Win2003 Server DUMP DATA

Got a weird one, saw this post (http://www.windowsbbs.com/showthread.php?t=40815) and wanted some additional feedback. Is there anyting 'official' from MS about KB840987 causing the invalid CPU instructions?
==================================

Microsoft (R) Windows Debugger Version 6.2.0013.1
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Temp\022505Memory.dmp]
Kernel Dump File: Full address space is available

Symbol search path is: z:\symbols; SRV*Z:\Symbols\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows Server 2003 Kernel Version 3790 MP (4 procs) Free x86 compatible
Product: LanManNt, suite: TerminalServer SingleUserTS
Built by: 3790.srv03_gdr.040410-1234
Kernel base = 0x804de000 PsLoadedModuleList = 0x8057b6a8
Debug session time: Fri Feb 25 16:08:30 2005
System Uptime: 2 days 15:01:46.250
Loading Kernel Symbols
.......................................................................................................
Loading unloaded module list
....
Loading User Symbols
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {10506380, ff, 0, 8074867e}

Probably caused by : processr.sys ( processr!AcpiC1Idle+12 )

Followup: MachineOwner
---------

2: kd> !analyze -v;r;kv;lmtn;.logclose
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 10506380, memory referenced
Arg2: 000000ff, IRQL
Arg3: 00000000, value 0 = read operation, 1 = write operation
Arg4: 8074867e, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: 10506380

CURRENT_IRQL: 2

FAULTING_IP:
hal!HalpIpiHandler+16
8074867e f744247000000200 test dword ptr [esp+0x70],0x20000

DEFAULT_BUCKET_ID: DRIVER_FAULT

BUGCHECK_STR: 0xA

TRAP_FRAME: f78b2c4c -- (.trap fffffffff78b2c4c)
ErrCode = 00000000
eax=04681c30 ebx=f7747df0 ecx=f7747df0 edx=00007178 esi=f7747dd0 edi=8636f958
eip=8074867e esp=f78b2cc0 ebp=f78b2cc0 iopl=0 nv up di ng nz na po nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010086
hal!HalpIpiHandler+0x16:
8074867e f744247000000200 test dword ptr [esp+0x70],0x20000 ss:0010:f78b2d30=00000206
Resetting default scope

LAST_CONTROL_TRANSFER: from f75f9676 to 8074867e

STACK_TEXT:
f78b2cc0 f75f9676 00000000 00000000 00001600 hal!HalpIpiHandler+0x16
f78b2d50 804e61ca 00000000 0000000e 00000000 processr!AcpiC1Idle+0x12


FOLLOWUP_IP:
processr!AcpiC1Idle+12
f75f9676 6a00 push 0x0

FOLLOWUP_NAME: MachineOwner

SYMBOL_NAME: processr!AcpiC1Idle+12

MODULE_NAME: processr

IMAGE_NAME: processr.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 3e800038

