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Resolved Getting popup message that says my computer is not backed up

Discussion in 'Windows 7' started by bellisimo, 2014/02/23.

  1. 2014/02/23
    bellisimo Lifetime Subscription

    bellisimo Well-Known Member Thread Starter

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    I couldn't find anything about this searching WindowsBBS.

    I've been getting a popup message window with a yellow crest on it similar to the one on Windows update. It has an exclamation mark in the center of the crest.

    It says- Your computer is not backed up. Then it offers me free backups of my computer, which are apparently supported by Norton.

    Does this sound like malware, or is it legit with Windows 7? I can't find it anywhere in my program files, which is curious, and Malwarebytes didn't find it with a full scan.

    Thank you,

    bellisimo
     
  2. 2014/02/23
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi bellisimo. This sounds like a notification from a 3rd party program that is installed and not from Windows. Can you post a screenshot of the message?
     
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  3. to hide this advert.

  4. 2014/02/23
    bellisimo Lifetime Subscription

    bellisimo Well-Known Member Thread Starter

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    Thanks Evan,

    How do I post a screenshot again? I couldn't find any instructions on how to do it in search.

    bellisimo
     
  5. 2014/02/23
    gary7

    gary7 Well-Known Member

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    Dell uses their own backup and recovery utility. It will give me the same message. Actually you should make sure your whole computer is backed up to an external HHD.
     
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  6. 2014/02/23
    bellisimo Lifetime Subscription

    bellisimo Well-Known Member Thread Starter

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    Thanks Gary,

    Yes, I have my whole computer backed up on an external drive. It's just that I'm still fairly new to Windows 7 and wasn't sure if this was a built-in back-up program in Windows 7.
    bellisimo
     
  7. 2014/02/23
    gary7

    gary7 Well-Known Member

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    What brand/model of computer are you running. You are right, it could just be system utility running.
     
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  8. 2014/02/23
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    StiloKestrel, gary7 and bellisimo like this.
  9. 2014/02/23
    bellisimo Lifetime Subscription

    bellisimo Well-Known Member Thread Starter

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    Hi Evan,

    Thanks, but I know how to make screen shot. I just don't remember how to post them to a thread on this site.

    bellisimo
     
  10. 2014/02/23
    James Martin

    James Martin Geek Member

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    bellisimo, you have to use the advanced reply window to attach files. Afterwards, look below your text box, and you will see the option to manage attachments. Click on that (manage attachments) button and a box will popup with two browse buttons. Click on one of them, and browse to the location of your screenshot image. The file will automatically upload and appear in your post.

    A word of advice - crop the image to remove any redundant material. A better way is to use Windows 7 snipping tool. You just lasso what you need and save it as a jpeg.
     

    Attached Files:

    Last edited: 2014/02/23
    StiloKestrel, gary7 and bellisimo like this.
  11. 2014/02/23
    bellisimo Lifetime Subscription

    bellisimo Well-Known Member Thread Starter

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    Thank you James.
     
  12. 2014/02/23
    bellisimo Lifetime Subscription

    bellisimo Well-Known Member Thread Starter

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    Here we go. This is the popup message I've been getting. Sorry I've made it so small. I'll enlarge it if need be.

    Thanks,

    bellisimo
     

    Attached Files:

  13. 2014/02/23
    gary7

    gary7 Well-Known Member

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    Looks like a spam popup. I would say, "Free computer backup available" is a dead give away..
     
    Last edited: 2014/02/23
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  14. 2014/02/23
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    It looks like you have the MyPC Backup software junk installed on your machine.
    Lets see what is going on with your machine and make sure that if you have other junk programs running on your system that they are removed.

    1. Please download AdwCleaner and save it to your desktop. Run the program by right clicking on it and selecting Run as administrator.

    2. When the program opens click on the Scan button.

    3. Then when the program has finished scanning, click on the Clean button. The program will reboot the computer. Attach the AdwCleaner log in your next reply.

    4. Next, download the Junkware Removal Tool and save it to your desktop. Run the program by right clicking on it and selecting Run as administrator and attach the JRT log in your next reply.

    5. Download the Adware Remover Tool and save it to your desktop. Run it by right clicking on it and selecting Run as administrator. When it opens hit the Scan and Repair button. Allow it to complete. Hit ok when done and make sure all the items are ticked if there are any. Hit the repair all button. Follow the prompt to reboot the machine by clicking ok.

    6. Once the computer has been rebooted, download HijackThis to your desktop. Run the program by right clicking on it and selecting Run as administrator and on the Main Menu click the button that says Do a system scan and save a logfile. Attach the HijackThis log in your next reply.

    7. Now download MiniToolBox and save it to your desktop. Run the program by right clicking on it and selecting Run as administrator.

