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Problem with password resetting.

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by flantoons, 2014/09/14.

  1. 2014/09/14
    flantoons

    flantoons Inactive Thread Starter

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    I'm having a lot of trouble with bt yahoo email. xxxxxxxx@btinternet.com
    At least once a day they insist I reset my password.
    I call them to complain. They dick around with "change your security
    question" and such, but I end up with the same problem.
    Anyone got a solution?
    It's vital that I keep my present email address, so changing that is not an
    option.
    Thanks.
     
  2. 2014/09/14
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Are you being prompted to "reset" the password or ENTER the password?

    Are you reading the mail online or through an email application like Outlook?
     

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  4. 2014/09/14
    flantoons

    flantoons Inactive Thread Starter

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    In Livemail I get an error message. Incorrect password etc.
    Then on the Yahoo webpage, I get the same type of message.
    Then I must reset my password.
    This happens at least once a day, maybe more.
    I get no solutions from bt broadband helpline 0800 1114567.
     
  5. 2014/09/14
    SpywareDr

    SpywareDr SuperGeek WindowsBBS Team Member

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  6. 2014/09/14
    flantoons

    flantoons Inactive Thread Starter

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    Yes, Live Mail setup to use my Yahoo email account.

    I get this problem when using Live Mail,
    but also when using BT Yahoo web page direct.
     
  7. 2014/09/14
    SpywareDr

    SpywareDr SuperGeek WindowsBBS Team Member

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  8. 2014/09/14
    flantoons

    flantoons Inactive Thread Starter

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    @btinternet.com
     
  9. 2014/09/14
    flantoons

    flantoons Inactive Thread Starter

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    It's 7pm in UK....sundowner time, so I'll check the forum again tomorrow.
    Thanks for your help.
     
  10. 2014/09/14
    SpywareDr

    SpywareDr SuperGeek WindowsBBS Team Member

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  11. 2014/09/15
    flantoons

    flantoons Inactive Thread Starter

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    Thanks I'll give that a try.
     

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