STACK_COMMAND: .trap fffffffff78b2c4c ; kb

BUCKET_ID: 0xA_processr!AcpiC1Idle+12

Followup: MachineOwner
---------

eax=f774713c ebx=0000000a ecx=f7749fa0 edx=00007178 esi=f7747120 edi=10506380
eip=80543ac9 esp=f78b2c18 ebp=f78b2c30 iopl=0 nv up ei ng nz na po nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00000286
nt!KeBugCheckEx+0x19:
80543ac9 5d pop ebp
ChildEBP RetAddr Args to Child
f78b2c30 804e2f58 0000000a 10506380 000000ff nt!KeBugCheckEx+0x19
f78b2c30 8074867e 0000000a 10506380 000000ff nt!KiTrap0E+0x224 (FPO: [0,0] TrapFrame @ f78b2c4c)
f78b2cc0 f75f9676 00000000 00000000 00001600 hal!HalpIpiHandler+0x16 (FPO: [0,2] TrapFrame @ f78b2cc0)
f78b2d50 804e61ca 00000000 0000000e 00000000 processr!AcpiC1Idle+0x12 (FPO: [0,2,0])
Unknown option 'n'
start end module name
804de000 80745000 nt Timestamp: Wed May 26 19:32:57 2004 (40B53739) Checksum: 00253C04
80745000 8076d000 hal Timestamp: Tue Mar 25 01:07:28 2003 (3E800030) Checksum: 0001D21B
b59f7000 b5a19000 RDPWD Timestamp: Tue Mar 25 01:03:00 2003 (3E7FFF24) Checksum: 000276DD
b64c7000 b64f4000 Fastfat Timestamp: Tue Mar 25 02:00:16 2003 (3E800C90) Checksum: 0002D1B1
b69d1000 b6a30000 srv Timestamp: Tue Mar 25 02:49:51 2003 (3E80182F) Checksum: 0005DE50
b6a58000 b6a7d880 ino_fltr Timestamp: Sun Aug 08 07:08:12 2004 (411617AC) Checksum: 00028AF8
b6a7e000 b6aad000 afd Timestamp: Tue Mar 25 01:40:50 2003 (3E800802) Checksum: 00032DC7
b6aad000 b6ac5000 Cdfs Timestamp: Tue Mar 25 02:17:19 2003 (3E80108F) Checksum: 0002023C
b6ba0000 b6ba8000 dump_Cpqarray Timestamp: Tue Mar 25 01:04:58 2003 (3E7FFF9A) Checksum: 00004C92
b6bc0000 b6bc7000 sysmgmt Timestamp: Mon May 03 20:09:22 2004 (4096ED42) Checksum: 00007DC3
b711c000 b7123000 parvdm Timestamp: Tue Mar 25 01:03:49 2003 (3E7FFF55) Checksum: 000023C8
b7548000 b754f000 dxgthk Timestamp: Tue Mar 25 01:05:52 2003 (3E7FFFD0) Checksum: 000019C5
b7610000 b7619000 dump_diskdump Timestamp: Tue Mar 25 01:05:15 2003 (3E7FFFAB) Checksum: 00011A6C
b7c19000 b7c23000 Dxapi Timestamp: Tue Mar 25 01:06:01 2003 (3E7FFFD9) Checksum: 0001039A
b802a000 b8033000 ndisuio Timestamp: Tue Mar 25 01:09:47 2003 (3E8000BB) Checksum: 00013447
b803a000 b8044000 TDTCP Timestamp: Tue Mar 25 01:02:52 2003 (3E7FFF1C) Checksum: 000064E1
baf93000 bafa6000 Fips Timestamp: Tue Mar 25 02:54:59 2003 (3E801963) Checksum: 00015B71
bf800000 bf9c7000 win32k Timestamp: Tue Dec 28 17:26:09 2004 (41D1EB91) Checksum: 001C4437
bff30000 bff49c00 atiraged Timestamp: Tue Mar 25 03:46:28 2003 (3E802574) Checksum: 00021D0C
bff80000 bff96000 dxg Timestamp: Tue Mar 25 03:46:23 2003 (3E80256F) Checksum: 0001B675
