windows 8.1 and netgear usb adapter a6200

I have a HP lap top running windows 8.1 every thing was fine up until I installed a netgear wireless ac adapter a6200. Before I added it I could close my lid and have the screen come to life when I opened it. now after I have in staled the new usb adapter and when close the lid and reopen it all I get is a black screen but power and every thing is on. I have to shut it down than back on to get it too work. I also have to turn the Wi-Fi on my laptop on and off a few times to get the Wi-Fi to work.. Any ideas what's going on ? thanks in advance..

 

Hi jimbo0706, You don't mention your HP Laptop model and specs. My question would be - Did your laptop connect to the internet before you installed the netgear wireless ac adapter a6200?
I'm currently using my HP Notebook 1000 W8.1 which has WiFi built in. I have no need to use an external USB device to get onto the internet. This laptop just connects to the Fritzbox wireless modem/router from anywhere in the house.
You may have something conflicting if you have 2 wireless adapters working at once. Neil.

 

Yes it connected fine but I could not get full speed. With the internal WiFi I was getting 40mbs and I have a 60 MBS connection so up graded my router and still only go the 40. So I got the USB adapter got it installed and had the internal WiFi turned off now I am getting 66mgb. Not sure of the modal but it has 8gb ram 3.4 quad core prosseser. And its an hp

 

Have you looked in Power Options to see if something has changed?
Control Panel > Power Options. May have changed to Shutdown when lid is closed. Neil.

 

That's what it was.. I wonder why it changed after installing the new adapter..

 

It may have been triggered by Netgear software. Hope it fixes your problem. Cheers Neil.