1. You are viewing our forum as a guest. For full access please Register. WindowsBBS.com is completely free, paid for by advertisers and donations.

Resolved [Win 7 upgrade Advisor error: unable to reach the Microsoft server]

Discussion in 'Windows 7' started by eisenerg, 2015/02/20.

  1. 2015/02/20
    eisenerg

    eisenerg Well-Known Member Thread Starter

    Joined:
    2002/01/07
    Messages:
    40
    Likes Received:
    0
    Hello all,
    Has anyone heard if the the MS server that the Windows 7 upgrade adviser is still active? I have tried to run it on a couple of XP PCs and am getting an error that says that the adviser was unable to reach the Microsoft server for compatibility information. Has MS obsoleted it? Thanks.

    Jerry
     
    eisenerg,
    #1
  2. 2015/02/20
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

    Joined:
    2006/01/14
    Messages:
    4,299
    Likes Received:
    266
    MrBill,
    #2


  3. to hide this advert.

  4. 2015/02/20
    eisenerg

    eisenerg Well-Known Member Thread Starter

    Joined:
    2002/01/07
    Messages:
    40
    Likes Received:
    0
    I have it downloaded. The program installs and starts. When you tell it to start the check the error occurs.
     
    eisenerg,
    #3
  5. 2015/02/20
    Arie

    Arie Administrator Administrator Staff

    Joined:
    2001/12/27
    Messages:
    15,174
    Likes Received:
    412
    Is the system using a proxy to access the Internet? That's a know cause of that error.

    Check %temp%\WuaDiagnostics.log for more info.
     
    Arie,
    #4
  6. 2015/02/20
    eisenerg

    eisenerg Well-Known Member Thread Starter

    Joined:
    2002/01/07
    Messages:
    40
    Likes Received:
    0
    Hi Arie,
    Nope, no proxy server. I have attached the log file for reference.
     

    Attached Files:

    eisenerg,
    #5
  7. 2015/02/22
    Arie

    Arie Administrator Administrator Staff

    Joined:
    2001/12/27
    Messages:
    15,174
    Likes Received:
    412
    I haven't been able to find out anything yet.

    One suggestion: Make sure you are running it from an Admin account.
     
    Arie,
    #6
  8. 2015/02/26
    eisenerg

    eisenerg Well-Known Member Thread Starter

    Joined:
    2002/01/07
    Messages:
    40
    Likes Received:
    0
    Interesting, it has started working. I'm guessing that the website that they are using must have had issues. Thanks for your help.
     
    eisenerg,
    #7

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...