f3f52000 f3fbe000 mrxsmb Timestamp: Tue Jan 18 19:35:18 2005 (41EDB956) Checksum: 0006048B
f4022000 f404d000 rdbss Timestamp: Mon Oct 11 19:38:09 2004 (416B2771) Checksum: 0002EF00
f4ab3000 f4ae8000 netbt Timestamp: Fri Jul 18 12:16:03 2003 (3F182B53) Checksum: 00032328
f4d5d000 f4dbf000 tcpip Timestamp: Tue Mar 25 02:04:01 2003 (3E800D71) Checksum: 000608EC
f4e11000 f4e2d000 ipsec Timestamp: Tue Mar 25 01:55:45 2003 (3E800B81) Checksum: 00017F5B
f5726000 f5739000 usbhub Timestamp: Tue Mar 25 01:10:46 2003 (3E8000F6) Checksum: 0001A0D3
f57e3000 f57eb000 rasacd Timestamp: Tue Mar 25 01:11:50 2003 (3E800136) Checksum: 000067ED
f5c89000 f5c91000 RDPCDD Timestamp: Tue Mar 25 01:03:05 2003 (3E7FFF29) Checksum: 00008EDA
f5cf1000 f5cfd000 vga Timestamp: Tue Mar 25 01:08:03 2003 (3E800053) Checksum: 0000B0A5
f5d31000 f5d3b000 flpydisk Timestamp: Tue Mar 25 01:04:32 2003 (3E7FFF80) Checksum: 000132D1
f5f0e000 f5f16000 Fs_Rec Timestamp: Tue Mar 25 01:08:36 2003 (3E800074) Checksum: 0000F5E9
f611d000 f6129000 Npfs Timestamp: Tue Mar 25 01:08:59 2003 (3E80008B) Checksum: 00008EF4
f690b000 f6918000 netbios Timestamp: Tue Mar 25 01:09:53 2003 (3E8000C1) Checksum: 00010DE4
f696b000 f6978000 wanarp Timestamp: Tue Mar 25 01:11:22 2003 (3E80011A) Checksum: 000163AE
f69b4000 f69bb000 Beep Timestamp: Tue Mar 25 01:03:04 2003 (3E7FFF28) Checksum: 0000B82F
f69bc000 f69c3000 Null Timestamp: Tue Mar 25 01:03:05 2003 (3E7FFF29) Checksum: 0000C34A
f69cc000 f69d4000 mnmdd Timestamp: Tue Mar 25 01:07:53 2003 (3E800049) Checksum: 0000B73B
f6b99000 f6ba3000 Msfs Timestamp: Tue Mar 25 01:08:56 2003 (3E800088) Checksum: 0000D567
f6c09000 f6c17000 NDProxy Timestamp: Tue Mar 25 01:11:30 2003 (3E800122) Checksum: 00014539
f6d96000 f6dc9000 update Timestamp: Tue Mar 25 02:59:59 2003 (3E801A8F) Checksum: 00039726
f6dc9000 f6dfd000 rdpdr Timestamp: Tue Mar 25 01:09:30 2003 (3E8000AA) Checksum: 00037C32
f6e9d000 f6eb2000 raspptp Timestamp: Tue Mar 25 02:19:09 2003 (3E8010FD) Checksum: 000124C9
f6eb2000 f6ecd000 ndiswan Timestamp: Tue Mar 25 02:48:19 2003 (3E8017D3) Checksum: 0001DC59
f6ecd000 f6ee4000 rasl2tp Timestamp: Tue Mar 25 01:54:46 2003 (3E800B46) Checksum: 00018661
f6ee4000 f6f07c00 n100325 Timestamp: Wed Jun 18 17:53:26 2003 (3EF0ED66) Checksum: 00027C41
f6f08000 f6f29e80 USBPORT Timestamp: Tue Mar 25 01:10:43 2003 (3E8000F3) Checksum: 0002349E
f6f2a000 f6f54000 ks Timestamp: Tue Mar 25 02:47:36 2003 (3E8017A8) Checksum: 00024D0D
f6f54000 f6f68000 redbook Timestamp: Tue Mar 25 01:04:38 2003 (3E7FFF86) Checksum: 00018F13
