiencing a problem for the past two weeks now that leads my PC to blue/black screen and leave the audio looping/stuttering. I originally thought the issue was my graphics card overheating as I had noticed temperatures going as high as 95c which is the throttle point of the GTX 670 (I believe).

    I was asked to benchmark the card and record the results which I did over the space of 3 days whilst still experiencing the same issue every 5 to 10 minutes while under heavy load, then out of no where the problem seemed to correct itself out of no where. I haven't experienced the issue for a little over a week now, maybe 9 days at most and then during a game of Battlefield 4 it happens again at roughly 5:45pm. I restarted the system by holding the power button and continued to benchmark my card trying to reproduce the 95c temperatures and see if that was the issue, however I only managed to hit my normal 70c.

    I've looked through my system logs and found that I have Bugcheck Error 278 (0x00000116) which show the video driver failing.

    Can anyone give me any advice here, am I right in that it's the video driver failing or is there anything else I can do to look into a software issue before I resort to blaming faulty hardware as the card is now two and a half years old.
     
  2. 2014/07/30
    PeteC

    PeteC SuperGeek Staff

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    Welcome to WindowsBBS :)

    The error code is related to the graphics driver. I suggest you go to ....

    NVIDIA Driver Downloads

    and select option 2 .

    With temperatures that high you should check that the graphics card fans are running - you have a cooling issue as well.
     

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  4. 2014/07/30
    SwiiftYz

    SwiiftYz Inactive Thread Starter

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    I'm installing the latest drivers as we speak, they were only released yesterday and that's using Option 2.

    As for the temperatures, I've monitored the speeds using a custom fan curve and haven't been able to see any abnormality. I did notice at one point It wasn't going above 44% but then after editing the curve It seemed to fix the issue.
     

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