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Inactive Compaq XP computer runs slow; locks up

Discussion in 'Malware and Virus Removal Archive' started by tvjohns, 2010/09/17.

  1. 2010/09/17
    tvjohns

    tvjohns Inactive Thread Starter

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    [Inactive] Compaq XP computer runs slow; locks up

    My brother has a Compaq desktop running XP Home, 512meg of Ram.

    The last month his computer has not only been running apps very slow, but browsing the Internet via Internet Explorer 8 or Firefox, either browser frequently locks up and even at times the entire computer locks up to where even Ctrl-Alt-Delete even freezes. Leaving him the only alternative of pushing and holding the power button till the computer shuts down completely.

    A short time before this problem, he said he'd had a couple virus detected on his computer, but had removed them. He runs Avast anti-virus as well a Zone Alarm firewall. When he called me about his slow-running/lock-up problem I ran Avast in its boot-scan routine. No viruses found by Avast. Although what residual registry corruption junk might remain is anyone's guess.

    I tried hitting F8 at boot-up to choose "Last Known Good Configuration " which did not improve matters at all.

    Tried CCleaner, getting rid of huge number of TMP files, but no improvement there either.

    Nothing I've tried so far made any improvement.

    NOTE: My brother's Computer in question is a Compaq desktop running XP Home, 512meg of Ram. Model 5410-US; Intell Celeron 1.3GHz processor. He bought it new some 5 years or so ago. Still has original install, i.e., never had to reinstall system "” until now which is what we are looking at if we can't fix this current problem.

    Which is the reason I'm now querying you folks at recommendation of couple of tech guys from the Windows BBS XP forum I've already questioned about this problem. One of whom thinks someone on this Malware and Virus Removal forum might be able provide a fix for the slow-running/lock-up problem to save my brother the task of running the TWO Disks supplied by Compaq: Restore and a Windows XP OS disk

    Any help, tips, or solution you can provide would be most appreciated

    Timothy
     
  2. 2010/09/17
    broni

    broni Moderator Malware Analyst

    Joined:
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    Please, read this post, then post the requested log(s).
     

  3. to hide this advert.

  4. 2010/09/18
    tvjohns

    tvjohns Inactive Thread Starter

    Joined:
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    DDS Logs you requested:

    DDS (Ver_10-03-17.01)

    Microsoft Windows XP Home Edition
    Boot Device: \Device\HarddiskVolume1
    Install Date: 10/31/2001 8:25:41 AM
    System Uptime: 9/18/2010 7:01:24 PM (0 hours ago)

    Motherboard: Compaq | | 07A8h
    Processor: Intel(R) Celeron(TM) CPU 1300MHz | XU1 | 1295/100mhz

    ==== Disk Partitions =========================

    A: is Removable
    C: is FIXED (NTFS) - 33 GiB total, 17.915 GiB free.
    D: is FIXED (FAT32) - 4 GiB total, 0.997 GiB free.
    E: is CDROM ()
    F: is CDROM ()
    G: is FIXED (NTFS) - 112 GiB total, 93.54 GiB free.
    H: is FIXED (NTFS) - 75 GiB total, 74.361 GiB free.
    I: is FIXED (FAT32) - 112 GiB total, 108.372 GiB free.
    J: is Removable

    ==== Disabled Device Manager Items =============

    Class GUID: {4D36E96F-E325-11CE-BFC1-08002BE10318}
    Description: PS/2 Compatible Mouse
    Device ID: ACPI\PNP0F13\4&268D196D&0
    Manufacturer: Microsoft
    Name: PS/2 Compatible Mouse
    PNP Device ID: ACPI\PNP0F13\4&268D196D&0
    Service: i8042prt

    ==== System Restore Points ===================

    No restore point in system.