f6f68000 f6f7c000 cdrom Timestamp: Tue Mar 25 01:05:18 2003 (3E7FFFAE) Checksum: 0000C800
f6f7c000 f6f94000 serial Timestamp: Tue Mar 25 01:40:08 2003 (3E8007D8) Checksum: 0001D4D7
f6f94000 f6fab000 parport Timestamp: Tue Mar 25 01:03:56 2003 (3E7FFF5C) Checksum: 00017867
f6fab000 f6fc1000 i8042prt Timestamp: Tue Mar 25 03:01:43 2003 (3E801AF7) Checksum: 00020846
f6fc1000 f6fd2400 atiragem Timestamp: Thu Oct 03 20:22:15 2002 (3D9CED47) Checksum: 0001781C
f6fd3000 f701f000 cpqasm Timestamp: Mon May 03 20:09:15 2004 (4096ED3B) Checksum: 0005379D
f701f000 f702fb00 CPQDAEN Timestamp: Mon May 12 16:43:12 2003 (3EC01570) Checksum: 0001B22D
f7030000 f7049000 VIDEOPRT Timestamp: Tue Mar 25 01:08:02 2003 (3E800052) Checksum: 00018B53
f721d000 f7237000 CPQPHP Timestamp: Fri Apr 23 11:44:10 2004 (408947DA) Checksum: 0001D797
f7237000 f7259000 Mup Timestamp: Tue Mar 25 02:55:58 2003 (3E80199E) Checksum: 0001D491
f7259000 f729a000 NDIS Timestamp: Tue Mar 25 02:45:35 2003 (3E80172F) Checksum: 0003E79E
f729a000 f7337000 Ntfs Timestamp: Tue Mar 25 01:40:05 2003 (3E8007D5) Checksum: 000A18EE
f7337000 f7358000 KSecDD Timestamp: Tue Mar 25 01:05:39 2003 (3E7FFFC3) Checksum: 000274C4
f7358000 f736e000 CLASSPNP Timestamp: Tue Mar 25 01:38:14 2003 (3E800766) Checksum: 00019567
f736e000 f738a000 atapi Timestamp: Tue Mar 25 01:04:48 2003 (3E7FFF90) Checksum: 0001BEFC
f738a000 f73b0000 SCSIPORT Timestamp: Tue Mar 25 02:01:25 2003 (3E800CD5) Checksum: 00024808
f73b0000 f73d1000 volsnap Timestamp: Tue Mar 25 01:05:47 2003 (3E7FFFCB) Checksum: 00024651
f73d1000 f73fb000 dmio Timestamp: Tue Mar 25 01:08:14 2003 (3E80005E) Checksum: 0002F358
f73fb000 f7420000 ftdisk Timestamp: Tue Mar 25 01:05:26 2003 (3E7FFFB6) Checksum: 0002B08F
f7420000 f7435000 pci Timestamp: Tue Mar 25 01:16:40 2003 (3E800258) Checksum: 00011590
f7435000 f7466000 ACPI Timestamp: Tue Mar 25 01:16:21 2003 (3E800245) Checksum: 0002F08C
f7487000 f7490000 WMILIB Timestamp: Tue Mar 25 01:13:00 2003 (3E80017C) Checksum: 00004365
f7497000 f74a6000 isapnp Timestamp: Tue Mar 25 01:16:35 2003 (3E800253) Checksum: 0001731C
f74a7000 f74b4000 PCIIDEX Timestamp: Tue Mar 25 01:04:44 2003 (3E7FFF8C) Checksum: 0000EFD6
f74b7000 f74c6000 MountMgr Timestamp: Tue Mar 25 01:03:05 2003 (3E7FFF29) Checksum: 0000BD4F
f74c7000 f74d5000 PartMgr Timestamp: Tue Mar 25 02:04:02 2003 (3E800D72) Checksum: 000172F3
f74d7000 f74df080 symc8xx Timestamp: Tue Sep 25 13:25:49 2001 (3BB0CC2D) Checksum: 0000F8B8
f74e7000 f74f6000 disk Timestamp: Tue Mar 25 01:05:20 2003 (3E7FFFB0) Checksum: 0000B422
