1. You are viewing our forum as a guest. For full access please Register. WindowsBBS.com is completely free, paid for by advertisers and donations.

WHEA Uncorrectable Error advice

Discussion in 'Legacy Windows' started by Confused19, 2014/08/26.

  1. 2014/08/26
    Confused19

    Confused19 Inactive Thread Starter

    Joined:
    2014/08/26
    Messages:
    1
    Likes Received:
    0
    Hello all,

    I have a Samsung Series 9 Ultrabook NP900X4C, which I purchased in January 2013. I have made absolutely no hardware alterations to it, everything as is when it was purchased.
    Around 1 month ago following a standard start up I was met with what I assume to be the windows 8 BSOD, it was the one with the :( stating the system had suffered a WHEA_Uncorrectable_Error, note it did not state a numeric error code.
    A number of restarts yielded the same result until roughly the 5th restart allowed me to select some advanced repair options, I chose the full reset, with the full hard drive reformat, after doing so I installed ALL recommended windows updates, then windows 8.1, as well as all recommended Samsung updates bios etc. Aside from that all I installed was pretty much, office, bitdefender & chrome. no torrent clients etc.
    All seemed well for around a month until this morning when the exact same BSOD WHEA_Uncorrectable_Error appeared. This time I chose the refresh option, whereby windows seems to just create a "windows old" folder in C drive and then starts fresh.

    Upon booting I was met with a message saying windows suffered an error while booting and pointed to a number of logs and if I wanted to send them to windows, instead I thought I could post them here for some actual advice. A summary reading of WHEA errors seems to indicate hardware but as I have made no alterations & system resets & refreshes seem to fix them I wonder if its something else?

    Any assistance would be greatly appreciated.

    One of the logs mentioned by windows is almost 500Mb in size, as such I was wondering if you would prefer to suggest the logs you want me to find and I will then post them here.

    Once again, thanks in advance!
     
  2. 2014/08/26
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

    Joined:
    2004/06/25
    Messages:
    7,157
    Likes Received:
    501
    Hi Confused19, I did a Google on WHEA_Uncontrollable_error in W8.1 Laptop and this seems to giving a lot of people the same problem. This link may help:

    How to fix whea_uncorrectable_error on Windows 8.1

    It seems to be related to heat and CPU. Neil.
     

  3. to hide this advert.

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.