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Resolved Comp is slow to recognize USB HD?

Discussion in 'Windows XP' started by robls99, 2014/08/24.

  1. 2014/08/24
    robls99 Lifetime Subscription

    robls99 Well-Known Member Thread Starter

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    I've got an old XP-Pro comp that can take sometimes 5 minutes or longer to finally recognize when I plug in various WD Passport external drives and until then it doesn't show up in MyComputer even tho the external drive light is steady on.

    If I reboot then it sees the drive fine.

    How can I get it to see the drives quicker without having to reboot?
     
    Last edited: 2014/08/24
    robls99,
    #1
  2. 2014/08/25
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi Rob. If you boot the computer into Safe Mode does the hard drive get detected quickly there or not?

    Are there any errors reported in Device Manager?
     
    Evan Omo,
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  4. 2014/08/26
    robls99 Lifetime Subscription

    robls99 Well-Known Member Thread Starter

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    Evan,

    The problem is intermittent.
    I'll try to reply the next day or two when it re-ocurrs.
     
    robls99,
    #3
  5. 2014/08/26
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    So does the drive get detected quickly when Windows is booted into Normal Mode on some occasions? Try using Safe Mode and let me know if that makes any difference.

    Also:
     
    Evan Omo,
    #4
  6. 2014/09/02
    robls99 Lifetime Subscription

    robls99 Well-Known Member Thread Starter

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    Evan,

    I can't explain it, but it seems to be working fine at this point.
    maybe something got cleaned up at reboot?

    I'll post any follow ups.

    Thanks
     
    robls99,
    #5
  7. 2014/09/02
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Keep me posted and let me know if you are still having issues with the drive.
     
    Evan Omo,
    #6
  8. 2014/09/03
    Barbara-Ann

    Barbara-Ann Inactive

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    Is Auto Play running? - this can really slow down an external drive -
     
    Barbara-Ann,
    #7
  9. 2014/09/03
    robls99 Lifetime Subscription

    robls99 Well-Known Member Thread Starter

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    Barbara-Ann,

    Thanks for the reply.

    Yes, Auto Play is running because that is eventually what pops up to tell me that it is finally reading the drive.

    What do you suggest?
     
    robls99,
    #8
  10. 2014/09/15
    robls99 Lifetime Subscription

    robls99 Well-Known Member Thread Starter

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    Barbara-Ann

    Did you have a suggestion on Auto Play?

    Can I turn it off and will that help?
     
    robls99,
    #9
  11. 2014/09/16
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Evan Omo,
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  12. 2014/09/16
    robls99 Lifetime Subscription

    robls99 Well-Known Member Thread Starter

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    Evan,

    Thanks for the link,

    Rob
     
    robls99,
    #11
  13. 2014/09/16
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    So are you still having issues with the drive being recognized?
     
    Evan Omo,
    #12
  14. 2014/09/16
    robls99 Lifetime Subscription

    robls99 Well-Known Member Thread Starter

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    Evan,

    I've only tried it once yesterday and 2x today and so far it's working without any unusual delay.
     
    robls99,
    #13

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