    8. When the program opens check the following boxes:

    Flush DNS
    Reset FF proxy Settings
    Reset IE Proxy Settings
    Report IE Proxy Settings
    Report FF Proxy Settings
    List content of Hosts
    List IP configuration
    List Winsock Entries
    List last 10 Event Viewer log
    List Installed Programs
    List Users, Partitions and Memory size
    List Devices (problems only)


    9. Click the Go button and also attach the MiniToolBox log in your next reply.

    10. Finally, download Malwarebytes Anti-Malware (MBAM) to your desktop.
    • Double-click mbam-setup.exe and follow the prompts to install the program.
    • At the end, be sure to uncheck Enable free trial of Malwarebytes Anti-Malware PRO. Make sure Update Malwarebytes Anti-Malware and Launch Malwarebytes Anti-Malware are checked, then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select Perform quick scan, then click Scan.
    • When the scan is complete, click OK, then click Show Results to view the results.
    • Be sure that everything is checked, and click Remove Selected.
    • When completed, a log will open in Notepad.
    • Post the results of the scan in your next reply.
    You can attach logs by clicking on the Upload a File button when you are responding to your thread.
     
    Last edited: 2014/02/24
    gary7 and bellisimo like this.
  15. 2014/02/24
    James Martin

    James Martin Geek Member

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  16. 2014/02/24
    bellisimo Lifetime Subscription

    bellisimo Well-Known Member Thread Starter

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    Thank you Evan,

    Here is the AdwCleaner log:

    bellisimo
     

    Attached Files:

  17. 2014/02/24
    bellisimo Lifetime Subscription

    bellisimo Well-Known Member Thread Starter

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    Hi Evan,

    Here is the JRT log.

    Thanks,

    bellisimo
     

    Attached Files:

    • JRT.txt
      File size:
      1.4 KB
      Views:
      4
  18. 2014/02/24
    bellisimo Lifetime Subscription

    bellisimo Well-Known Member Thread Starter

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    Hi Evan,

    Here is the HijackThis log:

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 11:20:29 AM, on 2/24/2014
    Platform: Windows 7 SP1 (WinNT 6.00.3505)
    MSIE: Internet Explorer v11.0 (11.00.9600.16518)
    Boot mode: Normal

    Running processes:
    C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe
    C:\Program Files (x86)\Secunia\PSI\psi_tray.exe
    C:\Program Files (x86)\Acronis\TrueImageHome\TrueImageMonitor.exe
    C:\Program Files (x86)\Common Files\Acronis\TibMounter\TibMounterMonitor.exe
    C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\acrotray.exe
    C:\Program Files (x86)\AVG\AVG2014\avgui.exe
    C:\Program Files (x86)\iTunes\iTunesHelper.exe
    C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe
    C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe
    C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\IPC\AdobeIPCBroker.exe
    C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\CoreSync.exe
    C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HEX\Adobe CEF Helper.exe
    C:\Program Files (x86)\TeamViewer\Version9\TeamViewer.exe
    C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
    C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
    C:\Users\a\Downloads\HijackThis.exe
    F:\Program Files\MyDrivers\DriverGenius2013\DriverUpdate.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    F2 - REG:system.ini: UserInit=userinit.exe,
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    O2 - BHO: WOT Helper - {C920E44A-7F78-4E64-BDD7-A57026E7FEB7} - C:\Program Files (x86)\WOT\WOT.dll
    O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    O3 - Toolbar: WOT - {71576546-354D-41c9-AAE8-31F2EC22BF0D} - C:\Program Files (x86)\WOT\WOT.dll
    O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe "
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe "
    O4 - HKLM\..\Run: [TrueImageMonitor.exe] "C:\Program Files (x86)\Acronis\TrueImageHome\TrueImageMonitor.exe "
    O4 - HKLM\..\Run: [AcronisTibMounterMonitor] C:\Program Files (x86)\Common Files\Acronis\TibMounter\TibMounterMonitor.exe
    O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe "
    O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2014\avgui.exe" /TRAYONLY
    O4 - HKLM\..\Run: [AdobeCS5.5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin
    O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe "
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe "
    O4 - HKLM\..\Run: [Adobe Creative Cloud] "C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe" --showwindow=false --onOSstartup=true
    O4 - HKLM\..\Run: [CLMLServer] "C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe "
    O4 - HKLM\..\Run: [LGODDFU] blrun
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
    O4 - Startup: PowerReg SchedulerV2.exe
    O4 - Global Startup: Secunia PSI Tray.lnk = C:\Program Files (x86)\Secunia\PSI\psi_tray.exe
    O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - (no file)
    O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - (no file)
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\OFFICE11\REFIEBAR.DLL
    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O18 - Protocol: wot - {C2A44D6B-CB9F-4663-88A6-DF2F26E4D952} - C:\Program Files (x86)\WOT\WOT.dll
    O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
    O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedul2.exe
    O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    O23 - Service: Acronis Nonstop Backup Service (afcdpsrv) - Acronis - C:\Program Files (x86)\Common Files\Acronis\CDP\afcdpsrv.exe
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
    O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: AVG Firewall (avgfws) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2014\avgfws.exe
    O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe
    O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: CyberLink Product - 2013/07/31 13:35:33 (CLKMSVC10_38F51D56) - CyberLink - C:\Program Files (x86)\CyberLink\PowerDVD10\NavFilter\kmsvc.exe
    O23 - Service: DriverGenius PNP Service (DGPNPSEV) - MyDrivers.com - F:\Program Files\MyDrivers\DriverGenius2013\DgService.exe
    O23 - Service: Diskeeper - Condusiv Technologies - C:\Program Files\Condusiv Technologies\Diskeeper\DkService.exe
    O23 - Service: DTSAudioSvc - DTS, Inc - C:\Program Files\Realtek\Audio\HDA\DTSU2PAuSrv64.exe
    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing)
    O23 - Service: Intel(R) PROSet Monitoring Service - Unknown owner - C:\Windows\system32\IProsetMonitor.exe (file missing)
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: Secunia PSI Agent - Secunia - C:\Program Files (x86)\Secunia\PSI\PSIA.exe
    O23 - Service: Secunia Update Agent - Secunia - C:\Program Files (x86)\Secunia\PSI\sua.exe
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
    O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
    O23 - Service: Acronis Sync Agent Service (syncagentsrv) - Acronis - C:\Program Files (x86)\Common Files\Acronis\SyncAgent\syncagentsrv.exe
    O23 - Service: TabletService - Wacom Technology, Corp. - C:\Windows\system32\Tablet.exe
    O23 - Service: TabletServiceWacom - Wacom Technology, Corp. - C:\Program Files\Tablet\Wacom\Wacom_Tablet.exe
    O23 - Service: TeamViewer 9 (TeamViewer9) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\Version9\TeamViewer_Service.exe
    O23 - Service: Wacom Professional Touch Service (TouchServiceWacom) - Wacom Technology, Corp. - C:\Program Files\Tablet\Wacom\Wacom_TouchService.exe
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

