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Can't set desktop background following removal of spyware

Discussion in 'Windows XP' started by Claret Russ, 2005/12/08.

  1. 2005/12/08
    Claret Russ

    Claret Russ Inactive Thread Starter

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    Assistance from anybody prepared to help a computer illiterate such as myself out would be greatly appreciated...

    Had a problem with spyware / adware that hijacked my desktop, bombarded me with pop-ups etc. Used a program called Spy Doctor to remove infections that Spybot couldn't even detect. Thought all would be cool but still can't get my desktop background back. I can briefly see it when booting up and shutting down, but screen quickly reverts to plain grey.

    From control panel / display / desktop I can see the images listed, but they are all greyed out, as is the browse button. Tried Customise desktop / web as suggested on another thread, removed and unticked everything but it still won't let me change my background.

    Could somebody please help before I get very upset...
     
  2. 2005/12/08
    Claret Russ

    Claret Russ Inactive Thread Starter

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    Now sorted, all on my own. And if you believe that...

    Since I noticed a few people with similar problems on this site, here's how I did it... hope it helps someone else out...

    Download and save Cleandesktop to your computer from this link: http://www.thespykiller.co.uk/files/cleandesktop.exe and double click on the cleandesktop.exe

    It will automatically extract to c:\desktopclean where it needs to be to run and will automatically run the cleandesktop.vbs script

    If it doesn't open then go to c:\desktopclean and double click on the cleandesktop.vbs Do not run any other file from there please unless asked to

    If you have script blocking enabled you will get a warning about a malicious script wanting to run. Please allow this script to run. It is not malicious.

    If you get a message when you first run it "Can not find script file "blah blah blah" then don't worry just doubleclick the cleandesktop.vbs script again you sometimes get that message when a script blocker blocks the script

    It will then kill Explorer. You will lose your taskbar and desktop. It will repair the registry entries returning your normal desktop and context menu functions.

    It will restart Explorer.

    Once you have performed the big cleanup, each of the other Users on the System needs to be signed in to clean up their desktop and regain the right click.

    I have included another vbs to do this. It is named Other Profiles Regfix.vbs

    Have each User sign in and run Other Profiles Regfix.vbs
    Open C:\ (Go to Start>Run and type C: Press enter) and Open the c:\desktopclean folder. Double click on Other Profiles Regfix.vbs

    Explorer will be ended and that user's active desktop registry entries will be repaired. Explorer will be restarted.

    To restore the desktop to whatever picture you normally have right click on a blank part of desktop & select properties/desktop & select your prefered picture press apply & then ok to exit and then press F5

    You will need to do this step for every user account.
     

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