    ==== Installed Programs ======================

    Adobe Acrobat 4.0
    Adobe ActiveShare 1.5
    Adobe Download Manager
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 10 Plugin
    Adobe Flash Player 9 ActiveX
    ATI Display Driver
    avast! Free Antivirus
    Bible Codes 2001
    Board Games
    Browser Hijack Blaster v1.0
    Card Games for Windows
    CCleaner
    Chessmaster 9000
    ClearType Tuning Control Panel Applet
    CodeStuff Starter
    Coloreal
    Compaq Advisor
    Compaq Wallpaper
    Compaq WinDVD
    Concise Oxford Dictionary (Tenth Edition)
    Doom Shareware for Windows 95
    Easy Access Button Support
    Encarta Online
    F/A-18 Precision Strike Fighter
    Family Lawyer 7.0
    Ghost Recon
    GoBack Deluxe Edition
    Google Update Helper
    HijackThis 1.99.1
    hp instant support
    HP Photo and Imaging 1.0 - HP Photosmart Printer Series
    HP PrecisionScan LTX
    HP Share-to-Web
    Iconoid Version 3.4.0
    iFinger 2.0
    InterVideo Installer
    IZArc 3.7
    Java(TM) 6 Update 3
    KeyNote 1.6.5
    LiveReg (Symantec Corporation)
    LiveUpdate 1.80 (Symantec Corporation)
    MailFrontier Desktop
    Math Advantage Pre-Algebra
    Merriam-Webster
    MGI PhotoSuite 8.06 (Remove Only)
    Microsoft Money 2001
    Microsoft Office PowerPoint Viewer 2003
    Microsoft Reader
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Windows XP Inside Out eBook
    Microsoft Word 2002
    Microsoft Works 6.0
    Mozilla Firefox (3.0.19)
    Mozilla Thunderbird (1.0.2)
    Norton Ghost
    PaperPort 7.02
    PaperPort Printer Driver
    Password Safe
    PDF-XChange PDF Viewer
    PDFCreator
    PDFCreator Toolbar
    Photosmart 130,230,7150,7345,7350,7550 (Remove only)
    Post-it® Software Notes Lite Version 2
    PowerArchiver
    Powertoys For Windows XP
    Quicken 2002 New User Edition
    Rainlendar (remove only)
    RAMpage
    Read in Microsoft Reader Add-in for Microsoft Word
    RegEditX
    Scientific-Atlanta WebSTAR 2000 series Cable Modem
    Security Update for Step By Step Interactive Training (KB898458)
    Security Update for Step By Step Interactive Training (KB923723)
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player 6.4 (KB925398)
    Security Update for Windows Media Player 9 (KB917734)
    Security Update for Windows Media Player 9 (KB936782)
    Security Update for Windows XP (KB893756)
    Security Update for Windows XP (KB896358)
    Security Update for Windows XP (KB896423)
    Security Update for Windows XP (KB896424)
    Security Update for Windows XP (KB896428)
    Security Update for Windows XP (KB899587)
    Security Update for Windows XP (KB899591)
    Security Update for Windows XP (KB900725)
    Security Update for Windows XP (KB901017)
    Security Update for Windows XP (KB901214)
    Security Update for Windows XP (KB902400)
    Security Update for Windows XP (KB904706)
    Security Update for Windows XP (KB905414)
    Security Update for Windows XP (KB905749)
    Security Update for Windows XP (KB908519)
    Security Update for Windows XP (KB911562)
    Security Update for Windows XP (KB911927)
    Security Update for Windows XP (KB912919)
    Security Update for Windows XP (KB913580)
    Security Update for Windows XP (KB914388)
    Security Update for Windows XP (KB914389)
    Security Update for Windows XP (KB917344)
    Security Update for Windows XP (KB917422)
    Security Update for Windows XP (KB917953)
    Security Update for Windows XP (KB918118)
    Security Update for Windows XP (KB918439)
    Security Update for Windows XP (KB919007)
    Security Update for Windows XP (KB920213)
    Security Update for Windows XP (KB920670)
    Security Update for Windows XP (KB920683)
    Security Update for Windows XP (KB920685)
    Security Update for Windows XP (KB921398)
    Security Update for Windows XP (KB921503)
    Security Update for Windows XP (KB922616)
    Security Update for Windows XP (KB922819)
    Security Update for Windows XP (KB923191)
    Security Update for Windows XP (KB923414)
    Security Update for Windows XP (KB923689)
    Security Update for Windows XP (KB923694)
    Security Update for Windows XP (KB923789)
    Security Update for Windows XP (KB923980)
    Security Update for Windows XP (KB924191)
    Security Update for Windows XP (KB924270)
    Security Update for Windows XP (KB924496)
    Security Update for Windows XP (KB924667)
    Security Update for Windows XP (KB925454)
    Security Update for Windows XP (KB925902)
    Security Update for Windows XP (KB926255)
    Security Update for Windows XP (KB926436)
    Security Update for Windows XP (KB927779)
    Security Update for Windows XP (KB927802)
    Security Update for Windows XP (KB928090)
    Security Update for Windows XP (KB928255)
    Security Update for Windows XP (KB928843)
    Security Update for Windows XP (KB929123)
    Security Update for Windows XP (KB929969)
    Security Update for Windows XP (KB930178)
    Security Update for Windows XP (KB931261)
    Security Update for Windows XP (KB931768)
    Security Update for Windows XP (KB931784)
    Security Update for Windows XP (KB932168)
    Security Update for Windows XP (KB933566)
    Security Update for Windows XP (KB933729)
    Security Update for Windows XP (KB935839)
    Security Update for Windows XP (KB935840)
    Security Update for Windows XP (KB936021)
    Security Update for Windows XP (KB937143)
    Security Update for Windows XP (KB938127)
    Security Update for Windows XP (KB938829)
    Security Update for Windows XP (KB939653)
    Security Update for Windows XP (KB941568)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB941644)
    Security Update for Windows XP (KB942615)
    Security Update for Windows XP (KB943055)
    Security Update for Windows XP (KB943460)
    Security Update for Windows XP (KB943485)
    Security Update for Windows XP (KB944533)
    Security Update for Windows XP (KB944653)
    Security Update for Windows XP (KB946026)
    SiSoftware Sandra Standard 2003 (PCExtreme.net version)
    Stickies 3.6i
    SWF Opener
    Symantec Network Driver Update
    Symnet Redirector Updater
    Task Plus Freeware
    TaxACT 2002
    TaxACT 2003
    TaxACT 2004
    TaxACT Missouri 2002
    TaxACT Missouri 2003
    TaxACT Missouri 2004
    Tools For Selling\IPLookup
    Tweakui Powertoy for Windows XP
    ubi.com
    Update for Windows XP (KB894391)
    Update for Windows XP (KB898461)
    Update for Windows XP (KB900485)
    Update for Windows XP (KB908531)
    Update for Windows XP (KB910437)
    Update for Windows XP (KB911280)
    Update for Windows XP (KB916595)
    Update for Windows XP (KB920872)
    Update for Windows XP (KB922582)
    Update for Windows XP (KB927891)
    Update for Windows XP (KB929338)
    Update for Windows XP (KB930916)
    Update for Windows XP (KB931836)
    Update for Windows XP (KB933360)
    Update for Windows XP (KB936357)
    Update for Windows XP (KB938828)
    Update for Windows XP (KB942763)
    Update for Windows XP (KB942840)
    Update for Windows XP (KB946627)
    Visual C++ 2008 x86 Runtime - (v9.0.30729)
    Visual C++ 2008 x86 Runtime - v9.0.30729.01
    WebFldrs XP
    WebReaper v6.4
    Winamp (remove only)
    Windows Installer 3.1 (KB893803)
    Windows Internet Explorer 8
    Windows XP Hotfix - KB873339
    Windows XP Hotfix - KB885835
    Windows XP Hotfix - KB885836
    Windows XP Hotfix - KB885884
    Windows XP Hotfix - KB886185
    Windows XP Hotfix - KB887472
    Windows XP Hotfix - KB888302
    Windows XP Hotfix - KB890859
    Windows XP Hotfix - KB891781
    Windows XP Service Pack 2
    Xteq Systems X-Setup 6.2
    ZoneAlarm

    ==== Event Viewer Messages From Past Week ========

    9/17/2010 9:52:15 PM, error: Ftdisk [49] - Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.
    9/12/2010 4:20:57 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the IMAPI CD-Burning COM Service service to connect.
    9/12/2010 4:20:57 PM, error: Service Control Manager [7000] - The IMAPI CD-Burning COM Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
    9/12/2010 4:20:14 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Lbd

    ==== End Of File ===========================


    DDS (Ver_10-03-17.01) - NTFSx86
    Run by Michael at 19:19:55.46 on Sat 09/18/2010
    Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_03
    Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.511.258 [GMT -5:00]

    AV: avast! Antivirus *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
    FW: ZoneAlarm Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}

    ============== Running Processes ===============

    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    svchost.exe
    svchost.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Roxio\GoBack\GBPoll.exe
    C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\Fast.exe
    C:\WINDOWS\system32\pctspk.exe
    C:\WINDOWS\System32\svchost.exe -k imgsvc
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\Program Files\Accessories\RAMpage.exe
    C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe
    C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
    C:\Program Files\Roxio\GoBack\GBTray.exe
    C:\Documents and Settings\Michael\Desktop\dds 2.scr