    --
    End of file - 11976 bytes
     
    Last edited: 2014/02/24
  19. 2014/02/24
    bellisimo Lifetime Subscription

    bellisimo Well-Known Member Thread Starter

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    Here is the MiniToolBox Log:

    MiniToolBox by Farbar Version: 23-01-2014
    Ran by a (administrator) on 24-02-2014 at 11:51:45
    Running from "C:\Users\a\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\2JNXGVOH "
    Microsoft Windows 7 Home Premium Service Pack 1 (X64)
    Boot Mode: Normal
    ***************************************************************************

    ========================= Flush DNS: ===================================

    Windows IP Configuration

    Successfully flushed the DNS Resolver Cache.

    ========================= IE Proxy Settings: ==============================

    Proxy is not enabled.
    No Proxy Server is set.

    "Reset IE Proxy Settings ": IE Proxy Settings were reset.

    ========================= FF Proxy Settings: ==============================


    "Reset FF Proxy Settings ": Firefox Proxy settings were reset.

    Hosts file not detected in the default directory
    ========================= IP Configuration: ================================

    Intel(R) 82579V Gigabit Network Connection = Local Area Connection (Connected)
    D-Link WDA-1320 Desktop Adapter = Wireless Network Connection 2 (Media disconnected)


    # ----------------------------------
    # IPv4 Configuration
    # ----------------------------------
    pushd interface ipv4

    reset
    set global icmpredirects=enabled


    popd
    # End of IPv4 configuration



    Windows IP Configuration

    Host Name . . . . . . . . . . . . : BBell-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Broadcast
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : gateway.2wire.net

    Wireless LAN adapter Wireless Network Connection 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : D-Link WDA-1320 Desktop Adapter
    Physical Address. . . . . . . . . : 00-17-9A-0A-6C-E1
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : gateway.2wire.net
    Description . . . . . . . . . . . : Intel(R) 82579V Gigabit Network Connection
    Physical Address. . . . . . . . . : 30-85-A9-3C-A0-ED
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::65ea:f0c5:4eba:428f%13(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.2.190(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Monday, February 24, 2014 11:11:57 AM
    Lease Expires . . . . . . . . . . : Thursday, February 27, 2014 11:11:57 AM
    Default Gateway . . . . . . . . . : 192.168.2.1
    DHCP Server . . . . . . . . . . . : 192.168.2.1
    DHCPv6 IAID . . . . . . . . . . . : 355501481
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-8B-1E-45-C8-3A-35-C5-D9-1B
    DNS Servers . . . . . . . . . . . : 192.168.2.1
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Server: mymodem
    Address: 192.168.2.1

    Name: google.com
    Addresses: 2607:f8b0:400b:80b::1000
    173.194.43.98
    173.194.43.110
    173.194.43.102
    173.194.43.105
    173.194.43.97
    173.194.43.99
    173.194.43.96
    173.194.43.101
    173.194.43.100
    173.194.43.103
    173.194.43.104


    Pinging google.com [173.194.43.98] with 32 bytes of data:
    Reply from 173.194.43.98: bytes=32 time=14ms TTL=55
    Reply from 173.194.43.98: bytes=32 time=12ms TTL=55

