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Black screen with a white dash.

Discussion in 'Windows 7' started by dogwoofwoof, 2012/04/07.

  1. 2012/04/07
    dogwoofwoof

    dogwoofwoof Inactive Thread Starter

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    Hi, just yesterday me laptop a hp stopped couldn't boot. Just a white dash on black sreen. Used many things from the internet but those didn't help. Relying on you, last hope. :)
     
  2. 2012/04/07
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi dogwoofwoof, Welcome to Windowsbbs! :)

    Have you tried pressing F8 on startup to bring up the advanced boot options menu and selecting Last Known Good Configuration? If that doesn't work have you tried booting the computer in Safe Mode?

    Do you have a Windows 7 DVD that you can use to boot the computer?
     

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  4. 2012/04/07
    dogwoofwoof

    dogwoofwoof Inactive Thread Starter

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    The F8 button is not a choice at all just a dash, and no, came built into the laptop. :(
    I just have a choice of F1 F2 F9 F10
     
  5. 2012/04/07
    dogwoofwoof

    dogwoofwoof Inactive Thread Starter

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    Doing a hardrive test now, see what it says, would appreciate a qucik post though :)
     
  6. 2012/04/07
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Ok hopefully the harddrive passes the test.

     
  7. 2012/04/07
    dogwoofwoof

    dogwoofwoof Inactive Thread Starter

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    My Hard Disk passed, problem did not. Screen is still black and white dash flashing. :( lol, completely clueless on what to do?
     
  8. 2012/04/07
    SpywareDr

    SpywareDr SuperGeek WindowsBBS Team Member

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  9. 2012/04/07
    dogwoofwoof

    dogwoofwoof Inactive Thread Starter

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    I have another laptop, do I make the repair disc there?

    If so, do I put it into the laptop before turning it on?
     
  10. 2012/04/07
    dogwoofwoof

    dogwoofwoof Inactive Thread Starter

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    And btw, will i lose my files?
     
  11. 2012/04/07
    broni

    broni Moderator Malware Analyst

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    If I may....

    Let's see, if we can look at your computer booting from an external source.

    Please download OTLPE (filesize 120,9 MB)

    • When downloaded double click on OTLPENet.exe and make sure there is a blank CD in your CD drive. This will automatically create a bootable CD.
    • Reboot your system using the boot CD you just created.
      • Note : If you do not know how to set your computer to boot from CD follow the steps here
    • Your system should now display a REATOGO-X-PE desktop.
    • Depending on your type of internet connection, you should be able to get online as well so you can access this topic more easily.
    • Double-click on the OTLPE icon.
    • When asked Do you wish to load the remote registry, select Yes
    • When asked Do you wish to load remote user profile(s) for scanning, select Yes
    • Ensure the box Automatically Load All Remaining Users" is checked and press OK
    • OTL should now start.
    • Press Run Scan to start the scan.
    • When finished, the file will be saved in drive C:\OTL.txt
    • Copy this file to your USB drive if you do not have internet connection on this system
    • Please post the contents of the OTL.txt file in your reply.
     
  12. 2012/04/07
    dogwoofwoof

    dogwoofwoof Inactive Thread Starter

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    Hmm, tried that, it loaded but when the bar reached 100% it froze.
     
  13. 2012/04/07
    broni

    broni Moderator Malware Analyst

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    Created that CD in 4 minutes?
     
  14. 2012/04/07
    dogwoofwoof

    dogwoofwoof Inactive Thread Starter

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    No, tried it before on a post i saw earlier :)
     
  15. 2012/04/07
    broni

    broni Moderator Malware Analyst

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  16. 2012/04/07
    dogwoofwoof

    dogwoofwoof Inactive Thread Starter

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    Doing system restor to the point of last major windows update, wish me luck
     
  17. 2012/04/07
    dogwoofwoof

    dogwoofwoof Inactive Thread Starter

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    No, im sure the CD is bootable, I have justa ccesed system restore so i think ill be all right, ill inform u guys in about 20 mins after the restore.
     
  18. 2012/04/07
    broni

    broni Moderator Malware Analyst

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    Cool :)
     
  19. 2012/04/07
    dogwoofwoof

    dogwoofwoof Inactive Thread Starter

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    Btw, by your proffesional view how much time does system restore take to complete?
     
  20. 2012/04/07
    broni

    broni Moderator Malware Analyst

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    There is no prediction really.
     
  21. 2012/04/07
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    System Restore time varies from system to system. There is no set amount of time.
     

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