    ============== Pseudo HJT Report ===============

    uStart Page = hxxp://www.yahoosearch.com/
    uSearch Page = hxxp://www.google.com
    uSearch Bar = hxxp://www.google.com/ie
    mSearch Bar =
    uSearchAssistant = hxxp://www.google.com/ie
    uCustomizeSearch =
    uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
    mWinlogon: System=lsass.exe
    BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_03\bin\ssv.dll
    BHO: PDFCreator Toolbar Helper: {c451c08a-ec37-45df-aaad-18b51ab5e837} - c:\program files\pdfcreator toolbar\v3.0.0.0\PDFCreator_Toolbar.dll
    TB: PDFCreator Toolbar: {31cf9ebe-5755-4a1d-ac25-2834d952d9b4} - c:\program files\pdfcreator toolbar\v3.0.0.0\PDFCreator_Toolbar.dll
    TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
    TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
    EB: iFinger: {0cbd5120-990b-11d3-8abd-00c04fa95ee0} - c:\windows\system32\SHDOCVW.DLL
    EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
    mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe "
    mRun: [RAMpage] "c:\program files\accessories\rampage.exe" m=28 t=4 a lg p= "c:\program files\accessories\RAMpageConfig.exe "
    mRun: [GhostStartTrayApp] c:\program files\symantec\norton ghost 2003\GhostStartTrayApp.exe
    mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
    mRun: [avast5] c:\progra~1\alwils~1\avast5\avastUI.exe /nogui
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\goback.lnk - c:\program files\roxio\goback\GBTray.exe
    IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
    IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_03\bin\ssv.dll
    DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
    Hosts: 127.0.0.1 www.spywareinfo.com

    ================= FIREFOX ===================

    FF - ProfilePath - c:\docume~1\michael\applic~1\mozilla\firefox\profiles\psy6cd57.default\
    FF - prefs.js: browser.startup.homepage - hxxp://my.yahoo.com/
    FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}

    ---- FIREFOX POLICIES ----
    FF - user.js: yahoo.homepage.dontask - true
    ============= SERVICES / DRIVERS ===============

    R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2008-5-29 165584]
    R1 GhPciScan;GhostPciScanner;c:\program files\symantec\norton ghost 2003\GhPciScan.sys [2003-12-17 5632]
    R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2007-1-28 394160]
    R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2008-5-29 17744]
    R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-8-22 40384]
    R2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service --> c:\windows\system32\zonelabs\vsmon.exe -service [?]
    R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-8-22 40384]
    R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-8-22 40384]
    S0 Lbd;Lbd;c:\windows\system32\drivers\lbd.sys --> c:\windows\system32\drivers\Lbd.sys [?]
    S1 EACMOS;EACMOS;c:\windows\system32\drivers\eacmos.sys --> c:\windows\system32\drivers\EACMOS.SYS [?]
    S3 Gcr432;Gcr432;c:\windows\system32\drivers\Gcr432.sys [2001-9-6 89371]
    S4 gupdate;Google Update Service (gupdate); "c:\program files\google\update\googleupdate.exe" /svc --> c:\program files\google\update\GoogleUpdate.exe [?]

    ============== File Associations ===============

    vbefile\shell\edit\command=%SystemRoot%\System32\Notepad.exe %1
    vbsfile\shell\edit\command=%SystemRoot%\System32\Notepad.exe %1
    jsefile\shell\edit\command=%SystemRoot%\System32\Notepad.exe %1

    =============== Created Last 30 ================

    2010-09-18 19:53:41 0 d-----w- C:\HP Scanner
    2010-08-22 18:52:57 38848 ----a-w- c:\windows\avastSS.scr
    2010-08-22 18:52:36 0 d-----w- c:\docume~1\alluse~1\applic~1\Alwil Software
    2010-08-22 18:25:47 0 d-----w- c:\windows\SxsCaPendDel
    2010-08-21 15:40:14 0 ----a-w- c:\windows\iPlayer.INI
    2010-08-21 15:26:36 0 d-----w- c:\program files\InterActual

    ==================== Find3M ====================

    2010-09-12 23:36:26 4001562624 --sha-w- C:\gobackio.bin
    2002-06-17 04:55:33 382 ------w- c:\program files\Program Files.lnk
    2002-04-29 01:44:35 437 ------w- c:\program files\Go.lnk

    ============= FINISH: 19:20:59.23 ===============
     
  5. 2010/09/18
    broni

    broni Moderator Malware Analyst

    Joined:
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    Messages:
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    STEP 1. Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/mbam.php to your desktop.
    (Malwarebytes is free to use as a manual scanner. Payment is only required if you wish to have it run and update automatically which is not necessary for our purposes)

    * Double-click mbam-setup.exe and follow the prompts to install the program.
    * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    * If an update is found, it will download and install the latest version.
    * Once the program has loaded, select Perform Quick Scan, then click Scan.
    * When the scan is complete, click OK, then Show Results to view the results.
    * Be sure that everything is checked, and click Remove Selected.
    * When completed, a log will open in Notepad.
    * Post the log back here.

    The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
    Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt


    STEP 2. Download GMER: http://www.gmer.net/files.php, by clicking on Download EXE button.
    Alternative downloads:
    - http://majorgeeks.com/GMER_d5198.html
    - http://www.softpedia.com/get/Interne...ers/GMER.shtml
    Double click on downloaded .exe file, select Rootkit tab and click the Scan button.
    Do NOT use the computer while GMER is running!
    When scan is completed, click Save button, and save the results as gmer.log
    Warning ! Please, do not select the "Show all" checkbox during the scan.
    Post the log to your next reply.

    IMPORTANT! If for some reason GMER refuses to run, try again.
    If it still fails, try to UN-check "Devices" in right pane.
    If still no joy, try to run it from Safe Mode.


    STEP 3. Download MBRCheck to your desktop

    Double click MBRCheck.exe to run (Vista and Windows 7 users, right click and select Run as Administrator).
    It will show a black screen with some data on it.
    A report called MBRcheckxxxx.txt will be on your desktop
    Open this report and post its content in your next reply.



    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
     
  6. 2010/09/21
    tvjohns

    tvjohns Inactive Thread Starter

    Joined:
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    I have downloaded the 3 malware/rootkit apps as you have instructed me and will have a chance either today or tomorrow to run them on my brother's computer. In fact, I intend to run them on my own Vista laptop as well.

    I have one question: both my brother and I have external Western Digital USB hard drives connected to our computers. Can these malware/rootkit trouble-shooting apps be run successfully on a USB Hard drive? And how about small USB pocket key drives? I have for instance, 2 4GB key drives often connected to my computer to load on files. Would these 3 apps work OK on them? And regarding the USB hard drives and key drives would these 3 apps need to be loaded on the USB devices or could work on the USBs when run from c:\ drive?
     
  7. 2010/09/21
    broni

    broni Moderator Malware Analyst

    Joined:
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    IF your computer is infected, you should install the following on it before connecting any USB devices....

    Download, and run Flash Disinfector, and save it to your desktop.

    *Please disable any AV / ScriptBlockers as they might detect Flash Disinfector to be malicious and block it. Hence, the failure in executing. You can enable them back after the cleaning process*

    • Double-click Flash_Disinfector.exe to run it and follow any prompts that may appear.
    • The utility may ask you to insert your flash drive and/or other removable drives. Please do so and allow the utility to clean up those drives as well.
    • Hold down the Shift key when inserting the drive until Windows detects it to keep autorun.inf from executing if it is present.
    • Wait until it has finished scanning and then exit the program.
    • Reboot your computer when done.
    Note: As part of its routine, Flash_Disinfector will create a hidden folder named autorun.inf in each partition and every USB drive that was plugged in when you ran it. Do not delete this folder...it will help protect your drives from future infection by keeping the autorun file from being installed on the root drive and running other malicious files.