    Ping statistics for 173.194.43.98:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 12ms, Maximum = 14ms, Average = 13ms
    Server: mymodem
    Address: 192.168.2.1

    Name: yahoo.com
    Addresses: 98.139.183.24
    98.138.253.109
    206.190.36.45


    Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
    Reply from 98.139.183.24: bytes=32 time=47ms TTL=50
    Reply from 98.139.183.24: bytes=32 time=44ms TTL=50

    Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 44ms, Maximum = 47ms, Average = 45ms

    Pinging 127.0.0.1 with 32 bytes of data:
    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

    Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
    ===========================================================================
    Interface List
    14...00 17 9a 0a 6c e1 ......D-Link WDA-1320 Desktop Adapter
    13...30 85 a9 3c a0 ed ......Intel(R) 82579V Gigabit Network Connection
    1...........................Software Loopback Interface 1
    ===========================================================================

    IPv4 Route Table
    ===========================================================================
    Active Routes:
    Network Destination Netmask Gateway Interface Metric
    0.0.0.0 0.0.0.0 192.168.2.1 192.168.2.190 20
    127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
    127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
    127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
    192.168.2.0 255.255.255.0 On-link 192.168.2.190 276
    192.168.2.190 255.255.255.255 On-link 192.168.2.190 276
    192.168.2.255 255.255.255.255 On-link 192.168.2.190 276
    224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
    224.0.0.0 240.0.0.0 On-link 192.168.2.190 276
    255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
    255.255.255.255 255.255.255.255 On-link 192.168.2.190 276
    ===========================================================================
    Persistent Routes:
    None

    IPv6 Route Table
    ===========================================================================
    Active Routes:
    If Metric Network Destination Gateway
    1 306 ::1/128 On-link
    13 276 fe80::/64 On-link
    13 276 fe80::65ea:f0c5:4eba:428f/128
    On-link
    1 306 ff00::/8 On-link
    13 276 ff00::/8 On-link
    ===========================================================================
    Persistent Routes:
    None
    ========================= Winsock entries =====================================

    Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
    Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
    Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
    Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
    Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
    Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
    Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
    Catalog5 09 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
    Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
    x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
    x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
    x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
    x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
    x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
    x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
    x64-Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
    x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

    ========================= Event log errors: ===============================

    Application errors:
    ==================
    Error: (02/24/2014 11:34:01 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
    Description: Product: Google Update Helper -- Error 1316. A network error occurred while attempting to read from the file: C:\Program Files (x86)\Google\Update\1.3.22.5\DealPlyLiveHelper.msi

    Error: (02/24/2014 11:11:59 AM) (Source: WinMgmt) (User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

    Error: (02/24/2014 10:38:11 AM) (Source: SideBySide) (User: )
    Description: Activation context generation failed for "1 ".Error in manifest or policy file "2" on line 3.
    The manifest file root element must be assembly.

    Error: (02/24/2014 10:34:01 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
    Description: Product: Google Update Helper -- Error 1316. A network error occurred while attempting to read from the file: C:\Program Files (x86)\Google\Update\1.3.22.5\DealPlyLiveHelper.msi


    System errors:
    =============
    Error: (02/24/2014 11:12:00 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
    Description: There was an error while attempting to read the local hosts file.

    Error: (02/24/2014 11:11:57 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
    Description: There was an error while attempting to read the local hosts file.

    Error: (02/24/2014 11:11:54 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
    Description: There was an error while attempting to read the local hosts file.

    Error: (02/24/2014 11:11:04 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
    Description: There was an error while attempting to read the local hosts file.

    Error: (02/24/2014 11:10:30 AM) (Source: Service Control Manager) (User: )
    Description: The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.


    Microsoft Office Sessions:
    =========================
    Error: (02/24/2014 11:34:01 AM) (Source: MsiInstaller)(User: NT AUTHORITY)
    Description: Product: Google Update Helper -- Error 1316. A network error occurred while attempting to read from the file: C:\Program Files (x86)\Google\Update\1.3.22.5\DealPlyLiveHelper.msi(NULL)(NULL)(NULL)(NULL)(NULL)

    Error: (02/24/2014 11:11:59 AM) (Source: WinMgmt)(User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

    Error: (02/24/2014 10:38:11 AM) (Source: SideBySide)(User: )
    Description: C:\Program Files\WinZip\adxloader.dll.ManifestC:\Program Files\WinZip\adxloader.dll.Manifest2

    Error: (02/24/2014 10:34:01 AM) (Source: MsiInstaller)(User: NT AUTHORITY)
    Description: Product: Google Update Helper -- Error 1316. A network error occurred while attempting to read from the file: C:\Program Files (x86)\Google\Update\1.3.22.5\DealPlyLiveHelper.msi(NULL)(NULL)(NULL)(NULL)(NULL)


    CodeIntegrity Errors:
    ===================================
    Date: 2014-01-27 12:25:12.713
    Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\sxs.dll because the set of per-page image hashes could not be found on the system.

