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Realtek Blue screen error (NOT FIXED)

Discussion in 'Malware and Virus Removal Archive' started by bluescreenerror, 2006/11/22.

  1. 2006/11/22
    bluescreenerror

    bluescreenerror Inactive Thread Starter

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  2. 2006/11/22
    PeteC

    PeteC SuperGeek Staff

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    The instructions given were not complete ....

    Download HijackThis through Quicklinks in my signature and save it to a folder on your hard drive, say C:\HJT - not to the Desktop or a temporary location. When entries are fixed with HJT a backup is made to the folder from which HJT is run and this must be in a permanent location.

    Open the folder in which you placed HJT and double click on hijackthis.exe and select Scan and save a log file - this will be saved in the folder from which you ran HJT.

    Copy and paste the HJT log into your next post in this thread.
     

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  4. 2006/11/22
    bluescreenerror

    bluescreenerror Inactive Thread Starter

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    Sure,
    -----------------------------------------------
    Logfile of HijackThis v1.99.1
    Scan saved at 12:12:01 PM, on 11/22/2006
    Platform: Windows XP SP2, v.2096 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2096)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\S24EvMon.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\CTsvcCDA.EXE
    D:\Program Files\LogMeIn\RaMaint.exe
    D:\Program Files\LogMeIn\LogMeIn.exe
    c:\progra~1\mcafee\mcafee antispyware\massrv.exe
    c:\program files\mcafee.com\agent\mcdetect.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\System32\RegSrvc.exe
    C:\WINDOWS\System32\tcpsvcs.exe
    C:\WINDOWS\System32\snmp.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\ZCfgSvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\1XConfig.exe
    D:\Program Files\Messenger Plus! 3\MsgPlus.exe
    C:\Program Files\McAfee.com\VSO\mcvsshld.exe
    C:\Program Files\McAfee.com\VSO\oasclnt.exe
    C:\progra~1\mcafee\MCAFEE~1\masalert.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    c:\progra~1\mcafee.com\vso\mcvsftsn.exe
    d:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    d:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\PROGRA~1\McAfee.com\Agent\mcagent.exe
    d:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
    C:\Program Files\internet explorer\iexplore.exe
    D:\Program Files\CCProxy\CCProxy.exe
    C:\hjt\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../*http://www.yahoo.com/ext/search/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../*http://www.yahoo.com/ext/search/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr6/*http://www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr6/*http://www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\PCHealth\HelpCtr\System\panels\blank.htm
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\PCHealth\HelpCtr\System\panels\blank.htm
    R3 - Default URLSearchHook is missing
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O3 - Toolbar: ReGet Bar - {17939A30-18E2-471E-9D3A-56DD725F1215} - d:\Program Files\ReGetDx\iebar.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O4 - HKLM\..\Run: [MessengerPlus3] "d:\Program Files\Messenger Plus! 3\MsgPlus.exe "
    O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [VirusScan Online] "C:\Program Files\McAfee.com\VSO\mcvsshld.exe "
    O4 - HKLM\..\Run: [OASClnt] "C:\Program Files\McAfee.com\VSO\oasclnt.exe "
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
    O4 - HKLM\..\Run: [_AntiSpyware] c:\progra~1\mcafee\MCAFEE~1\masalert.exe
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "d:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKLM\..\Run: [CleanUp] "C:\PROGRA~1\McAfee.com\Shared\mcappins.exe" /v=3 /cleanup
    O4 - HKCU\..\Run: [MessengerPlus3] "d:\Program Files\Messenger Plus! 3\MsgPlus.exe" /WinStart
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O8 - Extra context menu item: &WordWeb... - res://C:\WINDOWS\wweb32.dll/lookup.html
    O8 - Extra context menu item: Do&wnload by ReGet Deluxe - C:\Program Files\Common Files\ReGet Shared\CC_Link.htm
    O8 - Extra context menu item: Download A&ll by ReGet Deluxe - C:\Program Files\Common Files\ReGet Shared\CC_All.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
    O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - D:\Program Files\AIM\aim.exe
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - D:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe (file missing)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - D:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe (file missing)
    O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\WINDOWS\System32\shdocvw.dll
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\WINDOWS\System32\shdocvw.dll
    O9 - Extra button: Messenger Addon - {FB5F1911-F110-11d2-BB9E-00C04F795683} - http://messenger.ipfox.com (file missing)
    O9 - Extra 'Tools' menuitem: &Messenger Addon - {FB5F1911-F110-11d2-BB9E-00C04F795683} - http://messenger.ipfox.com (file missing)
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://zaher1988.spaces.live.com//PhotoUpload/MsnPUpld.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1128773649272
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,20/mcgdmgr.cab
    O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
    O17 - HKLM\System\CCS\Services\Tcpip\..\{23E346FB-E681-4A23-9BB1-390F4B7E1550}: NameServer = 194.126.16.38,193.188.135.3
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O20 - Winlogon Notify: LMIinit - C:\WINDOWS\SYSTEM32\LMIinit.dll
    O20 - Winlogon Notify: rainit - C:\WINDOWS\SYSTEM32\RAinit.dll
    O20 - Winlogon Notify: Sebring - C:\WINDOWS\System32\LgNotify.dll
    O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
    O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - d:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
    O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - D:\Program Files\LogMeIn\RaMaint.exe
    O23 - Service: LogMeIn - LogMeIn, Inc. - D:\Program Files\LogMeIn\LogMeIn.exe
    O23 - Service: McAfee AntiSpyware Service - McAfee, Inc. - c:\progra~1\mcafee\mcafee antispyware\massrv.exe
    O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
    O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
    O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
    O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
    O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - d:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe







