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Help! I am having a problem that I think is similar to the one that Newt is helping alancello out in his thread.
I have a W2K server with SP4 and Roll-up installed. It is running SQL Server 2000 and an ASP.net web-based application.
The server was shut down for a week. When it was turned back on, there was a notice that MS patches were available. I checked the box that said "download now" - but nothing seemed to happen.
After performing some basic maintenance on the server (defrag with Executive Software), the server started to behave strangely. When I re-booted the server, one of two things happened. Either everything would boot up fine EXCEPT for my database application and f-Prot anti-virus software. OR, my database and AV software would start, but none of my desktop icons would show up and I would be unable to access Windows Explorer or Internet Explorer. Sometimes I would loose my active desktop. I am able to ping Google, so I know I have Internet connectivity.
I followed Newt's procedure to clear my event logs in safe mode, then booted in normal mode, encountered the usual errors, then re-booted in safe mode to capture the errors. In the following message I will post all the errors I found in the System Log and the Application Log. I realize that many of these errors are probably not an issue since they are either (1) caused by all the unsuccessful re-boots I have attempted or (2) a result that I do not use the service (FTP, remote access). I include them all to make sure I do not miss anything relevant.
I would greatly appreciate it if someone could look at these and see if they can spot the problem.
Thank you in advance!
Didn't find the information you thought to find? Check out these Similar Threads
Below are all the errors that were recorded in the System Log:
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7001
Date: 8/16/2005
Time: 1:33:10 AM
User: N/A
Computer: Server_01
Description:
The Remote Access Connection Manager service depends on the Telephony service which failed to start because of the following error:
No attempts to start the service have been made since the last boot.
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7026
Date: 8/16/2005
Time: 1:33:04 AM
User: N/A
Computer: Server_01
Description:
The following boot-start or system-start driver(s) failed to load:
ASPI32
BANTExt
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7001
Date: 8/16/2005
Time: 1:32:45 AM
User: N/A
Computer: Server_01
Description:
The World Wide Web Publishing Service service depends on the IIS Admin Service service which failed to start because of the following error:
No attempts to start the service have been made since the last boot.
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7001
Date: 8/16/2005
Time: 1:32:45 AM
User: N/A
Computer: Server_01
Description:
The FTP Publishing Service service depends on the IIS Admin Service service which failed to start because of the following error:
No attempts to start the service have been made since the last boot.
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7001
Date: 8/16/2005
Time: 1:32:45 AM
User: N/A
Computer: Server_01
Description:
The System Event Notification service depends on the COM+ Event System service which failed to start because of the following error:
No attempts to start the service have been made since the last boot.
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7001
Date: 8/16/2005
Time: 1:32:45 AM
User: N/A
Computer: Server_01
Description:
The Distributed Transaction Coordinator service depends on the Security Accounts Manager service which failed to start because of the following error:
No attempts to start the service have been made since the last boot.
Event Type: Error
Event Source: W3SVC
Event Category: None
Event ID: 115
Date: 8/16/2005
Time: 1:25:16 AM
User: N/A
Computer: Server_01
Description:
The service could not bind instance 4. The data is the error code.
For additional information specific to this message please visit the Microsoft Online Support site located at: http://www.microsoft.com/contentredirect.asp.
Data:
0000: 34 00 00 00 4...
Event Type: Error
Event Source: W3SVC
Event Category: None
Event ID: 115
Date: 8/16/2005
Time: 1:25:16 AM
User: N/A
Computer: Server_01
Description:
The service could not bind instance 3. The data is the error code.
For additional information specific to this message please visit the Microsoft Online Support site located at: http://www.microsoft.com/contentredirect.asp.
Data:
0000: 34 00 00 00 4...
Event Type: Warning
Event Source: MSFTPSVC
Event Category: None
Event ID: 101
Date: 8/16/2005
Time: 1:25:14 AM
User: N/A
Computer: Server_01
Description:
The server was unable to add the virtual root '' for the directory 'C:\Inetpub\wwwroot\Sawtooth' due to the following error: The system cannot find the file specified. The data is the error code.
For additional information specific to this message please visit the Microsoft Online Support site located at: http://www.microsoft.com/contentredirect.asp.
Data:
0000: 02 00 00 00 ....
Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 8/16/2005
Time: 1:23:08 AM
User: NT AUTHORITY\SYSTEM
Computer: Server_01
Description:
The server {1BE1F766-5536-11D1-B726-00C04FB926AF} did not register with DCOM within the required timeout.
Below are all the errors that were recorded in the Application Log:
Event Type: Error
Event Source: W3Ctrs
Event Category: None
Event ID: 1003
Date: 8/16/2005
Time: 1:33:11 AM
User: N/A
Computer: Server_01
Description:
Unable to query the W3SVC (HTTP) service performance data. The error code returned by the service is data DWORD 0.
For additional information specific to this message please visit the Microsoft Online Support site located at: http://www.microsoft.com/contentredirect.asp.
Data:
0000: ba 06 00 00 º...
Event Type: Error
Event Source: rasctrs
Event Category: None
Event ID: 2001
Date: 8/16/2005
Time: 1:33:10 AM
User: N/A
Computer: Server_01
Description:
The description for Event ID ( 2001 ) in Source ( rasctrs ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. The following information is part of the event: The event log file is corrupt..
Event Type: Error
Event Source: PerfDisk
Event Category: None
Event ID: 1000
Date: 8/16/2005
Time: 1:33:04 AM
User: N/A
Computer: Server_01
Description:
Unable to open the Disk performance object. Status code returned is data DWORD 0.
Data:
0000: 70 10 00 00 p...
vent Type: Error
Event Source: FTPCtrs
Event Category: None
Event ID: 1000
Date: 8/16/2005
Time: 1:33:03 AM
User: N/A
Computer: Server_01
Description:
Unable to collect the FTP performance statistics. The error code returned by the service is data DWORD 0.
For additional information specific to this message please visit the Microsoft Online Support site located at: http://www.microsoft.com/contentredirect.asp.
Data:
0000: ba 06 00 00 º...
Event Type: Error
Event Source: IISInfoCtrs
Event Category: None
Event ID: 1003
Date: 8/16/2005
Time: 1:33:02 AM
User: N/A
Computer: Server_01
Description:
Unable to query the IIS Info service performance data. The error code returned by the service is data DWORD 0.
For additional information specific to this message please visit the Microsoft Online Support site located at: http://www.microsoft.com/contentredirect.asp.
Data:
0000: ba 06 00 00 º...
Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1000
Date: 8/16/2005
Time: 1:29:49 AM
User: NT AUTHORITY\SYSTEM
Computer: Server_01
Description:
Windows cannot unload your registry class file. If you have a roaming profile, your settings are not replicated. Contact your administrator.
DETAIL Access is denied. , Build number ((2195)).
Event Type: Warning
Event Source: WinMgmt
Event Category: None
Event ID: 61
Date: 8/16/2005
Time: 1:28:27 AM
User: N/A
Computer: Server_01
Description:
WMI ADAP was unable to process the RemoteAccess performance library due to a time violation in the open function
Event Type: Warning
Event Source: WinMgmt
Event Category: None
Event ID: 61
Date: 8/16/2005
Time: 1:26:23 AM
User: N/A
Computer: Server_01
Description:
WMI ADAP was unable to process the PerfDisk performance library due to a time violation in the open function
Your link is a great resource that I now have bookmarked for future use. I have started reviewing these errors and so far, none of them seem serious enough to be causing my problems. I will let you know what I find out.
