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Resolved Apache Office Download Problem

Discussion in 'Other PC Software' started by joe645, 2014/08/26.

  1. 2014/08/26
    joe645

    joe645 Well-Known Member Thread Starter

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    I downloaded the latest version of this software. I installed the program with no problem. The problem is it is still in my download folder and I can't get rid of it. It pauses, I can delete it (once) but then when I boot up it is on my desktop ready to install all over again. I clear my download page but this file will not go away. Everytime I want to close my browser I get an error message that says "if you exit now your downloads will be cancelled" but even when I say continue they don't get cancelled.
     
  2. 2014/08/26
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Hi joe645, That is a 134MB Download and it does take a few minutes to install. When you open it you should see O O - Base/Calc/Draw/impress/Math/Writer.
    When you choose/click the one you want, it will then open and show a progress line while opening the program you chose.
    It's a very good Office Software but it takes a few seconds for each element to fully open.
    if you are having trouble with it - I would uninstall it completely and start again with a fresh download. Neil.
    P.S. I meant to remove with MS Add/Remove Programs.
     
    Last edited: 2014/08/26

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  4. 2014/08/27
    hawk22

    hawk22 Geek Member

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    I am a bit confused, but I would suggest to follow retiredlearners advice and start again. Delete from Control Panel, Programs & Features
    hawk22
     
  5. 2014/08/28
    TonyT

    TonyT SuperGeek Staff

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    Delete temp internet files.
    If it's listed in Programs & Features, uninstall it.
    Re-download and save the installer.
    When prompted, do NOT choose Run, save the entire download, close the browser, go to Downloads folder and run it.
     

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