screen of death [stop 0x00000023]

robwhite · 21st February 2005

Installing w2k. As soon as the machine is to the point of installing the system when you hit return you get stop 0x00000023 (0x00e00c8,0xbfcf5128,0xbfcf4d80,0x80422bbd) address 80411bbd base at 80400000 datastop 3d363A77 -ntoskrnl.exe

can anyone tell me what this is and what to do???

Newt · 22nd February 2005

Trying to install FAT or NTFS?

Any specialized hardware that needs proper drivers loaded early in the setup process?

BenMcDonald[MS] · 22nd February 2005

Are you upgrading, or is this a fresh install on a clean drive? Is this a sysprepped image or a retail CD?

On an upgrade, this is usually caused by incompatible software that was migrated. Best bet is to try a clean install instead of an upgrade.
If this is a fresh install, do another format, but let it do the real format, not the quickie.

robwhite · 22nd February 2005

This is a fresh install on a disk freshly formatted in fat 32. No software on the disk.

Newt · 22nd February 2005

Not sure exactly what is happening here but how about an NTFS format and then trying an install.

robwhite · 23rd February 2005

That seemed to be the solution to this problem. It appears the install disk was seeing some old handler or something in the fat format that it could not deal with. I went back to zero fdisked and let the disk do the formating and did not get the stop again. Thanks to all

Newt · 23rd February 2005

Glad it worked and thanks for posting back.

NTFS was a guess but based on the fact that the vast majority of google hits on that error mentioned FAT32. I've never used FAT on an NT system so have no idea what sorts of problems can crop up.