BugCheck 1000007F, {d, 0, 0, 0} multiple machines [Dump data]

We recently got 5 Dell GX280 systems and I set them up this weekend. They are P4 2.8 Ghz running Windows XP SP2 on SATA hard drives. On all of them i get random blue screens on restart. All of them with the same error. I have run the dump check on 3 of them and below is the common error they all have. They all have built on Intel graphics cards.

Opened log file 'c:\debuglog.txt'

Microsoft (R) Windows Debugger Version 6.4.0007.2
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Documents and Settings\tward\Desktop\Minidump\Mini030705-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: C:\WINDOWS;C:\WINDOWS\system32;C:\WINDOWS\system32\drivers
Windows XP Kernel Version 2600 (Service Pack 2) UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp2_rtm.040803-2158
Kernel base = 0x804d7000 PsLoadedModuleList = 0x805531a0
Debug session time: Sun Mar 6 17:13:11.361 2005 (GMT-6)
System Uptime: 0 days 18:16:40.054
Loading Kernel Symbols
.........................................................................................................................
Loading unloaded module list
............
Loading User Symbols
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007F, {d, 0, 0, 0}

Probably caused by : ntkrnlpa.exe ( nt!SwapContext+95 )

Followup: MachineOwner
---------

kd> !analyze -v;r;kv;lmtn;.logclose;q
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP_M (1000007f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault). The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
use .trap on that value
Else
.trap on the appropriate frame will show where the trap was taken
(on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000d, EXCEPTION_GP_FAULT
Arg2: 00000000
Arg3: 00000000
Arg4: 00000000

Debugging Details:
------------------


BUGCHECK_STR: 0x7f_d

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: INTEL_CPU_MICROCODE_ZERO

LAST_CONTROL_TRANSFER: from 8054097f to 80540b45

STACK_TEXT:
aa532d0c 8054097f aa532d34 00000000 81fb76d8 nt!SwapContext+0x95
aa532d20 804f8c7c 00000042 82328008 00000000 nt!KiUnlockDispatcherDatabase+0x77
aa532d34 804f0449 aa9d9f08 00000001 00000000 nt!KeSetEvent+0x74
aa532d64 8057298f 00000000 81ffee80 00000000 nt!IopfCompleteRequest+0x189
aa532d94 80573212 82328008 00000000 823a5dc0 nt!IopRaiseHardError+0x191
aa532dac 805c4a28 81ffee80 00000000 00000000 nt!IopApcHardError+0x36
aa532ddc 80540fa2 805731dc 81ffee80 00000000 nt!PspSystemThreadStartup+0x34
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16


FOLLOWUP_IP:
nt!SwapContext+95
80540b45 0f00d0 lldt eax

SYMBOL_STACK_INDEX: 0

FOLLOWUP_NAME: MachineOwner

SYMBOL_NAME: nt!SwapContext+95

MODULE_NAME: nt

IMAGE_NAME: ntkrnlpa.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 41107b0c

