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Old 20th June 2013   #1
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windows 7 with IE 10 suddenly stalls or will not respond; requires reboot


MY HP PAVILION g7-1070 US SUDDENLY STALLS;

1.THE SCREEN STARTS SPINNING, THE MOUSE IS FROZEN. AND REBOOT IS REQUIRED TO REGAIN COMMAND.

2.MY PC SPECS INCLUDE:
WINDOWS 7, HOME PREMIUM
BROWSER IE 10
PROCESSOR INTEL CORE i3 CPU
2.53 GHZ
RAM=4.0 GB
SYSTEM 64 BIT

THIS DISAPPOINTING FAILURE TO RESPOND SEEMS TO HAVE MULTIPLE POSSIBLE CAUSES LISTED ON GOOGLE. I DON'T KNOW WHERE TO BEGIN. THIS PROBLEM OCCURS AT LEAST 2-3 TIMES PER WEEK; USUALLY IN THE LATE AFTERNOON.

PLEASE GIVE ME SOME HELP

THANK YOU,
SCOTT DIETERT

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Old 20th June 2013   #2
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Try disabling all your add ons. Go to Tools/Manage add-ons and then if all is well, start them back up one at a time till you find the problem.

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Old 20th June 2013   #3
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Please do not type in ALL CAPS, it is hard to read & considered shouting.

Also, it is not a good idea to post your email address for all the world to see, your address will be harvested by spam bots looking for it & you'll get tons of spam as a result (I have deleted the email address from your post).

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Old 20th June 2013   #4
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Thank you Arie Slob for your email address suggestion. That was my bad and careless action.
Scott

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Old 21st June 2013   #5
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Adding to Bills suggestion you could also do a "Reset" of Internet Explorer: Click the "Tools" icon on the Menu, click Internet Options, select the Advanced tab and click the Reset button.

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Old 21st June 2013   #6
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Originally Posted by Arie View Post
Adding to Bills suggestion you could also do a "Reset" of Internet Explorer: Click the "Tools" icon on the Menu, click Internet Options, select the Advanced tab and click the Reset button.
That was going to be my next answer if the add ons don't work.

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Old 23rd June 2013   #7
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Good Afternoon,
I have now disabled the add ons and reset MS IE 10 for my wife [as a surrogate, I posted her notebook problem as mine]. To date the intermittent problem has not recurred, but we are both reluctant to conclude the stalling problem has been solved.
More to follow after a few days.
Sincerely, Scott for Judy


Last edited by scottdietert; 23rd June 2013 at 19:41.
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Old 23rd June 2013   #8
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Hope it is fixed. I would of done one and see if it worked then the other. That way you would know what the culprit was if it worked.

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Old 24th June 2013   #9
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MY HP PAVILION g7-1070 US SUDDENLY STALLS;


Good Evening, Mr. Bill, Staff and visitors,

As of this evening [052313] my wife again reported, after disabling add ons and resetting MS IE 10 as suggested, her HP pavilion stalled again. She had to disconnect the power cord and restart.
As usual this form of restart does restore function, but the result appears to be short lived.

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Old 24th June 2013   #10
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Hi scottdietert. Since resetting IE10 did not resolve the problem, lets make sure you have no 3rd party background programs running that are causing the computer to freeze up.

Follow the instructions in this link to perform a clean boot in Windows 7, How to perform a clean boot to troubleshoot a problem in Windows 8, Windows 7, or Windows Vista.

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Old 3rd July 2013   #11
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windows 7 with IE 10 suddenly stalls or will not respond; requires reboot


I think that this problem is resolved, although the infrequent occurrence makes this conclusion difficult. Will seek some additional help with Microsoft.
Thank you, Scott

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Old 12th July 2013   #12
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Please mark your thread as 'Resolved'.

Quote:
Near the top of your thread you'll see Thread Tools. Click the down arrow to expand the drop down menu, at the bottom of it you'll see Mark this thread as solved. Click on it to mark your thread as solved.

If later you find that the problem has returned, and you had previously marked your thread as solved, follow the steps above. Instead 'Mark this thread as solved' you will see that in this case Mark this thread as unsolved is listed.

Please read the User Guide for more information.

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Old 14th July 2013   #13
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I had the same problem with ie 10 in win 7. The only I could solve it was roo back to ie9 and then it gave me no more problems. Just had to many issues in 10,

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Old 14th July 2013   #14
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Originally Posted by John32073 View Post
I had the same problem with ie 10 in win 7. The only I could solve it was roo back to ie9 and then it gave me no more problems. Just had to many issues in 10,
And you are even more venerable than if you had 10.

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