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Old 7th July 2004   #1
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active desktop problem NOT related to group policy

Okay, I have a weird Windows 2000 Active Desktop problem. I created a database in Microsoft Access that enables someone to enter information. This information is presented in a report, with is exported and used in an html page, which all employees in my office have as their active desktop. The page also contains links to things that are useful to everybody.

Here's my problem: everything works really well for about 2-4 months, the active desktop loads correctly, and it is synchronized every ten minutes from logon to 4:00 pm. After this time period, one by one, the workstations start breaking. What happens is, the workstation will continuously run mobsync.exe when Windows loads. I KNOW that this is a known problem if the user is not an administrator, but ALL users in the office here are. The active desktop is also not implemented through group policy, it is instead manually configured locally for each person's profile.

Even disabling active desktop doesn't stop mobsync from running when Windows starts after this problem sets in. The only fix I've been able to find on this is copying the user's links, desktop items, etc, deleting the user's profile, and then having them log back in and setting everything up. Then the system works fine for another 2-4 months.

This is a very weird problem, and has happened once. The second round is currently starting, as I've fixd three in the past week. There are about 20 more workstations that will probably start having this problem, so if anybody can help me out at ALL, that would be appreciated and save me alot of time.

Thanks
Matt

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Old 7th July 2004   #2
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I wonder if months of refreshes are causing your ie cache to overflow and corrupt itself. Try http://support.microsoft.com/default...b;en-us;306837 on a few of the target machines. It would be curious to see if they still fall over with a clean cache. Other than that, im not sure what to tell you. Thats an odd one on me
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Old 7th July 2004   #3
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Thanks for the help, I'll try that on the next wounded soldier
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