STACK_COMMAND: kb

FAILURE_BUCKET_ID: 0x7f_d_nt!SwapContext+95

BUCKET_ID: 0x7f_d_nt!SwapContext+95

Followup: MachineOwner
---------

eax=00000048 ebx=ffdff000 ecx=00000000 edx=80010031 esi=81fe9020 edi=8232ea48
eip=80540b45 esp=aa532d08 ebp=8003f400 iopl=0 nv up ei pl nz na po nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010206
nt!SwapContext+0x95:
80540b45 0f00d0 lldt eax
ChildEBP RetAddr Args to Child
aa532d0c 8054097f aa532d34 00000000 81fb76d8 nt!SwapContext+0x95 (FPO: [0,2,0])
aa532d20 804f8c7c 00000042 82328008 00000000 nt!KiUnlockDispatcherDatabase+0x77 (FPO: [EBP 0xaa532d34] [0,0,4])
aa532d34 804f0449 aa9d9f08 00000001 00000000 nt!KeSetEvent+0x74 (FPO: [Non-Fpo])
aa532d64 8057298f 00000000 81ffee80 00000000 nt!IopfCompleteRequest+0x189 (FPO: [Non-Fpo])
aa532d94 80573212 82328008 00000000 823a5dc0 nt!IopRaiseHardError+0x191 (FPO: [Non-Fpo])
aa532dac 805c4a28 81ffee80 00000000 00000000 nt!IopApcHardError+0x36 (FPO: [Non-Fpo])
aa532ddc 80540fa2 805731dc 81ffee80 00000000 nt!PspSystemThreadStartup+0x34 (FPO: [Non-Fpo])
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16
start end module name
804d7000 806cd280 nt ntkrnlpa.exe Wed Aug 04 00:58:36 2004 (41107B0C)
806ce000 806ee380 hal halaacpi.dll Wed Aug 04 00:59:05 2004 (41107B29)
aa0e5000 aa108000 Fastfat Fastfat.SYS Wed Aug 04 01:14:15 2004 (41107EB7)
aa1a8000 aa1e8100 HTTP HTTP.sys Fri Oct 08 18:48:20 2004 (41672744)
aa3a6000 aa3ba400 wdmaud wdmaud.sys Wed Aug 04 01:15:03 2004 (41107EE7)
aa54b000 aa56d000 RDPWD RDPWD.SYS Wed Aug 04 00:59:01 2004 (41107B25)
aa5bd000 aa5cd960 NAVENG NAVENG.sys Thu Dec 30 15:46:10 2004 (41D47722)
aa5ce000 aa666a60 NAVEX15 NAVEX15.sys Thu Dec 30 15:45:19 2004 (41D476EF)
aa667000 aa690000 NAVAP NAVAP.sys Fri Aug 17 21:12:37 2001 (3B7DCF15)
aa6e0000 aa6eed80 sysaudio sysaudio.sys Wed Aug 04 01:15:54 2004 (41107F1A)
aa828000 aa8344a0 SYMEVENT SYMEVENT.SYS Tue Jul 31 14:06:17 2001 (3B6701A9)
aa8e8000 aa93a180 srv srv.sys Wed Aug 04 01:14:44 2004 (41107ED4)
aaa2b000 aaa57400 mrxdav mrxdav.sys Wed Aug 04 01:00:49 2004 (41107B91)
aaa90000 aaa92080 NAVAPEL NAVAPEL.SYS Fri Aug 17 21:13:15 2001 (3B7DCF3B)
aac1c000 aac1f280 ndisuio ndisuio.sys Wed Aug 04 01:03:10 2004 (41107C1E)
aad28000 aad3f480 dump_atapi dump_atapi.sys Wed Aug 04 00:59:41 2004 (41107B4D)
aad68000 aadd6400 mrxsmb mrxsmb.sys Tue Jan 18 22:26:50 2005 (41EDE18A)
aadd7000 aadf7f00 ipnat ipnat.sys Wed Sep 29 17:28:36 2004 (415B3714)
aadf8000 aae22a00 rdbss rdbss.sys Wed Oct 27 20:13:57 2004 (418047D5)
aae23000 aae44d00 afd afd.sys Wed Aug 04 01:14:13 2004 (41107EB5)
aae45000 aae6cc00 netbt netbt.sys Wed Aug 04 01:14:36 2004 (41107ECC)
aae6d000 aaec4a80 tcpip tcpip.sys Wed Aug 04 01:14:39 2004 (41107ECF)
aaec5000 aaed7400 ipsec ipsec.sys Wed Aug 04 01:14:27 2004 (41107EC3)
bf800000 bf9c0380 win32k win32k.sys Wed Aug 04 01:17:30 2004 (41107F7A)
bf9c1000 bf9d2580 dxg dxg.sys Wed Aug 04 01:00:51 2004 (41107B93)
bf9d3000 bf9e1000 ialmrnt5 ialmrnt5.dll Fri Aug 20 18:11:34 2004 (41268526)
bf9e1000 bf9ff000 ialmdnt5 ialmdnt5.dll Fri Aug 20 18:11:29 2004 (41268521)
bf9ff000 bfa24540 ialmdev5 ialmdev5.DLL Fri Aug 20 18:18:43 2004 (412686D3)
bfa25000 bfae6000 ialmdd5 ialmdd5.DLL Fri Aug 20 18:25:26 2004 (41268866)
f7e5b000 f7e8e200 update update.sys Wed Aug 04 00:58:32 2004 (41107B08)