    Once your computer is clean, we don't want to get it reinfected, if any external device may contain some malicious files.

    Scanning your USB devices with your AV program and Malwarebytes should be enough to make sure, they're clean.
     
  8. 2010/09/22
    tvjohns

    tvjohns Inactive Thread Starter

    Joined:
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    I have just tried running GMER, not on my brother's Compaq but on my own Vista laptop. I ran MalwareBytes first—No Files Infected. Then I tried running GMER, 1st without checking Run as Administrator which didn't work, so naturally I next chose Run as Admin. Got what looks like the regular GMER screen tried running it. GMER wouldn't run, locked. Even had to reboot to get desktop working again. Tried unchecking Devices as you recommend. Didn't help. Seemed to start scanning, program quickly stopped.

    Next I tried running GMER in Safe Mode. Again started to run Rootkit scan, seemed to run little longer then stopped again. Brought up error screen with following message:

    GMER stopped working
    Problem Event Name: APPCRASH
    Application Name: gmer.exe
    Application Version: 1.0.15.15281
    Application Timestamp: 4b2763f0
    Fault Module Name: gmer.exe
    Fault Module Version: 1.0.15.15281
    Fault Module Timestamp: 4b2763f0
    Exception Code: c0000005
    Exception Offset: 0000c4b1
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 1033
    Additional Information 1: fd00
    Additional Information 2: ea6f5fe8924aaa756324d57f87834160
    Additional Information 3: fd00
    Additional Information 4: ea6f5fe8924aaa756324d57f87834160

    QUESTION: Does this mean I have a rootkit infection smart enough to defend itself against GMER? OR Does GMER not compatible with Vista? OR Can you suggest other GMER run solution OR different Rootkit detector/killer?

    Timothy
     
  9. 2010/09/22
    tvjohns

    tvjohns Inactive Thread Starter

    Joined:
    2003/02/02
    Messages:
    120
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    0
    P.S. I run Avast Anti-virus on my laptop. The two times my entire laptop locked up, forcing not a hot reboot but total shutdown and cold-boot was when Avast was still running. Only after I shut down Avast could I run GMER — though even then as I noted just above, GMER quit after just a few seconds scanning, producing the error message I note above. So obviously Avast, or presumably any other AV app interferes with GMER. But running in Safe Mode failed also.

    Timothy
     
  10. 2010/09/22
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    OK, let's not mix two computers into one thread.
    We stay with one computer here.

    Skip GMER and give me MBRCheck log, please.
     
  11. 2010/09/25
    tvjohns

    tvjohns Inactive Thread Starter

    Joined:
    2003/02/02
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    Have just run the 3 scanners you've directed to be run on my brother's Compaq Computer: Malwarebytes; GMER; MBRCheck. 3 combined printouts follow:

    Malwarebytes' Anti-Malware 1.46
    www.malwarebytes.org

    Database version: 4693

    Windows 5.1.2600 Service Pack 2
    Internet Explorer 8.0.6001.18702

    9/25/2010 3:07:13 PM
    mbam-log-2010-09-25 (15-07-13).txt

    Scan type: Quick scan
    Objects scanned: 159824
    Time elapsed: 12 minute(s), 44 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 5
    Registry Values Infected: 0
    Registry Data Items Infected: 3
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    HKEY_CLASSES_ROOT\CLSID\{00021494-0000-0000-c000-000000000046} (Adware.ISTBar) -> No action taken.
    HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> No action taken.
    HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> No action taken.
    HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> No action taken.
    HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> No action taken.

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)


    ********************************
    ********************************

    GMER 1.0.15.15281 - http://www.gmer.net
    Rootkit scan 2010-09-25 18:02:56
    Windows 5.1.2600 Service Pack 2
    Running: gmer.exe; Driver: C:\DOCUME~1\Michael\LOCALS~1\Temp\kgtdikow.sys


    ---- System - GMER 1.0.15 ----

    SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwClose [0xBAE11CF0]
    SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) ZwConnectPort [0xBAFA1E50]
    SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) ZwCreateFile [0xBAF9E810]
    SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwCreateKey [0xBAE11BAC]
    SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) ZwCreatePort [0xBAFA21E0]
    SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) ZwCreateProcess [0xBAFA8470]
    SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) ZwCreateProcessEx [0xBAFA86A0]
    SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) ZwCreateSection [0xBAFABCC0]
    SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) ZwCreateWaitablePort [0xBAFA22C0]
    SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) ZwDeleteFile [0xBAF9EE90]
    SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwDeleteKey [0xBAE12160]
    SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwDeleteValueKey [0xBAE1208A]
    SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) ZwDuplicateObject [0xBAFA81E0]
    SSDT GoBack2K.sys (GoBack Engine Driver/Roxio, Inc.) ZwFsControlFile [0xF8517810]
    SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) ZwLoadKey [0xBAFAA9C0]
    SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) ZwOpenFile [0xBAF9ECE0]
    SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwOpenKey [0xBAE11C86]
    SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) ZwOpenProcess [0xBAFA7F30]
    SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) ZwOpenThread [0xBAFA7D50]
    SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwQueryValueKey [0xBAE11DA6]
    SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwRenameKey [0xBAE1222E]
    SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) ZwReplaceKey [0xBAFAACB0]
    SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) ZwRequestWaitReplyPort [0xBAFA1AF0]
    SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwRestoreKey [0xBAE11D66]
    SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) ZwSecureConnectPort [0xBAFA2000]
    SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) ZwSetInformationFile [0xBAF9F000]
    SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwSetValueKey [0xBAE11EE6]
    SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) ZwTerminateProcess [0xBAFA88D0]

    Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwLoadDriver [0xBAE1EB0C]
    Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ObInsertObject
    Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ObMakeTemporaryObject

    ---- Kernel code sections - GMER 1.0.15 ----

    .text ntoskrnl.exe!_abnormal_termination + E0 804E273C 4 Bytes CALL 7C3DE23A
    .text ntoskrnl.exe!_abnormal_termination + 104 804E2760 12 Bytes [E0, 21, FA, BA, 70, 84, FA, ...]
    PAGE ntoskrnl.exe!ObInsertObject 805643A3 3 Bytes JMP BAE1BFFA \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software)
    PAGE ntoskrnl.exe!ObInsertObject + 4 805643A7 1 Byte [3A]
    PAGE ntoskrnl.exe!ObMakeTemporaryObject 805A10B2 5 Bytes JMP BAE1A5D4 \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software)
    PAGE ntoskrnl.exe!ZwLoadDriver 805A407A 7 Bytes JMP BAE1EB10 \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software)
    ? srescan.sys The system cannot find the file specified. !