    -----------------------------------------------
    Thank you
     
  5. 2006/11/22
    TeMerc

    TeMerc Inactive Alumni

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    Hi and welcome to the forums.

    I'm not seeing anything obvious in your log.

    I saw you said you had some troubles with malwares, what exactly did you have troubles with, removal or the infection? Did you remove anything and if so, what? Is it possible some application removed something it wasn't supposed to?

    Let us know so we can further assist.

    Also let us know the exact error you were getting if you recall any specific information.
     
  6. 2006/11/24
    bluescreenerror

    bluescreenerror Inactive Thread Starter

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    hello there

    i have solved this issue later on.
    I later found some trojan that was opening random ports. It is most probably that one of the antiviruses was stoping it and causing the driver to crash then leading to the BSPD.

    however now i have a different problem, inspite of searching and scanning with 5 different antispyware and antiviruses, i just feel like something causing troubles with my internet connection, it is for some reason disapearing then coming back.

    I read that it might be because of removing the spywares and i had to reset the winsocks, did that, and still i'm having that issue.

    What might this be now?
     
  7. 2006/11/24
    TeMerc

    TeMerc Inactive Alumni

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    Ok, what did you do with Winsocks, did you use any tool of some sort?

    Lets fix the following lines in HJT, while not malwre, they are not default settings either.

    Run HJT, and place a check next to the following lines, then, with all browsers and windows closed, hit 'Fix checked':

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...ch/search.html

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...ch/search.html

    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cust.../www.yahoo.com

    R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cust.../www.yahoo.com

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\PCHealth\HelpCtr\System\panels\blank.ht m

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\PCHealth\HelpCtr\System\panels\blank.ht m

    R3 - Default URLSearchHook is missing


    Reboot system, no need for new log.


    I also previously asked what it was that you had removed, could you please provide that information. This could give us the clues we need to perhaps target a specific fix.
     
  8. 2006/11/26
    bluescreenerror

    bluescreenerror Inactive Thread Starter

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    Okay, so i have done the fixing you ask me to do. however could you explain for me what exactly are these?. No i'm waiting to see if i will face this trouble with the connection of not.

    Yes for the winsock i used WinsockxpFix.

    I guess you asked me about the infections, well i had a long list, there was trojans, malwares, spywares etc.. i can't remember them all, but what i can remember are those. Wab Stealer, Trojan.backdoor.rustock, tojan.vxgame.z


    many thanks
     
  9. 2006/11/26
    TeMerc

    TeMerc Inactive Alumni

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    The lines fixed with HJT are lines that have been changed from thier default settings in IE. HJT looks for the default settings and when they are different, it shows the actual 'data'. In your case the settings were changed to YaHoo! related sites, likely by the PC OEM vendor(Dell,Gateway, HP, so forth).

    I'm not sure what makes the change in the R0 line to show, but once again, these are not default

    With regards to the type of infections found, what applications did you use which indicated them and removal? We can in all likelihood, recover the logs to get a better picture of what you removed. This may lead us to any sort of specialized fixes for any connection problems related to the infections.