f7e8f000 f7ebf100 rdpdr rdpdr.sys Wed Aug 04 01:01:10 2004 (41107BA6)
f7ecc000 f7ece900 Dxapi Dxapi.sys Fri Aug 17 15:53:19 2001 (3B7D843F)
f7ee0000 f7ee3a00 kbdhid kbdhid.sys Wed Aug 04 00:58:33 2004 (41107B09)
f7ee4000 f7ee6f80 mouhid mouhid.sys Fri Aug 17 15:47:57 2001 (3B7D82FD)
f7ee8000 f7ef8e00 psched psched.sys Wed Aug 04 01:04:16 2004 (41107C60)
f7ef9000 f7f0f680 ndiswan ndiswan.sys Wed Aug 04 01:14:30 2004 (41107EC6)
f7f39000 f7f4c900 parport parport.sys Wed Aug 04 00:59:04 2004 (41107B28)
f7f4d000 f7f6f680 ks ks.sys Wed Aug 04 01:15:20 2004 (41107EF8)
f7f70000 f7f93980 portcls portcls.sys Wed Aug 04 01:15:47 2004 (41107F13)
f7f94000 f8029800 smwdm smwdm.sys Fri Apr 09 11:41:29 2004 (4076D239)
f802a000 f804ce80 USBPORT USBPORT.SYS Wed Aug 04 01:08:34 2004 (41107D62)
f804d000 f807a700 b57xp32 b57xp32.sys Thu Apr 29 20:55:41 2004 (4091B21D)
f807b000 f808e780 VIDEOPRT VIDEOPRT.SYS Wed Aug 04 01:07:04 2004 (41107D08)
f808f000 f81431e0 ialmnt5 ialmnt5.sys Fri Aug 20 18:25:59 2004 (41268887)
f815c000 f815e280 rasacd rasacd.sys Fri Aug 17 15:55:39 2001 (3B7D84CB)
f819d000 f81b7580 Mup Mup.sys Wed Aug 04 01:15:20 2004 (41107EF8)
f81b8000 f81e4a80 NDIS NDIS.sys Wed Aug 04 01:14:27 2004 (41107EC3)
f81e5000 f8271480 Ntfs Ntfs.sys Wed Aug 04 01:15:06 2004 (41107EEA)
f8272000 f8288780 KSecDD KSecDD.sys Wed Aug 04 00:59:45 2004 (41107B51)
f8289000 f829af00 sr sr.sys Wed Aug 04 01:06:22 2004 (41107CDE)
f829b000 f82b9780 fltmgr fltmgr.sys Wed Aug 04 01:01:17 2004 (41107BAD)
f82ba000 f82d1480 atapi atapi.sys Wed Aug 04 00:59:41 2004 (41107B4D)
f82d2000 f82f7700 dmio dmio.sys Wed Aug 04 01:07:13 2004 (41107D11)
f82f8000 f8316880 ftdisk ftdisk.sys Fri Aug 17 15:52:41 2001 (3B7D8419)
f8317000 f8334480 pcmcia pcmcia.sys Wed Aug 04 01:07:45 2004 (41107D31)
f8335000 f8345a80 pci pci.sys Wed Aug 04 01:07:45 2004 (41107D31)
f8346000 f8373d80 ACPI ACPI.sys Wed Aug 04 01:07:35 2004 (41107D27)
f8475000 f847dc00 isapnp isapnp.sys Fri Aug 17 15:58:01 2001 (3B7D8559)
f8485000 f848f500 MountMgr MountMgr.sys Wed Aug 04 00:58:29 2004 (41107B05)
f8495000 f84a1c80 VolSnap VolSnap.sys Wed Aug 04 01:00:14 2004 (41107B6E)
f84a5000 f84ade00 disk disk.sys Wed Aug 04 00:59:53 2004 (41107B59)
f84b5000 f84c1200 CLASSPNP CLASSPNP.SYS Wed Aug 04 01:14:26 2004 (41107EC2)
f8505000 f850dd00 intelppm intelppm.sys Wed Aug 04 00:59:19 2004 (41107B37)
f8515000 f8523b80 drmk drmk.sys Wed Aug 04 01:07:54 2004 (41107D3A)
f8525000 f8534d80 serial serial.sys Wed Aug 04 01:15:51 2004 (41107F17)
f8535000 f8541180 cdrom cdrom.sys Wed Aug 04 00:59:52 2004 (41107B58)
f8545000 f8553080 redbook redbook.sys Wed Aug 04 00:59:34 2004 (41107B46)
f8555000 f8561880 rasl2tp rasl2tp.sys Wed Aug 04 01:14:21 2004 (41107EBD)
f8565000 f856f200 raspppoe raspppoe.sys Wed Aug 04 01:05:06 2004 (41107C92)
f8575000 f8580d00 raspptp raspptp.sys Wed Aug 04 01:14:26 2004 (41107EC2)
f8585000 f858d900 msgpc msgpc.sys Wed Aug 04 01:04:11 2004 (41107C5B)
f8595000 f859ef00 termdd termdd.sys Wed Aug 04 00:58:52 2004 (41107B1C)
f85b5000 f85be480 NDProxy NDProxy.SYS Fri Aug 17 15:55:30 2001 (3B7D84C2)
f85d5000 f85e3100 usbhub usbhub.sys Wed Aug 04 01:08:40 2004 (41107D68)
f8605000 f860d700 netbios netbios.sys Wed Aug 04 01:03:19 2004 (41107C27)
f8625000 f862d700 wanarp wanarp.sys Wed Aug 04 01:04:57 2004 (41107C89)