    Date: 2014-01-27 12:23:28.930
    Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\sxs.dll because the set of per-page image hashes could not be found on the system.

    Date: 2013-08-07 11:01:37.232
    Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\SUPERAntiSpyware\sasdifsv.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

    Date: 2013-08-07 11:01:37.216
    Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\SUPERAntiSpyware\sasdifsv.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

    Date: 2013-08-07 11:01:33.449
    Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\SUPERAntiSpyware\SASKUTIL.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

    Date: 2013-08-07 11:01:33.418
    Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\SUPERAntiSpyware\SASKUTIL.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

    Date: 2013-08-07 11:01:28.534
    Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\SUPERAntiSpyware\SASKUTIL.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

    Date: 2013-08-07 11:01:28.515
    Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\SUPERAntiSpyware\SASKUTIL.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

    Date: 2013-08-07 11:01:27.078
    Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\SUPERAntiSpyware\SASENUM.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

    Date: 2013-08-07 11:01:27.059
    Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\SUPERAntiSpyware\SASENUM.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


    =========================== Installed Programs ============================

    µTorrent (Version: 3.3.2.30303)
    3D Live Snooker
    7-Zip 9.21 (Version: 9.21.00.0)
    Adobe Acrobat X Pro - English, Français, Deutsch (Version: 10.1.9)
    Adobe AIR (Version: 4.0.0.1390)
    Adobe Community Help (Version: 3.4.980)
    Adobe Creative Cloud (Version: 2.3.0.322)
    Adobe Flash Player 12 ActiveX (Version: 12.0.0.38)
    Adobe Photoshop CS5.1 (Version: 12.1)
    Adobe Reader XI (11.0.06) (Version: 11.0.06)
    Aff Packages
    AMD Accelerated Video Transcoding (Version: 12.5.100.21116)
    AMD APP SDK Runtime (Version: 10.0.937.2)
    AMD Catalyst Install Manager (Version: 8.0.877.0)
    AMD Drag and Drop Transcoding (Version: 2.00.0000)
    AMD Media Foundation Decoders (Version: 1.0.71116.1554)
    Apple Application Support (Version: 3.0)
    Apple Mobile Device Support (Version: 7.1.0.32)
    Apple Software Update (Version: 2.1.3.127)
    Asmedia ASM104x USB 3.0 Host Controller Driver (Version: 1.14.8.0)
    AVG 2014 (Version: 14.0.3705)
    AVG 2014 (Version: 14.0.4335)
    AVG 2014 (Version: 2014.0.4335)
    Bonjour (Version: 3.0.0.10)
    Catalyst Control Center - Branding (Version: 1.00.0000)
    Catalyst Control Center (Version: 2012.1116.1515.27190)
    Catalyst Control Center Graphics Previews Common (Version: 2012.1116.1515.27190)
    Catalyst Control Center InstallProxy (Version: 2012.1116.1515.27190)
    Catalyst Control Center Localization All (Version: 2012.1116.1515.27190)
    CCC Help Chinese Standard (Version: 2012.1116.1514.27190)
    CCC Help Chinese Traditional (Version: 2012.1116.1514.27190)
    CCC Help Czech (Version: 2012.1116.1514.27190)
    CCC Help Danish (Version: 2012.1116.1514.27190)
    CCC Help Dutch (Version: 2012.1116.1514.27190)
    CCC Help English (Version: 2012.1116.1514.27190)
    CCC Help Finnish (Version: 2012.1116.1514.27190)
    CCC Help French (Version: 2012.1116.1514.27190)
    CCC Help German (Version: 2012.1116.1514.27190)
    CCC Help Greek (Version: 2012.1116.1514.27190)
    CCC Help Hungarian (Version: 2012.1116.1514.27190)
    CCC Help Italian (Version: 2012.1116.1514.27190)
    CCC Help Japanese (Version: 2012.1116.1514.27190)
    CCC Help Korean (Version: 2012.1116.1514.27190)
    CCC Help Norwegian (Version: 2012.1116.1514.27190)
    CCC Help Polish (Version: 2012.1116.1514.27190)
    CCC Help Portuguese (Version: 2012.1116.1514.27190)
    CCC Help Russian (Version: 2012.1116.1514.27190)
    CCC Help Spanish (Version: 2012.1116.1514.27190)
    CCC Help Swedish (Version: 2012.1116.1514.27190)
    CCC Help Thai (Version: 2012.1116.1514.27190)
    CCC Help Turkish (Version: 2012.1116.1514.27190)
    ccc-utility64 (Version: 2012.1116.1515.27190)
    CCleaner (Version: 4.09)
    CloudReading (Version: 1.1.47.1220)
    CyberLink Power2Go (Version: 7.0.0.3126b)
    D3DX10 (Version: 15.4.2368.0902)
    Diskeeper 12 (Version: 16.0.1017.64)
    DownLite (Version: 1.0.0.1)
    DriverUpdate (Version: 2.2.35415)
    EasyBCD 2.2 (Version: 2.2)
    EPSON Scan