f74f7000 f7503000 Dfs Timestamp: Tue Mar 25 01:09:52 2003 (3E8000C0) Checksum: 0000FFA1
f7507000 f7510000 crcdisk Timestamp: Tue Mar 25 01:07:23 2003 (3E80002B) Checksum: 000082A6
f7557000 f7566000 msgpc Timestamp: Tue Mar 25 01:10:12 2003 (3E8000D4) Checksum: 0000F300
f75b7000 f75c2000 ptilink Timestamp: Tue Mar 25 01:03:51 2003 (3E7FFF57) Checksum: 0000ABEF
f75d7000 f75e2000 fdc Timestamp: Tue Mar 25 01:04:31 2003 (3E7FFF7F) Checksum: 0000B803
f75e7000 f75f5000 raspppoe Timestamp: Tue Mar 25 01:11:37 2003 (3E800129) Checksum: 0000D9A0
f75f7000 f7603000 processr Timestamp: Tue Mar 25 01:07:36 2003 (3E800038) Checksum: 0000A493
f7607000 f7612000 TDI Timestamp: Tue Mar 25 01:14:28 2003 (3E8001D4) Checksum: 00013407
f7617000 f7620000 raspti Timestamp: Tue Mar 25 01:11:36 2003 (3E800128) Checksum: 000123B2
f7627000 f7636000 termdd Timestamp: Tue Mar 25 01:02:52 2003 (3E7FFF1C) Checksum: 00014B12
f7637000 f7641000 serenum Timestamp: Tue Mar 25 01:04:01 2003 (3E7FFF61) Checksum: 0000C1AA
f7657000 f7660000 ndistapi Timestamp: Tue Mar 25 01:11:28 2003 (3E800120) Checksum: 0000F3FE
f76d7000 f76e0000 watchdog Timestamp: Tue Mar 25 01:09:01 2003 (3E80008D) Checksum: 00005400
f76e7000 f76f1000 kbdclass Timestamp: Tue Mar 25 01:03:10 2003 (3E7FFF2E) Checksum: 0000D1CA
f76f7000 f7701000 mouclass Timestamp: Tue Mar 25 01:03:09 2003 (3E7FFF2D) Checksum: 000062DB
f7707000 f770f000 kdcom Timestamp: Tue Mar 25 01:08:00 2003 (3E800050) Checksum: 0000E3AA
f770f000 f7717000 BOOTVID Timestamp: Tue Mar 25 01:07:58 2003 (3E80004E) Checksum: 00008BE3
f7717000 f771e000 intelide Timestamp: Tue Mar 25 01:04:45 2003 (3E7FFF8D) Checksum: 0000E7C1
f771f000 f7726000 dmload Timestamp: Tue Mar 25 01:08:08 2003 (3E800058) Checksum: 00004F35
f7727000 f772f000 cpqarray Timestamp: Tue Mar 25 01:04:58 2003 (3E7FFF9A) Checksum: 00004C92
f772f000 f7733d00 ino_flpy Timestamp: Thu Jun 19 12:17:12 2003 (3EF1F018) Checksum: 00006B15
f779f000 f77a7000 OPRGHDLR Timestamp: Tue Mar 25 01:16:25 2003 (3E800249) Checksum: 0000E84E
f77af000 f77b3e80 usbuhci Timestamp: Tue Mar 25 01:10:43 2003 (3E8000F3) Checksum: 0000B810
f77d7000 f77df000 audstub Timestamp: Tue Mar 25 01:09:12 2003 (3E800098) Checksum: 00005AA7
f7995000 f7996580 USBD Timestamp: Tue Mar 25 01:10:39 2003 (3E8000EF) Checksum: 0000A359
f79f5000 f79f6300 kbstuff5 Timestamp: Sun Jun 27 23:57:56 2004 (40DFA554) Checksum: 00006214
f79fb000 f79fc200 swenum Timestamp: Tue Mar 25 01:03:22 2003 (3E7FFF3A) Checksum: 00006D53
f7b2f000 f7b2f840 idisw2km Timestamp: Sun Jun 27 23:58:38 2004 (40DFA57E) Checksum: 0000BF5C