f8645000 f864d880 Fips Fips.SYS Fri Aug 17 20:31:49 2001 (3B7DC585)
f8665000 f8674900 Cdfs Cdfs.SYS Wed Aug 04 01:14:09 2004 (41107EB1)
f8675000 f867dd80 HIDCLASS HIDCLASS.SYS Wed Aug 04 01:08:18 2004 (41107D52)
f86f5000 f86fb200 PCIIDEX PCIIDEX.SYS Wed Aug 04 00:59:40 2004 (41107B4C)
f86fd000 f8701900 PartMgr PartMgr.sys Fri Aug 17 20:32:23 2001 (3B7DC5A7)
f873d000 f8742000 usbuhci usbuhci.sys Wed Aug 04 01:08:34 2004 (41107D62)
f8745000 f874b800 usbehci usbehci.sys Wed Aug 04 01:08:34 2004 (41107D62)
f874d000 f8753b00 fdc fdc.sys Wed Aug 04 00:59:25 2004 (41107B3D)
f8755000 f8759880 TDI TDI.SYS Wed Aug 04 01:07:47 2004 (41107D33)
f875d000 f8761580 ptilink ptilink.sys Fri Aug 17 15:49:53 2001 (3B7D8371)
f8765000 f8769080 raspti raspti.sys Fri Aug 17 15:55:32 2001 (3B7D84C4)
f876d000 f8773000 kbdclass kbdclass.sys Wed Aug 04 00:58:32 2004 (41107B08)
f8775000 f877aa00 mouclass mouclass.sys Wed Aug 04 00:58:32 2004 (41107B08)
f877d000 f8782000 flpydisk flpydisk.sys Wed Aug 04 00:59:24 2004 (41107B3C)
f878d000 f8793180 HIDPARSE HIDPARSE.SYS Wed Aug 04 01:08:15 2004 (41107D4F)
f8795000 f879a200 vga vga.sys Wed Aug 04 01:07:06 2004 (41107D0A)
f879d000 f87a1a80 Msfs Msfs.SYS Wed Aug 04 01:00:37 2004 (41107B85)
f87a5000 f87ac880 Npfs Npfs.SYS Wed Aug 04 01:00:38 2004 (41107B86)
f87b5000 f87bcb80 usbccgp usbccgp.sys Wed Aug 04 01:08:45 2004 (41107D6D)
f87bd000 f87c1500 watchdog watchdog.sys Wed Aug 04 01:07:32 2004 (41107D24)
f8835000 f883a500 TDTCP TDTCP.SYS Wed Aug 04 00:58:52 2004 (41107B1C)
f8885000 f8888000 BOOTVID BOOTVID.dll Fri Aug 17 15:49:09 2001 (3B7D8345)
f8889000 f888b480 compbatt compbatt.sys Fri Aug 17 15:57:58 2001 (3B7D8556)
f888d000 f8890700 BATTC BATTC.SYS Fri Aug 17 15:57:52 2001 (3B7D8550)
f8921000 f8923580 hidusb hidusb.sys Fri Aug 17 16:02:16 2001 (3B7D8658)
f8925000 f8928c80 serenum serenum.sys Wed Aug 04 00:59:06 2004 (41107B2A)
f892d000 f892f580 ndistapi ndistapi.sys Fri Aug 17 15:55:29 2001 (3B7D84C1)
f894d000 f8950c80 mssmbios mssmbios.sys Wed Aug 04 01:07:47 2004 (41107D33)
f8975000 f8976b80 kdcom kdcom.dll Fri Aug 17 15:49:10 2001 (3B7D8346)
f8977000 f8978100 WMILIB WMILIB.SYS Fri Aug 17 16:07:23 2001 (3B7D878B)
f8979000 f897a700 dmload dmload.sys Fri Aug 17 15:58:15 2001 (3B7D8567)
f8989000 f898a120 aeaudio aeaudio.sys Mon Apr 01 08:39:14 2002 (3CA87112)
f898b000 f898c100 swenum swenum.sys Wed Aug 04 00:58:41 2004 (41107B11)
f8991000 f8992280 USBD USBD.SYS Fri Aug 17 16:02:58 2001 (3B7D8682)
f8993000 f8995000 i2omgmt i2omgmt.SYS Wed Aug 04 01:00:50 2004 (41107B92)
f8995000 f8996f00 Fs_Rec Fs_Rec.SYS Fri Aug 17 15:49:37 2001 (3B7D8361)
f8997000 f8998080 Beep Beep.SYS Fri Aug 17 15:47:33 2001 (3B7D82E5)
f8999000 f899a080 mnmdd mnmdd.SYS Fri Aug 17 15:57:28 2001 (3B7D8538)
f899b000 f899c080 RDPCDD RDPCDD.sys Fri Aug 17 15:46:56 2001 (3B7D82C0)
f89a3000 f89a4100 dump_WMILIB dump_WMILIB.SYS Fri Aug 17 16:07:23 2001 (3B7D878B)
f89f1000 f89f2a80 ParVdm ParVdm.SYS Fri Aug 17 15:49:49 2001 (3B7D836D)
f89f3000 f89f44c0 BASFND BASFND.sys Thu Apr 24 18:16:49 2003 (3EA87061)
f8a3d000 f8a3dd00 pciide pciide.sys Fri Aug 17 15:51:49 2001 (3B7D83E5)
f8a79000 f8a79d00 dxgthk dxgthk.sys Fri Aug 17 15:53:12 2001 (3B7D8438)
f8aa6000 f8aa6c00 audstub audstub.sys Fri Aug 17 15:59:40 2001 (3B7D85BC)
f8b8e000 f8b8eb80 Null Null.SYS Fri Aug 17 15:47:39 2001 (3B7D82EB)