    FileParade bundle uninstaller (Version: 2.0.0.3)
    Foxit Reader (Version: 6.1.2.1224)
    Google Earth (Version: 7.1.2.2041)
    Google Update Helper (Version: 1.3.23.0)
    InstallConverter (Version: 1.0)
    Intel(R) Network Connections 18.4.59.0 (Version: 18.4.59.0)
    Intel(R) USB 3.0 eXtensible Host Controller Driver (Version: 1.0.7.248)
    iTunes (Version: 11.1.4.62)
    Java 7 Update 51 (64-bit) (Version: 7.0.510)
    LG CyberLink BD Advisor (Version: 2.0.4919)
    LG CyberLink Blu-ray Disc Suite (Version: 8.0.2820)
    LG CyberLink MediaEspresso (Version: 6.5.1622_37397b)
    LG CyberLink MediaShow (Version: 4.1.3402)
    LG CyberLink PowerDVD (Version: 10.0.3712.52)
    LG CyberLink PowerProducer (Version: 5.0.2.2820a)
    LG CyberLink YouCam (Version: 2.0.3718)
    LG Tool Kit (Version: 10.01.0712.01)
    Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
    Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
    Microsoft Application Error Reporting (Version: 12.0.6015.5000)
    Microsoft Mouse and Keyboard Center (Version: 2.2.173.0)
    Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
    Microsoft Office Outlook Connector (Version: 14.0.5118.5000)
    Microsoft Office Professional Edition 2003 (Version: 11.0.8173.0)
    Microsoft Silverlight (Version: 5.1.20913.0)
    Microsoft SkyDrive (Version: 16.4.6013.0910)
    Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
    Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
    Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.40820)
    Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.40825)
    Microsoft_VC80_ATL_x86 (Version: 8.0.50727.4053)
    Microsoft_VC80_ATL_x86_x64 (Version: 8.0.50727.4053)
    Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
    Microsoft_VC80_CRT_x86_x64 (Version: 8.0.50727.4053)
    Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
    Microsoft_VC80_MFC_x86_x64 (Version: 8.0.50727.4053)
    Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
    Microsoft_VC80_MFCLOC_x86_x64 (Version: 80.50727.4053)
    Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
    Microsoft_VC90_ATL_x86_x64 (Version: 1.00.0000)
    Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
    Microsoft_VC90_CRT_x86_x64 (Version: 1.00.0000)
    Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
    Microsoft_VC90_MFC_x86_x64 (Version: 1.00.0000)
    Microsoft_VC90_MFCLOC_x86 (Version: 1.00.0000)
    Microsoft_VC90_MFCLOC_x86_x64 (Version: 1.00.0000)
    Movie Maker (Version: 16.4.3508.0205)
    Mozilla Firefox 27.0 (x86 en-US) (Version: 27.0)
    Mozilla Maintenance Service (Version: 27.0)
    MSVCRT (Version: 15.4.2862.0708)
    MSVCRT_amd64 (Version: 15.4.2862.0708)
    MSVCRT110 (Version: 16.4.1108.0727)
    MSVCRT110_amd64 (Version: 16.4.1109.0912)
    PDF Settings CS5 (Version: 10.0)
    Photo Gallery (Version: 16.4.3508.0205)
    QuickTime (Version: 7.74.80.86)
    Realtek HDMI Audio Driver for ATI (Version: 6.0.1.6650)
    Realtek High Definition Audio Driver (Version: 6.0.1.6971)
    Revo Uninstaller 1.95 (Version: 1.95)
    SavingsbullFilter (Version: 1.0.0.0)
    Secunia PSI (2.0.0.3001)
    SPAMfighter (Version: 7.6.50)
    SpywareBlaster 5.0 (Version: 5.0.0)
    SUPERAntiSpyware (Version: 5.6.1042)
    TeamViewer 9 (Version: 9.0.26297)
    True Image 2013 (Version: 16.0.6514)
    Updater (Version: 2.6.53)
    VC_CRT_x64 (Version: 1.02.0000)
    Visual Studio 2010 x64 Redistributables (Version: 13.0.0.1)
    Visual Studio 2012 x64 Redistributables (Version: 14.0.0.1)
    Visual Studio 2012 x86 Redistributables (Version: 14.0.0.1)
    VisualBee for Microsoft PowerPoint (Version: V4.1)
    VLC media player 2.1.2 (Version: 2.1.2)
    VueScan x64
    Wacom Tablet (Version: 6.2.0w5)
    Websteroids (Version: 2.6.53)
    Windows Live Communications Platform (Version: 16.4.3508.0205)
    Windows Live Family Safety (Version: 16.4.3508.0205)
    Windows Live ID Sign-in Assistant (Version: 7.250.4311.0)
    Windows Live Installer (Version: 16.4.3508.0205)
    Windows Live Messenger (Version: 16.4.3508.0205)
    Windows Live Photo Common (Version: 16.4.3508.0205)
    Windows Live PIMT Platform (Version: 16.4.3508.0205)
    Windows Live SOXE (Version: 16.4.3508.0205)
    Windows Live SOXE Definitions (Version: 16.4.3508.0205)
    Windows Live UX Platform (Version: 16.4.3508.0205)
    Windows Live UX Platform Language Pack (Version: 16.4.3508.0205)
    Windows Live Writer (Version: 16.4.3508.0205)
    Windows Live Writer Resources (Version: 16.4.3508.0205)
    WinZip 17.5 (Version: 17.5.10562)
    WOT for Internet Explorer (Version: 13.9.2.0)