    ---- User code sections - GMER 1.0.15 ----

    .text C:\Program Files\Alwil Software\Avast5\AvastSvc.exe[1436] kernel32.dll!SetUnhandledExceptionFilter 7C84467D 4 Bytes [C2, 04, 00, 90] {RET 0x4; NOP }

    ---- Kernel IAT/EAT - GMER 1.0.15 ----

    IAT \SystemRoot\System32\DRIVERS\raspppoe.sys[NDIS.SYS!NdisRegisterProtocol] [BAFA6940] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC)
    IAT \SystemRoot\System32\DRIVERS\raspppoe.sys[NDIS.SYS!NdisOpenAdapter] [BAFA6E60] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC)
    IAT \SystemRoot\System32\DRIVERS\raspppoe.sys[NDIS.SYS!NdisCloseAdapter] [BAFA6FC0] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC)
    IAT \SystemRoot\System32\DRIVERS\raspppoe.sys[NDIS.SYS!NdisDeregisterProtocol] [BAFA6AB0] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC)
    IAT \SystemRoot\System32\DRIVERS\psched.sys[NDIS.SYS!NdisDeregisterProtocol] [BAFA6AB0] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC)
    IAT \SystemRoot\System32\DRIVERS\psched.sys[NDIS.SYS!NdisRegisterProtocol] [BAFA6940] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC)
    IAT \SystemRoot\System32\DRIVERS\psched.sys[NDIS.SYS!NdisOpenAdapter] [BAFA6E60] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC)
    IAT \SystemRoot\System32\DRIVERS\psched.sys[NDIS.SYS!NdisCloseAdapter] [BAFA6FC0] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC)
    IAT \SystemRoot\System32\Drivers\NDProxy.SYS[NDIS.SYS!NdisRegisterProtocol] [BAFA6940] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC)
    IAT \SystemRoot\System32\Drivers\NDProxy.SYS[NDIS.SYS!NdisCloseAdapter] [BAFA6FC0] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC)
    IAT \SystemRoot\System32\Drivers\NDProxy.SYS[NDIS.SYS!NdisOpenAdapter] [BAFA6E60] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC)
    IAT \SystemRoot\System32\Drivers\NDProxy.SYS[NDIS.SYS!NdisDeregisterProtocol] [BAFA6AB0] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC)
    IAT \SystemRoot\System32\DRIVERS\tcpip.sys[NDIS.SYS!NdisCloseAdapter] [BAFA6FC0] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC)
    IAT \SystemRoot\System32\DRIVERS\tcpip.sys[NDIS.SYS!NdisOpenAdapter] [BAFA6E60] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC)
    IAT \SystemRoot\System32\DRIVERS\tcpip.sys[NDIS.SYS!NdisRegisterProtocol] [BAFA6940] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC)
    IAT \SystemRoot\System32\DRIVERS\wanarp.sys[NDIS.SYS!NdisDeregisterProtocol] [BAFA6AB0] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC)
    IAT \SystemRoot\System32\DRIVERS\wanarp.sys[NDIS.SYS!NdisRegisterProtocol] [BAFA6940] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC)
    IAT \SystemRoot\System32\DRIVERS\wanarp.sys[NDIS.SYS!NdisOpenAdapter] [BAFA6E60] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC)
    IAT \SystemRoot\System32\DRIVERS\wanarp.sys[NDIS.SYS!NdisCloseAdapter] [BAFA6FC0] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC)
    IAT \SystemRoot\System32\drivers\afd.sys[ntoskrnl.exe!IoCreateFile] [BAFB3F90] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC)
    IAT \SystemRoot\System32\DRIVERS\irda.sys[NDIS.SYS!NdisOpenAdapter] [BAFA6E60] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC)
    IAT \SystemRoot\System32\DRIVERS\irda.sys[NDIS.SYS!NdisRegisterProtocol] [BAFA6940] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC)
    IAT \SystemRoot\System32\DRIVERS\irda.sys[NDIS.SYS!NdisCloseAdapter] [BAFA6FC0] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC)
    IAT \SystemRoot\System32\DRIVERS\irda.sys[NDIS.SYS!NdisDeregisterProtocol] [BAFA6AB0] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC)
    IAT \SystemRoot\System32\DRIVERS\ndisuio.sys[NDIS.SYS!NdisRegisterProtocol] [BAFA6940] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC)
    IAT \SystemRoot\System32\DRIVERS\ndisuio.sys[NDIS.SYS!NdisDeregisterProtocol] [BAFA6AB0] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC)
    IAT \SystemRoot\System32\DRIVERS\ndisuio.sys[NDIS.SYS!NdisCloseAdapter] [BAFA6FC0] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC)
    IAT \SystemRoot\System32\DRIVERS\ndisuio.sys[NDIS.SYS!NdisOpenAdapter] [BAFA6E60] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC)
    IAT \SystemRoot\System32\DRIVERS\srv.sys[ntoskrnl.exe!NtOpenFile] [BAF9F560] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC)
    IAT \SystemRoot\System32\DRIVERS\srv.sys[ntoskrnl.exe!NtSetInformationFile] [BAF9F4B0] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC)
    IAT \SystemRoot\System32\DRIVERS\srv.sys[ntoskrnl.exe!IoCreateFile] [BAF9F660] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC)
    IAT \SystemRoot\System32\DRIVERS\srv.sys[ntoskrnl.exe!NtCreateFile] [BAF9F1C0] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC)

    ---- User IAT/EAT - GMER 1.0.15 ----

    IAT C:\WINDOWS\system32\services.exe[612] @ C:\WINDOWS\system32\services.exe [ADVAPI32.dll!CreateProcessAsUserW] 00370002
    IAT C:\WINDOWS\system32\services.exe[612] @ C:\WINDOWS\system32\services.exe [KERNEL32.dll!CreateProcessW] 00370000

    ---- Devices - GMER 1.0.15 ----

    Device \FileSystem\Ntfs \Ntfs aswSP.SYS (avast! self protection module/AVAST Software)

    AttachedDevice \FileSystem\Ntfs \Ntfs aswMon2.SYS (avast! File System Filter Driver for Windows XP/AVAST Software)

    Device \FileSystem\Fastfat \FatCdrom aswSP.SYS (avast! self protection module/AVAST Software)
    Device \Driver\Tcpip \Device\Ip vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC)

    AttachedDevice \Driver\Tcpip \Device\Ip aswTdi.SYS (avast! TDI Filter Driver/AVAST Software)

    Device \Driver\Tcpip \Device\Tcp vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC)

    AttachedDevice \Driver\Tcpip \Device\Tcp aswTdi.SYS (avast! TDI Filter Driver/AVAST Software)

    Device \Driver\Tcpip \Device\Udp vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC)

    AttachedDevice \Driver\Tcpip \Device\Udp aswTdi.SYS (avast! TDI Filter Driver/AVAST Software)

    Device \Driver\Disk \Device\Harddisk0\DR0 GoBack2K.sys (GoBack Engine Driver/Roxio, Inc.)
    Device \Driver\Tcpip \Device\RawIp vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC)

    AttachedDevice \Driver\Tcpip \Device\RawIp aswTdi.SYS (avast! TDI Filter Driver/AVAST Software)