    The lines fixed with HJT would not fix any Net connections.

    Based on the vxgame infection, be sure you have changed all your passwords for any financial institutions which you do business online with. This should be done from another pc, which is is not infected. vxgame can include a key logger type of software to steal your personal info.

    See here:
    http://research.sunbelt-software.com/threatdisplay.aspx?name=Trojan.Vxgame.z&threatid=47654
     
  10. 2006/11/26
    bluescreenerror

    bluescreenerror Inactive Thread Starter

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    Hey :)

    the vxgame was found in the recycler folder, and i have changed one of my passwords on the same pc, but after vxgame was deleted, should i change them again on another pc ?

    i used spysweeper to delete the rustock and many other infections, SpyCounter to remove the vxgame and few others. i also used, Mcaffee AV and anti spyware, Ad-Aware , AVG, Xsoftspy, each of those found different things.

    should i use any thing more:p? maybe something still hiding somewhere:p?

    thx
     
  11. 2006/11/26
    TeMerc

    TeMerc Inactive Alumni

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    Just to be sure, I would find a local, friends, neighbors pc, known to be clean and change the passwords.

    I'm not real sure we can run much more than we have, aside from some rootkit tools, but none of these infections usually carry a root kit. That's not to say they can't of course.

    At your discretion, we can run a couple of you like.
     
  12. 2006/11/27
    bluescreenerror

    bluescreenerror Inactive Thread Starter

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    Okay, i have scanned already for rootkits using Spysweeper.

    Now i'm gonna use GMER.

    and i will revert to you back :)
     
  13. 2006/11/27
    bluescreenerror

    bluescreenerror Inactive Thread Starter

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    GMER cause a BSOD for me because of over performance
    do you recomment any other?
     
  14. 2006/11/27
    TeMerc

    TeMerc Inactive Alumni

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    Be sure you have latest version: 1.0.12

    Then try RootKitRevealer

    Unzip it to the desktop, run it, and click Scan. This will generate a log file; please post the entire log file back into this thread for me to view.
     
  15. 2006/11/28
    bluescreenerror

    bluescreenerror Inactive Thread Starter

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    Okay so this is the log.

    However, during the scan, once it reached the System Volume Information folder, my McAfee started poping up asking me to delete trojans and other infections found there. At some point i had to Show this folder and gain privelege to access it to be able to delete on of the torjans. So this might expalin why in this log you can see files from System Volume Information.

    Umm a question here, does viruses, trojans, spywares etc... function from System Volume Information, or Recycler folder?

    Thanks for your help again
     
  16. 2006/11/30
    bluescreenerror

    bluescreenerror Inactive Thread Starter

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    anyone :$??
     
  17. 2006/11/30
    PeteC

    PeteC SuperGeek Staff

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    Viruses, trojans, spywares etc in the System Volume Information folder will only function if you make a System Restore - thereby restoring the viruses, etc to your drive.

    As your System Restore points are infected and to avoid the possibility noted above you should turn off System Restore, reboot and turn it back on. This will clear all Restore points, including those which are infected and start over with a fresh restore point.

    And empty the Recycle bin
     
  18. 2006/11/30
    bluescreenerror

    bluescreenerror Inactive Thread Starter

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    okay gr8, but what should i do now with the connection issue?
     
  19. 2006/11/30
    TeMerc

    TeMerc Inactive Alumni

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    Sorry I overlooked the replies here.

    Try this for your Net connection, see if it helps at all.

    Please go to Start -> Control Panel, and choose Network Connections. Then right click on your default connection, usually Local Area Connection or Dial-up Connection if you are using Dial-up, and left click on properties. Double-click on the Internet Protocol (TCP/IP) item and select the radio button that says Obtain DNS servers automatically. Click OK twice, and restart your computer.
     
  20. 2006/12/02
    bluescreenerror

    bluescreenerror Inactive Thread Starter

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    I can't put the DNS ips to be obtained automaticlay, because i'm obliged to use 2 specific IPs.


    Many thanks :)
     
  21. 2006/12/02
    bluescreenerror

    bluescreenerror Inactive Thread Starter

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    there is something i must add. I have constantly to run a winsocks reset to get my connection back why?
     

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