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Old 7th April 2012   #1
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Black screen with a white dash.


Hi, just yesterday me laptop a hp stopped couldn't boot. Just a white dash on black sreen. Used many things from the internet but those didn't help. Relying on you, last hope.

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Old 7th April 2012   #2
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Hi dogwoofwoof, Welcome to Windowsbbs!

Have you tried pressing F8 on startup to bring up the advanced boot options menu and selecting Last Known Good Configuration? If that doesn't work have you tried booting the computer in Safe Mode?

Do you have a Windows 7 DVD that you can use to boot the computer?

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Old 7th April 2012   #3
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The F8 button is not a choice at all just a dash, and no, came built into the laptop.
I just have a choice of F1 F2 F9 F10

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Old 7th April 2012   #4
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Doing a hardrive test now, see what it says, would appreciate a qucik post though

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Old 7th April 2012   #5
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Ok hopefully the harddrive passes the test.

Quote:
Do you have a Windows 7 DVD that you can use to boot the computer?

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Old 7th April 2012   #6
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My Hard Disk passed, problem did not. Screen is still black and white dash flashing. lol, completely clueless on what to do?

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Old 7th April 2012   #7
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Old 7th April 2012   #8
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I have another laptop, do I make the repair disc there?

If so, do I put it into the laptop before turning it on?

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Old 7th April 2012   #9
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And btw, will i lose my files?

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Old 7th April 2012   #10
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If I may....

Let's see, if we can look at your computer booting from an external source.

Please download OTLPE (filesize 120,9 MB)
  • When downloaded double click on OTLPENet.exe and make sure there is a blank CD in your CD drive. This will automatically create a bootable CD.
  • Reboot your system using the boot CD you just created.
    • Note : If you do not know how to set your computer to boot from CD follow the steps here
  • Your system should now display a REATOGO-X-PE desktop.
  • Depending on your type of internet connection, you should be able to get online as well so you can access this topic more easily.
  • Double-click on the OTLPE icon.
  • When asked Do you wish to load the remote registry, select Yes
  • When asked Do you wish to load remote user profile(s) for scanning, select Yes
  • Ensure the box Automatically Load All Remaining Users" is checked and press OK
  • OTL should now start.
  • Press Run Scan to start the scan.
  • When finished, the file will be saved in drive C:\OTL.txt
  • Copy this file to your USB drive if you do not have internet connection on this system
  • Please post the contents of the OTL.txt file in your reply.

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Old 7th April 2012   #11
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Hmm, tried that, it loaded but when the bar reached 100% it froze.

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Old 7th April 2012   #12
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Created that CD in 4 minutes?

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Old 7th April 2012   #13
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No, tried it before on a post i saw earlier

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Old 7th April 2012   #14
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See if you can boot another working computer with that CD to make sure the CD is bootable.
If it is try using USB flash drive to boot:
OTLPE on flash drive: http://forums.majorgeeks.com/showthread.php?t=216844

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Old 7th April 2012   #15
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Doing system restor to the point of last major windows update, wish me luck

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