    Device \Driver\Disk \Device\Harddisk1\DR1 GoBack2K.sys (GoBack Engine Driver/Roxio, Inc.)
    Device \Driver\Disk \Device\Harddisk2\DR4 GoBack2K.sys (GoBack Engine Driver/Roxio, Inc.)
    Device \Driver\Tcpip \Device\IPMULTICAST vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC)
    Device \FileSystem\Fastfat \Fat aswSP.SYS (avast! self protection module/AVAST Software)

    AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
    AttachedDevice \FileSystem\Fastfat \Fat aswMon2.SYS (avast! File System Filter Driver for Windows XP/AVAST Software)

    ---- Disk sectors - GMER 1.0.15 ----

    Disk \Device\Harddisk0\DR0 sector 00: rootkit-like behavior;

    ---- EOF - GMER 1.0.15 ----


    ***********************************
    ***********************************

    MBRCheck, version 1.2.3
    (c) 2010, AD

    Command-line:
    Windows Version: Windows XP Home Edition
    Windows Information: Service Pack 2 (build 2600)
    Logical Drives Mask: 0x000001fd

    Kernel Drivers (total 137):
    0x804D7000 \WINDOWS\system32\ntoskrnl.exe
    0x806EC000 \WINDOWS\system32\hal.dll
    0xF8AF5000 \WINDOWS\system32\KDCOM.DLL
    0xF8A05000 \WINDOWS\system32\BOOTVID.dll
    0xF85A6000 ACPI.sys
    0xF8AF7000 \WINDOWS\System32\DRIVERS\WMILIB.SYS
    0xF8595000 pci.sys
    0xF85F5000 isapnp.sys
    0xF8BBD000 GBDevice.sys
    0xF8AF9000 intelide.sys
    0xF8875000 \WINDOWS\System32\DRIVERS\PCIIDEX.SYS
    0xF8605000 MountMgr.sys
    0xF8576000 ftdisk.sys
    0xF887D000 PartMgr.sys
    0xF8615000 VolSnap.sys
    0xF855E000 atapi.sys
    0xF8625000 disk.sys
    0xF8635000 \WINDOWS\System32\DRIVERS\CLASSPNP.SYS
    0xF853E000 fltmgr.sys
    0xF8515000 GoBack2K.sys
    0xF8885000 PxHelp20.sys
    0xF84FE000 KSecDD.sys
    0xF8471000 Ntfs.sys
    0xF8444000 NDIS.sys
    0xF8645000 vvoice.sys
    0xF83E2000 vpctcom.sys
    0xF834E000 vmodem.sys
    0xF833A000 srescan.sys
    0xF831F000 Mup.sys
    0xF8655000 agp440.sys
    0xF7635000 \SystemRoot\System32\DRIVERS\ati2mtag.sys
    0xF7621000 \SystemRoot\System32\DRIVERS\VIDEOPRT.SYS
    0xF7605000 \SystemRoot\System32\DRIVERS\ptserlp.sys
    0xF895D000 \SystemRoot\System32\Drivers\Modem.SYS
    0xF8965000 \SystemRoot\System32\DRIVERS\RTL8139.SYS
    0xF86B5000 \SystemRoot\System32\DRIVERS\i8042prt.sys
    0xF8975000 \SystemRoot\System32\DRIVERS\mouclass.sys
    0xF897D000 \SystemRoot\System32\DRIVERS\kbdclass.sys
    0xF75F1000 \SystemRoot\System32\DRIVERS\parport.sys
    0xF86C5000 \SystemRoot\System32\DRIVERS\serial.sys
    0xF82DB000 \SystemRoot\System32\DRIVERS\serenum.sys
    0xF8985000 \SystemRoot\System32\DRIVERS\fdc.sys
    0xF86D5000 \SystemRoot\System32\Drivers\AFS2K.SYS
    0xF86E5000 \SystemRoot\System32\DRIVERS\cdrom.sys
    0xF86F5000 \SystemRoot\System32\DRIVERS\redbook.sys
    0xF75CE000 \SystemRoot\System32\DRIVERS\ks.sys
    0xF8705000 \SystemRoot\System32\Drivers\Imapi.SYS
    0xF898D000 \SystemRoot\System32\DRIVERS\usbuhci.sys
    0xF75AB000 \SystemRoot\System32\DRIVERS\USBPORT.SYS
    0xF7593000 \SystemRoot\system32\drivers\ac97intc.sys
    0xF756F000 \SystemRoot\system32\drivers\portcls.sys
    0xF8715000 \SystemRoot\system32\drivers\drmk.sys
    0xF8725000 \SystemRoot\System32\DRIVERS\p3.sys
    0xF8BC3000 \SystemRoot\System32\DRIVERS\audstub.sys
    0xF8995000 \SystemRoot\System32\DRIVERS\rasirda.sys
    0xF899D000 \SystemRoot\System32\DRIVERS\TDI.SYS
    0xF8735000 \SystemRoot\System32\DRIVERS\rasl2tp.sys
    0xF8A91000 \SystemRoot\System32\DRIVERS\ndistapi.sys
    0xF7558000 \SystemRoot\System32\DRIVERS\ndiswan.sys
    0xF8745000 \SystemRoot\System32\DRIVERS\raspppoe.sys
    0xF8755000 \SystemRoot\System32\DRIVERS\raspptp.sys
    0xF7547000 \SystemRoot\System32\DRIVERS\psched.sys
    0xF8765000 \SystemRoot\System32\DRIVERS\msgpc.sys
    0xF89E5000 \SystemRoot\System32\DRIVERS\ptilink.sys
    0xF89ED000 \SystemRoot\System32\DRIVERS\raspti.sys
    0xF76EC000 \SystemRoot\System32\DRIVERS\termdd.sys
    0xF8B47000 \SystemRoot\System32\DRIVERS\swenum.sys
    0xF7194000 \SystemRoot\System32\DRIVERS\update.sys
    0xF8AA1000 \SystemRoot\System32\DRIVERS\mssmbios.sys
    0xF89F5000 \SystemRoot\System32\DRIVERS\irsir.sys
    0xF8AA5000 \SystemRoot\System32\DRIVERS\irenum.sys
    0xF76AC000 \SystemRoot\System32\Drivers\NDProxy.SYS
    0xEBBC2000 \SystemRoot\System32\DRIVERS\flpydisk.sys
    0xEBA71000 \SystemRoot\System32\DRIVERS\usbhub.sys
    0xF8B9B000 \SystemRoot\System32\DRIVERS\USBD.SYS
    0xF8B7F000 \SystemRoot\System32\Drivers\Fs_Rec.SYS
    0xF77BC000 \SystemRoot\System32\Drivers\Null.SYS
    0xF8B81000 \SystemRoot\System32\Drivers\Beep.SYS
    0xEBBE2000 \??\C:\Program Files\Symantec\Norton Ghost 2003\ghpciscan.sys
    0xEBBDA000 \SystemRoot\System32\DRIVERS\HIDPARSE.SYS
    0xEBBD2000 \SystemRoot\System32\drivers\vga.sys
    0xF8B83000 \SystemRoot\System32\Drivers\mnmdd.SYS
    0xF8B85000 \SystemRoot\System32\DRIVERS\RDPCDD.sys
    0xEBBCA000 \SystemRoot\System32\Drivers\Msfs.SYS
    0xEF125000 \SystemRoot\System32\Drivers\Npfs.SYS
    0xF77BE000 \SystemRoot\System32\DRIVERS\rasacd.sys
    0xF8170000 \SystemRoot\System32\DRIVERS\ipsec.sys
    0xF8118000 \SystemRoot\System32\DRIVERS\tcpip.sys
    0xF74F7000 \SystemRoot\System32\Drivers\aswTdi.SYS
    0xBAFCE000 \SystemRoot\System32\DRIVERS\netbt.sys
    0xBAF6F000 \SystemRoot\System32\vsdatant.sys
    0xBAF4E000 \SystemRoot\System32\DRIVERS\ipnat.sys
    0xF74E7000 \SystemRoot\System32\DRIVERS\wanarp.sys
    0xEF11D000 \SystemRoot\System32\DRIVERS\USBSTOR.SYS
    0xBAF2C000 \SystemRoot\System32\drivers\afd.sys
    0xF74D7000 \SystemRoot\System32\DRIVERS\netbios.sys
    0xBAF01000 \SystemRoot\System32\DRIVERS\rdbss.sys
    0xBAE92000 \SystemRoot\System32\DRIVERS\mrxsmb.sys
    0xF74B7000 \SystemRoot\System32\Drivers\Fips.SYS
    0xF7E29000 \SystemRoot\System32\DRIVERS\usbscan.sys
    0xBAE30000 \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys
    0xBAE09000 \SystemRoot\System32\Drivers\aswSP.SYS
    0xEF105000 \SystemRoot\System32\Drivers\Aavmker4.SYS
    0xF7E21000 \SystemRoot\System32\DRIVERS\hidusb.sys
    0xF74A7000 \SystemRoot\System32\DRIVERS\HIDCLASS.SYS
    0xEF0FD000 \SystemRoot\System32\drivers\hphius11.sys
    0xBADE6000 \SystemRoot\System32\Drivers\Fastfat.SYS
    0xF7BCB000 \SystemRoot\System32\DRIVERS\mouhid.sys
    0xF77A2000 \SystemRoot\System32\DRIVERS\hphid411.sys
    0xF7BC7000 \SystemRoot\System32\DRIVERS\hphipr11.sys
    0xBADCE000 \SystemRoot\System32\Drivers\dump_atapi.sys
    0xF8B93000 \SystemRoot\System32\Drivers\dump_WMILIB.SYS
    0xBF800000 \SystemRoot\System32\win32k.sys
    0xF81C7000 \SystemRoot\System32\drivers\Dxapi.sys
    0xEF0ED000 \SystemRoot\System32\watchdog.sys
    0xBF9C3000 \SystemRoot\System32\drivers\dxg.sys
    0xF8BDD000 \SystemRoot\System32\drivers\dxgthk.sys
    0xBF9D5000 \SystemRoot\System32\ati2dvag.dll
    0xBFA0D000 \SystemRoot\System32\ati3d1ag.dll
    0xBFFA0000 \SystemRoot\System32\ATMFD.DLL
    0xEE792000 \SystemRoot\System32\Drivers\aswFsBlk.SYS
    0xBADB8000 \SystemRoot\System32\DRIVERS\irda.sys
    0xED7E0000 \SystemRoot\System32\DRIVERS\ndisuio.sys
    0xBAD79000 \SystemRoot\System32\Drivers\aswMon2.SYS
    0xBAC5D000 \SystemRoot\System32\DRIVERS\mrxdav.sys
    0xF7ED4000 \SystemRoot\System32\Drivers\ParVdm.SYS
    0xBACE1000 \SystemRoot\System32\Drivers\Aspi32.SYS
    0xBACD9000 \SystemRoot\System32\Drivers\GBFSHook.SYS
    0xBABD0000 \SystemRoot\system32\drivers\wdmaud.sys
    0xF7C34000 \SystemRoot\system32\drivers\sysaudio.sys
    0xBA998000 \SystemRoot\System32\DRIVERS\srv.sys
    0xF7B83000 \SystemRoot\System32\DRIVERS\secdrv.sys
    0xBA56E000 \SystemRoot\System32\Drivers\Cdfs.SYS
    0xF88D5000 \SystemRoot\System32\Drivers\aswRdr.SYS
    0xBA266000 \??\C:\DOCUME~1\Michael\LOCALS~1\Temp\kgtdikow.sys
    0xBA23B000 \SystemRoot\system32\drivers\kmixer.sys
    0x7C900000 \WINDOWS\system32\ntdll.dll

