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One white pixel on LCD

Discussion in 'PC Hardware' started by ralfska, 2007/02/14.

  1. 2007/02/14
    ralfska

    ralfska Well-Known Member Thread Starter

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    I have discovered one white pixel on my laptop LCD. It always appears after the laptop has been on for at least 3 hours. I realize, this probably is not covered by warranty, but maybe there are ways to get rid of that white pixel.

    Does anyone have experience in this particular matter?
     
    ralfska,
    #1
  2. 2007/02/14
    TonyT

    TonyT SuperGeek Staff

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    I bought a laptop for a client once with the same phenomona, it had one "dead" pixel on the screen. I returned it and exchanged it for another. I was fortunate to notice it the first day. The screen should be under a warranty and the seller or manufacturer will change out the screen or compensate you IF the laptop is still under warranty. Check what your warranty states.
     
    TonyT,
    #2


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  4. 2007/02/15
    Rockster2U

    Rockster2U Geek Member

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    This is somewhat dated but should provide you with a little more insight. Depending upon the manufacturer you may or may not have an arguement for getting this fixed.

    ;)
     
    Rockster2U,
    #3
  5. 2007/02/16
    Arie

    Arie Administrator Administrator Staff

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    It depends per manufacturer. Although I doubt you'll get it replaced with 1 dead pixel.

    For example, here is Samsung's stated policy: http://erms.samsungusa.com/customer...p?PG_ID=1&AT_ID=5608&PROD_SUB_ID=28&PROD_ID=0

    ViewSonic has a better policy: http://www.viewsonic.com.au/kbase/article.php?id=5

    which seems to me that up to 12 pixels 'could' be acceptible (if you have the bad luck they are spread over all the area's), but I think in practice this is quite a good policy.
     
    Arie,
    #4

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