Unloaded modules:
b803a000 b8044000 TDTCP.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
b652d000 b654f000 RDPWD.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
f68db000 f68e9000 imapi.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
f5f16000 f5f1e000 Sfloppy.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000

2: kd> !APIC
Unable to read lapic
2: kd> !PCR
KPCR for Processor 2 at f7747000:
Major 1 Minor 1
NtTib.ExceptionList: ffffffff
NtTib.StackBase: 00000000
NtTib.StackLimit: 00000000
NtTib.SubSystemTib: f7747ef0
NtTib.Version: 038cf961
NtTib.UserPointer: 00000004
NtTib.SelfTib: 00000000

SelfPcr: f7747000
Prcb: f7747120
Irql: 00000000
IRR: 00000000
IDR: ffffffff
InterruptMode: 00000000
IDT: f774d6e0
GDT: f774d2e0
TSS: f7747ef0

CurrentThread: f7749fa0
NextThread: 865a7b20
IdleThread: f7749fa0

DpcQueue: 0xfffffffc Failed to read DPC at 0xfffffffc

2: kd> !cpuid
CP F/M/S Manufacturer MHz
0 6,7,3 GenuineIntel 549
1 6,7,3 GenuineIntel 549
2 6,7,3 GenuineIntel 549
3 6,7,3 GenuineIntel 549

 

This is definetly the same issue I'm working on right now. Some of our customers are reporting the same problem, but I can't work with Intel or Microsoft till I reproduce the issue in my lab.

So far I can't see the problem in my lab, so would you please give me details about your system, how ofter does your system crash, is it always the same processor and what applications are you running.

Thanks

 

Good man for getting the !pcr and cpuid. Well done. I can confirm your CPUID falls within the reported range for this phenomenon.

Nothing official yet. It is still under investigation.

However, We have several reports of installing a kernel hotfix that is newer than that security release resolving it, such as Q890352. You could contact PSS to request that hotfix at no charge to see if it has impact to your scenario.

 

We have several systems having the same stop code and related symptoms... I can't exactly tell when this is happening, it's more hit or miss.

This system is a Proliant 6400R with quad P3 Xeon 550's.

I did open a PSS case and got more info. These Intel CPU's are going to be subject to this problem:

Family 6 Model 7 Stepping 3
Family 6 Model 7 Stepping 2
Family 6 Model 5 Stepping 3
Family 6 Model 5 Stepping 2
Family 6 Model 5 Stepping 1
Family 6 Model 5 Stepping 0
Family 6 Model 10 Stepping 0

 

OK, so lots of ppl are having problems with blue screens and so on with server 2003 / server 2000. This is mainly caused by this:

If you have a Xeon processor, it has a bug (no matter what providers server) wich causes stop errors

Its easily fixed by updating your system bios, I had one Proliant DL380 G3 wich had blue screens and so on, updated bios and now its working.

Some info on the Xeon processor errors

Customer advisory EM040707_CW01 revision 1 released November 2004
- SYSTEM ROM UPGRADE REQUIRED ProLiant Servers With Intel Xeon, Xeon DP Or Xeon MP Processor May Display A STOP 0x7F Message In Windows Server 2003 And Windows 2000 Server
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=PSD_EM040707_CW01


Customer advisory EL040709_CW01 revision 1 released November 2004
- SYSTEM ROM UPGRADE REQUIRED On ProLiant Servers With Intel Xeon, Xeon DP, Or Xeon MP Processors To Correct Timing Marginality In The Instruction Decoder
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=PSD_EL040709_CW01

Customer advisory EL041104_CW01 revision 1 released November 2004
- SYSTEM ROM UPGRADE REQUIRED On ProLiant Servers With Intel Xeon, Xeon DP, Or Xeon MP Processors To Correct Timing Marginality In The Arithmetic Logic Unit (ALU)
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=PSD_EL041104_CW01

 

Hietu, thank you for those links. I will note that each machine manufacturer is responsible for providing BIOS updates, not all vendors are going to have an update availible.