    Processes (total 32):
    0 System Idle Process
    4 System
    484 C:\WINDOWS\system32\smss.exe
    544 csrss.exe
    568 C:\WINDOWS\system32\winlogon.exe
    612 C:\WINDOWS\system32\services.exe
    624 C:\WINDOWS\system32\lsass.exe
    780 C:\WINDOWS\system32\svchost.exe
    828 svchost.exe
    884 C:\WINDOWS\system32\svchost.exe
    936 svchost.exe
    1020 svchost.exe
    1132 C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    1436 C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    1708 C:\WINDOWS\system32\spoolsv.exe
    1796 scardsvr.exe
    2028 C:\Program Files\Roxio\GoBack\GBPoll.exe
    372 C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
    988 C:\WINDOWS\explorer.exe
    1636 C:\WINDOWS\system32\Fast.exe
    1756 C:\WINDOWS\system32\pctspk.exe
    1884 C:\WINDOWS\system32\svchost.exe
    232 C:\WINDOWS\system32\MsPMSPSv.exe
    1556 C:\WINDOWS\system32\wscntfy.exe
    2244 C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    2276 C:\Program Files\Accessories\RAMpage.exe
    2300 C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe
    2332 C:\Program Files\Alwil Software\Avast5\AvastUI.exe
    2524 C:\Program Files\Roxio\GoBack\GBTray.exe
    2744 alg.exe
    3648 C:\Documents and Settings\Michael\Desktop\COMPAQ ANTI-MALWARE APPS\gmer\gmer.exe
    3724 C:\Documents and Settings\Michael\Desktop\COMPAQ ANTI-MALWARE APPS\MBRCheck.exe

    \\.\C: --> \\.\PhysicalDrive0 at offset 0x00000000`00007e00 (NTFS)
    \\.\D: --> \\.\PhysicalDrive0 at offset 0x00000008`577afe00 (FAT32)
    \\.\G: --> \\.\PhysicalDrive1 at offset 0x00000000`00007e00 (NTFS)
    \\.\H: --> \\.\PhysicalDrive0 at offset 0x00000009`511c2000 (NTFS)
    \\.\I: --> \\.\PhysicalDrive2 at offset 0x00000000`00007e00 (FAT32)