    ========================= Memory info: ===================================

    Percentage of memory in use: 28%
    Total physical RAM: 8141.55 MB
    Available physical RAM: 5835.9 MB
    Total Pagefile: 16281.29 MB
    Available Pagefile: 13659.27 MB
    Total Virtual: 4095.88 MB
    Available Virtual: 3965.84 MB

    ========================= Partitions: =====================================

    1 Drive c: () (Fixed) (Total:238.37 GB) (Free:182.47 GB) NTFS
    4 Drive f: () (Fixed) (Total:465.76 GB) (Free:460.3 GB) NTFS
    5 Drive g: (Local Disk ) (Fixed) (Total:931.5 GB) (Free:862.59 GB) NTFS
    6 Drive h: (My Passport) (Fixed) (Total:1862.98 GB) (Free:577.71 GB) NTFS

    ========================= Users: ========================================

    User accounts for \\BBELL-PC

    a Administrator Guest


    **** End of log ****
     
  20. 2014/02/24
    bellisimo Lifetime Subscription

    bellisimo Well-Known Member Thread Starter

    Joined:
    2008/05/26
    Messages:
    456
    Likes Received:
    1
    Hi Evan,

    Here is the last log. Malwarbytes

    Malwarebytes Anti-Malware 1.75.0.1300
    www.malwarebytes.org

    Database version: v2014.02.24.05

    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 11.0.9600.16518
    a :: BBELL-PC [administrator]

    2/24/2014 11:55:50 AM
    mbam-log-2014-02-24 (11-55-50).txt

    Scan type: Full scan (C:\|)
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 401778
    Time elapsed: 13 minute(s), 33 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 4
    HKCR\AppID\{384997EE-E3BE-49C4-9ECA-C62B7C08128A} (PUP.Optional.DynConIE.A) -> Quarantined and deleted successfully.
    HKCR\CLSID\{E5A7A645-8318-4895-B85C-EDC606B80DB6} (PUP.Optional.DynConIE.A) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Websteroids (PUP.Optional.Websteroids.A) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Classes\AppID\DynConIE.DLL (PUP.Optional.DynConIE.A) -> Quarantined and deleted successfully.

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 7
    C:\ProgramData\Websteroids (PUP.Optional.Websteroids.A) -> Quarantined and deleted successfully.
    C:\ProgramData\Websteroids\Chrome (PUP.Optional.Websteroids.A) -> Quarantined and deleted successfully.
    C:\ProgramData\Websteroids\Chrome\unzip (PUP.Optional.Websteroids.A) -> Quarantined and deleted successfully.
    C:\ProgramData\Websteroids\Firefox (PUP.Optional.Websteroids.A) -> Quarantined and deleted successfully.
    C:\ProgramData\Websteroids\Firefox\chrome (PUP.Optional.Websteroids.A) -> Quarantined and deleted successfully.
    C:\ProgramData\Websteroids\Firefox\chrome\content (PUP.Optional.Websteroids.A) -> Quarantined and deleted successfully.
    C:\ProgramData\Websteroids\IE (PUP.Optional.Websteroids.A) -> Quarantined and deleted successfully.