Unloaded modules:
aa359000 aa383000 kmixer.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
f8bb1000 f8bb2000 drmkaud.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
aa383000 aa3a6000 aec.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
aa43b000 aa448000 DMusic.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
aa44b000 aa459000 swmidi.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
f8a29000 f8a2b000 splitter.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
f8635000 f8640000 imapi.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
f8615000 f861e000 processr.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
f8160000 f8164000 kbdhid.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
f85f5000 f8602000 i8042prt.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
f8785000 f878a000 Cdaudio.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
f8164000 f8167000 Sfloppy.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
Closing open log file c:\debuglog.txt

Can someone tell me where to look to stop this? It happens on the Dell pre-loaded OS and on one I have rebuilt from scratch. I can post the logs for the others if needed.

 

ah.. i remember the good old days, when i could look at a dump and know why it crashed.

Gonna have to check the books on this one tomorrow, this isnt one i know off the top of my head.

 

Thanks for the heads up on this one joe.. I'll take a swing.

So, on this one, your machine was in the middle of processing an IRP or something running at APC level. Something bad happened, and it needed to throw a dialog to the user explaining what happened. As its processing that, something went horribly wrong, and a page fault was generated as it tried to SwapContext.

The good news is this dump can be analyzed, the bad news is that you are going to need to contact Dell or Microsoft to have the dump read. This one will take some honest debug work to determine how this happened.

Please configure the machines to generate a Full dump, rather than a mini dump in the Startup and Recovery options, and collect the memory.dmp that is generated. This will be required to do the analysis.

Good luck and please post back what the resolution is so the next poor guy who gets it can benfit from your trial.