Resolved I moved my pictures to a 68gb thum drive now wont open

when I try to open a picture I get Message 'Windows Photo viewer can't open this picture because Photo Viewer does not support this format ".When I came to a picture I clicked 'send to computer drive F Is there a solution or have I lost all my pictures? "

 

Hi cbumpkin,

Have you tried to remove and reconnect the thumbdrive? By using the safely remove the mass storage device -procedure.
What is the format of those pictures? If you right click the picture file, and then click properties, what do you see? I have occasionally had usb thumbdrives acting weirdly, (not displaying any files that are saved there, etc) Removing & reconnecting has helped.

 

Sorry, I safely removed thumb drive. checked properties. says "DOC file. open with IE" Has IE icon in a small square in front of it already. the properties dropdown has a "change" button I tried them all an nothing works. Oh woe is me. Can these be changed from a Doc file to some other kind of file? I am 80 years old an almost computer illereiate

 

Hi cbumbkin,

Could it be, that the file extension of your picture file(s) has somehow changed, since they should be picture files (jpg-files, perhaps) but the properties are showing doc-file. What is also strange, that the doc file seems to be associated with Internet Explorer, since Windows wants to open them with IE.
I need to get in front of Windows 7 computer, and see by my self what the properties dropdown change does, and get back later. But I think you will get good advices from others before that. At the moment it would be best not to do anything, but wait for further instructions.

 

ok I appreciate your efforts. should I log out or stay logged in?

Good night, Johnny Stephens

 

If you "moved" them, and can't open them, you may have lost them. Never "move or send to ". Use Copy as they will still be on the PC.

Right click on one of the pictures and see what it ends with. .jpg or .jpeg or something else?

 

I clicked on Properties. 'JPG (jpg. Open with Windows Photo Viewer ". when I try to open, says 'windows Photo viewer does not support this format or you don" have the latest updates to photo viewer. How do I update Photo viewer?" I have a Canon Photo shot ELPH100HS installed.

 

Updates to MS Photo Viewer from Windows Updates. How current are your WU's?
What SP is your Windows 7 running? Neil.

 

Neil: I have a computer problem. something is wrong with my hard drive willc carry it to repair shop. I appreciate your effort. best wishes Johnny

 

What makes you think that you have something wrong with your HD?

 

Hi cbumpkin, Your camera software and drivers
http://www.usa.canon.com/cusa/suppo...ras/powershot_sd_series/powershot_elph_100_hs
Have you run the HDD makers Diagnostic tools before you lug your comp to a Techo?
You can run sfc /scannow to confirm your system files are OK and chkdisc will confirm your drive is OK. Neil.

 

The hard drive started a grinding and squealing noise. will be back later.