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Touchpad Drivers Slowing Boot After Update

Discussion in 'Windows 10' started by Digitalis, 2015/09/20.

  1. 2015/09/20
    Digitalis

    Digitalis Inactive Thread Starter

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    Hello all.

    I have a Zoostorm (Clevo) W251EU, upgraded free from Win 7 to Win10.

    All was well until a recent Win10 update installed Elan touchpad drivers. Since then it slowed the machine to a crawl on boot (well over a minute extra). I figured out it was these drivers after playing with them in the start up area in task manager.

    The machine has a Synaptics touch pad and it was running fine on the Win7 drivers, after the Elan drivers were installed I lost the edge scroll function (something I use a whole lot). The synaptics drivers weren't uninstalled automatically after the update.

    If I disabled the Synaptics drivers in Start Up, there would be no difference. If I disabled the Elan drivers, it would boot as fast as it always had - but still no edge scroll.

    I tried all manner of roll back/uninstall/reinstall (windows automatically reinstalled the Elan drivers again :mad:).
    I now use the power button to shut down so that it does not update.

    I've installed the old Win7 drivers, and the new Win10 drivers from Synaptics, and although the Elan drivers aren't there anymore, there must still be some legacy of them because the boot is still very slow.

    I've run Ccleaner too.

    Any ideas?

    thanks.
     
  2. 2015/09/20
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    W10 does warn about driver compatibility after Upgrading. You may need to use ADW cleaner to find and remove old traces.
    Have you tried W10's Search for Elan drivers? Neil.
     

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  4. 2015/09/20
    Digitalis

    Digitalis Inactive Thread Starter

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    It actually runs better with Synaptics drivers, it is a Synaptics device.

    it's only since the Elan drivers were installed automatically as part of a W10 update it's been booting slow.

    ADW cleaner?

    I'll look into that.
    Thanks
     
  5. 2015/09/20
    Digitalis

    Digitalis Inactive Thread Starter

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    ADW Cleaner found nothing,
     
  6. 2015/09/20
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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  7. 2015/09/23
    Digitalis

    Digitalis Inactive Thread Starter

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    Thanks, Tried Revo, it didn't find anything.

    I've managed to stop the Elan update from reinstalling (downloaded microsoft tool to "hide" updates from W10).

    But still having mega slow boot problems, and despite uninstalling the Elan driver and the software, and Elan tab still remains in the mouse/touchpad properties, right next to the Synaptics tab:

    [​IMG]
     
  8. 2015/09/26
    Digitalis

    Digitalis Inactive Thread Starter

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    I've got rid of all Elan drivers/software.

    Uninstalled the touchpad then reinstalled using original Synaptics.

    It's stayed the same throughout and since.

    During boot it display a black screen for the best part of 30 seconds, then a "Please Wait" screen for another minute.

    Never did this before running that update

    Can anyone help please?
     
  9. 2015/09/29
    r.leale Lifetime Subscription

    r.leale Well-Known Member

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    Hi Digitalis,
    I would suggest trying system restore if you have a restore date for before the problem update.
    Roger
     
  10. 2015/10/04
    Digitalis

    Digitalis Inactive Thread Starter

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    Unfortunately, I didn't create a restore point.

    I tried a system rest, which apparently removes all apps and reinstalls them. Made no difference.

    The touchpad works perfectly when running, can this be an IRQ conflect, or something similar?
     

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