    Files Detected: 37
    C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\Main\bin\CltMngSvc.exe.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
    C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\Main\bin\SPTool.dll.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
    C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\Main\bin\uninstall.exe.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
    C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\SearchProtect\bin\cltmng.exe.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
    C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\SearchProtect\bin\SPTool64.exe.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
    C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\SearchProtect\bin\SPVC32.dll.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
    C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\SearchProtect\bin\SPVC32Loader.dll.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
    C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\SearchProtect\bin\SPVC64.dll.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
    C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\SearchProtect\bin\SPVC64Loader.dll.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
    C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\UI\bin\cltmngui.exe.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
    C:\AdwCleaner\Quarantine\C\Program Files (x86)\Wajam\IE\priam_bho.dll.vir (PUP.Optional.Wajam) -> Quarantined and deleted successfully.
    C:\AdwCleaner\Quarantine\C\Program Files (x86)\Wajam\Updater\update.exe.vir (PUP.Optional.Wajam) -> Quarantined and deleted successfully.
    C:\AdwCleaner\Quarantine\C\ProgramData\RHelpers\ChromeHelper\ChromeHelper.exe.vir (PUP.Optional.SearchDonkey.A) -> Quarantined and deleted successfully.
    C:\AdwCleaner\Quarantine\C\ProgramData\RHelpers\FirefoxHelper\FirefoxHelper.exe.vir (PUP.Optional.SearchDonkey.A) -> Quarantined and deleted successfully.
    C:\AdwCleaner\Quarantine\C\ProgramData\RHelpers\IeHelper\IeHelper.exe.vir (PUP.Optional.SearchDonkey.A) -> Quarantined and deleted successfully.
    C:\Users\a\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KB8J3QSX\wajam_install[1].exe (PUP.Optional.Wajam) -> Quarantined and deleted successfully.
    C:\Users\a\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\L9NX1JIE\spstub[1].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
    C:\Users\a\Downloads\AdwCleaner_TSV253BQB.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
    C:\ProgramData\Websteroids\app.dat (PUP.Optional.Websteroids.A) -> Quarantined and deleted successfully.
    C:\ProgramData\Websteroids\Uninstall.exe (PUP.Optional.Websteroids.A) -> Quarantined and deleted successfully.
    C:\ProgramData\Websteroids\Websteroids.ico (PUP.Optional.Websteroids.A) -> Quarantined and deleted successfully.
    C:\ProgramData\Websteroids\Chrome\common.crx (PUP.Optional.Websteroids.A) -> Quarantined and deleted successfully.
    C:\ProgramData\Websteroids\Chrome\unzip\announce.js (PUP.Optional.Websteroids.A) -> Quarantined and deleted successfully.
    C:\ProgramData\Websteroids\Chrome\unzip\background.html (PUP.Optional.Websteroids.A) -> Quarantined and deleted successfully.
    C:\ProgramData\Websteroids\Chrome\unzip\common.js (PUP.Optional.Websteroids.A) -> Quarantined and deleted successfully.
    C:\ProgramData\Websteroids\Chrome\unzip\contentscript.js (PUP.Optional.Websteroids.A) -> Quarantined and deleted successfully.
    C:\ProgramData\Websteroids\Chrome\unzip\icon.png (PUP.Optional.Websteroids.A) -> Quarantined and deleted successfully.
    C:\ProgramData\Websteroids\Chrome\unzip\icon128.png (PUP.Optional.Websteroids.A) -> Quarantined and deleted successfully.
    C:\ProgramData\Websteroids\Chrome\unzip\icon16.png (PUP.Optional.Websteroids.A) -> Quarantined and deleted successfully.
    C:\ProgramData\Websteroids\Chrome\unzip\icon48.png (PUP.Optional.Websteroids.A) -> Quarantined and deleted successfully.
    C:\ProgramData\Websteroids\Chrome\unzip\iframecontentscript.js (PUP.Optional.Websteroids.A) -> Quarantined and deleted successfully.
    C:\ProgramData\Websteroids\Chrome\unzip\manifest.json (PUP.Optional.Websteroids.A) -> Quarantined and deleted successfully.
    C:\ProgramData\Websteroids\Firefox\chrome.manifest (PUP.Optional.Websteroids.A) -> Quarantined and deleted successfully.
    C:\ProgramData\Websteroids\Firefox\install.rdf (PUP.Optional.Websteroids.A) -> Quarantined and deleted successfully.
    C:\ProgramData\Websteroids\Firefox\chrome\content\main.js (PUP.Optional.Websteroids.A) -> Quarantined and deleted successfully.
    C:\ProgramData\Websteroids\Firefox\chrome\content\overlay.xul (PUP.Optional.Websteroids.A) -> Quarantined and deleted successfully.
    C:\ProgramData\Websteroids\IE\common.dll (PUP.Optional.Websteroids.A) -> Quarantined and deleted successfully.

    (end)
     
  21. 2014/02/24
    Evan Omo

    Evan Omo Computer Support Technician Staff

    Joined:
    2006/09/10
    Messages:
    7,902
    Likes Received:
    510
    In Hijackthis select the following boxes:

    O4 - HKLM\..\Run: [AdobeCS5.5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin
    O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe "
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe "
    O4 - HKLM\..\Run: [Adobe Creative Cloud] "C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe" --showwindow=false --onOSstartup=true
    O4 - HKLM\..\Run: [CLMLServer] "C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe "
    O4 - HKLM\..\Run: [LGODDFU] blrun
    O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
    O4 - Startup: PowerReg SchedulerV2.exe
    O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - (no file)
    O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - (no file)


    Then click on the Fixed Checked button to remove those items from your machine.

    Once that is done click Start< Control Panel< Uninstall a program and remove the following items:

    µTorrent
    CyberLink Power2Go
    DriverUpdate


    Once those items have been removed, reboot the computer.

    Then please download Security Check and save it to your desktop.

    Double click on SecurityCheck.exe to run the program. Follow the onscreen instructions. Post the results of the checkup text file in your next reply.

    Also let me know how the machine is running.
     
    bellisimo likes this.

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