    PhysicalDrive0 Model Number:
    PhysicalDrive1 Model Number: WDCWD1200JB-75CRA0, Rev: 16.06V16
    PhysicalDrive2 Model Number: WDC WD1200VE-00KWT0, Rev:

    Size Device Name MBR Status
    --------------------------------------------
    111 GB \\.\PhysicalDrive0 RE: Unknown MBR code
    SHA1: 2B97AC1E4CC0001F5E628D06B3A72CB8C9A67E75
    111 GB \\.\PhysicalDrive1 Windows XP MBR code detected
    SHA1: DA38B874B7713D1B51CBC449F4EF809B0DEC644A
    111 GB \\.\PhysicalDrive2 RE: Unknown MBR code
    SHA1: A26D123C52D1033A30DE7A10181BC4851A874EB4


    Found non-standard or infected MBR.
    Enter 'Y' and hit ENTER for more options, or 'N' to exit:
     
  12. 2010/09/25
    broni

    broni Moderator Malware Analyst

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    Your MBAM log says "No action taken" after each line.
    Please, re-run it and make sure to FIX all issues.
    Post new log.

    Your MBR seems to be infected as well.

    Please download NTBR by noahdfear and save it to your Desktop.
    File size: 2.44 MB (2,565,432 bytes)

    • Place a blank CD in your CD drive.
    • Double click on NTBR_CD.exe file and a folder of the same name will appear.
    • Open the folder and double click on BurnItCD.cmd file. If your CD drive will open, simply close it back.
    • Follow the prompts to burn the CD.
    • Now you will need to set the CD-Rom as first boot device if it isn't already (if you don't know how to do it, see HERE)
    • If you have any questions about this step, ask before you proceed. If you enter the BIOS and are unsure if you have carried out the step correctly, there should be an option to exit without keeping changes, so you won't do any harm.
    • Insert the newly created CD into your infected PC and reboot your computer.
    • Once you have rebooted please press Enter when prompted to continue booting from CD - you have a whole 15 seconds to do this!
    • Read the warning and then continue as prompted.
    • You first need to select your keyboard layout - press Enter for English.
    • Next you want to select the appropriate tool. Enter 1 to choose 1. MBRWORK
    • On the following screen enter 5 to select Install Standard MBR code.
    • Enter 1 to overwrite the infected MBR Code with the Standard MBR code.
    • When asked to confirm please do so.
    • Afterwards, please enter E to leave MBRWORK, then 6 to leave the bootable CD.
    • Eject the disc and then press ctrl+alt+del to reboot the PC.
    Once rebooted, run MBRCheck again and post its log.
     
  13. 2010/09/29
    tvjohns

    tvjohns Inactive Thread Starter

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    RE: Your comment: Your MBAM log says "No action taken" after each line.
    Please, re-run it and make sure to FIX all issues.
    Post new log.

    My recollection is that I did choose fix all malware detected, but maybe I missed step in that process. I will run it again.
     
  14. 2010/09/29
    broni

    broni Moderator Malware Analyst

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    Ok :)
     
  15. 2010/10/03
    tvjohns

    tvjohns Inactive Thread Starter

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    RE: Your comment: Your MBAM log says "No action taken" after each line.
    Please, re-run it and make sure to FIX all issues.

    I just checked MBAM log again. The bots and other infections shown as no action on my first report showed so because MBAM put them into Quarantine folder, which I didn't notice. So I have just now opened to Quarantine folder and clicked "Delete All" and of course they are GONE Now. Hope this satisfies your record needs. And if so, confirm what to do next...Run the Fdos Bootable disk?
     
  16. 2010/10/03
    broni

    broni Moderator Malware Analyst

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    Most likely, you posted MBAM log from BEFORE fixes.

    Go ahead with NTBR
     
  17. 2010/10/05
    tvjohns

    tvjohns Inactive Thread Starter

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    Per your instructions for my brother's computer: Your MBR seems to be infected as well.

    Please download NTBR by noahdfear and save it to your Desktop.
    File size: 2.44 MB (2,565,432 bytes)

    * Place a blank CD in your CD drive.
    * Double click on NTBR_CD.exe file and a folder of the same name will appear.
    * Open the folder and double click on BurnItCD.cmd file. If your CD drive will open, simply close it back.
    * Follow the prompts to burn the CD.

    I just ran this Fdos disk, BUT I may have ******* up bit-time. This is I had already created such a disk on your instructions to fix MBR on my laptop. I USED THIS same laptop-created Fdos disk on my brother's Compaq thinking this disk would NOT be custom created and suitable for my laptop ONLY and thus usable on any computer needing MBR Standard created. IS MT ASSUMPTION CORRECT OR SHOULD I have created a second Fdos disk solely on my brother's Compaq?

    Reason I ask is, thinking to save time, I have just run my laptop version Fdos disk on my brother's Compaq, following exactly the steps you outlined with the following result:

    After choosing E to leave MBRWORK, then 6 to leave bootable CD, ejecting disk and pressing ctrlaltdel to reboot the Compaq PC, I got the following notice: "autochk program not found–skipping Autocheck" This comes up over and over as the PC cycles back the start of booting, comes to the same error statement over and over. Its stick in some sort of loop and NEVER GETS TO THE DESKTOP!

    Any way to get out of this boot-up snarl? My brother has, by the way, a Restore disk and also what appears to be a second disk holding a complete copy of Windows XP.
     
  18. 2010/10/05
    tvjohns

    tvjohns Inactive Thread Starter

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    P.S. Do you think it could make any difference in getting a full re-boot into the Desktop if I hit F10 Setup, went in and changed the boot order such that CD was no longer 1st boot choice but changed back to boot straight to XP OS as first as "normal" for a computer?

    I surely hope I can get this mess straightened out. My brother's computer is useless as it stands now.
     
  19. 2010/10/05
    tvjohns

    tvjohns Inactive Thread Starter

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    Two questions my brother has: 1. Should he possibly run the Fdos bootable disk we already have? See if a second try would undo this "autochk missing" glitch? 2. In BIOS setup, one choice is choose setting BIOS to "Default." Might this unglitch or bypass this "autochk" missing thing? And get his computer back to the Desktop?
     
  20. 2010/10/05
    broni

    broni Moderator Malware Analyst

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    That CD should work on your brother computer as well.

    Try to repeat the procedure.

    Did you remove the CD before restarting?
     
  21. 2010/10/06
    tvjohns

    tvjohns Inactive Thread Starter

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    I just ran the Fdos Bootable CD a second time. Made doubly careful I followed all directions. Made sure I definitely removed the CD before ctrl+alt+del. NO IMPROVEMENT. Still get the error notice "autochk program not found–skipping Autocheck" and this loops over and over from startup window to the missing autochk notice. Computer never gets past this to load Desktop. By the way, my brother finally mentioned to me that his computer is a Compaq Presario, five or six years old. Have not tried anything else at this time. Any ideals about what "autochk program not found–skipping Autocheck" means or what to do next?
     

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