Resolved the program has stopped responding

Hi All.
I got a little problem with my win 7 desktop.
For about 2 week now I got 3 BSOD’s and several times a day I get "the program has stopped responding" messages. Sometimes it comes back, sometimes I hit the reset button to get it back.
When I hit the reset button, windows tells me that the drive has to get checked for consistency or something like that. It then starts checking and boots normally.
I also ran chkdsk with the "try to recover bad cluster" option checked. Takes about 2 hours to run.
I ran malwerbytes, it found a bunch of stuff and removed it, but no improvement.
A few month ago I wanted to make a backup of my system, but could not because of a CRC error. I ran chkdsk then and it found bad clusters. So I am worried that my drive is going south.
Any suggestion on what I can do to get rid of those stopped responding messages?
Thanks
Sven

 

Hi SVEN, have you run a HD Diagnostic test? Neil.

 

i ran crystal disk
see attached

 

Hi Sven,

If chkdsk finds bad clusters, your harddrive is most likely failing. Would be good to back up your data to some external storage device, if it still can be done.

If the amount of bad clusters increase when you run chkdsk again, then the HD is definitely failing. Back in the days, it was not uncommon for harddrives to have some amount of bad clusters (manufacturing defects) and if their amount was not increasing, people continued to use their HD's, since they were expensive.

 

I'm not familiar with Crystal Disk - but the word CAUTION worries me.
It's probably better to use the HD Manufacturers Diagnostic Tests - as the Irish say "to be sure ". Neil.

 

well, I downloaded sea tools from Seagate and it passed all tests.
so I don't think it is the drive.
any idea on what to do next?
Sven

 

thanks Arie
don't have a dump file, because I used a restore image from may of this year. I am still testing, but it seems to be stable.
for now I will mark this closed.
thanks
sven